2,033 Reviews of North Penn Mazda - Service Center
Always have a great experience at North Penn. Everything from the buying experience of my Mazda 3 to the service, my wife and I have been very happy with North Penn Mazda. The service center will Everything from the buying experience of my Mazda 3 to the service, my wife and I have been very happy with North Penn Mazda. The service center will go out of their way to make sure that you are taken care of from trying to find you deals to save you money, to making sure you have a ride if need be. More
Awesome dealership Was a pleasure dealing with Mazda on every level from sales to service to the Collision Center unfortunately had to use the collision center, due to s Was a pleasure dealing with Mazda on every level from sales to service to the Collision Center unfortunately had to use the collision center, due to somebody hitting my car in a parking lot while I was shopping but it was a pleasure the people were personable professional Pleasant More
Really nice people and really great service My experiences at North Penn Mazda has always been great...from sales to service. Such nice people! I would recommend this dealership to anyone intere My experiences at North Penn Mazda has always been great...from sales to service. Such nice people! I would recommend this dealership to anyone interested in buying a great vehicle. More
Great customer service, usual dealership pricing The video summary by the tech is an awesome feature! Amanda has been great helping me with a possible warranty claim. No conclusion yet on if it's a The video summary by the tech is an awesome feature! Amanda has been great helping me with a possible warranty claim. No conclusion yet on if it's a warranty issue or not, but she's been very knowledgeable. More
Recall nitice Took my car in for a recall notice. I arranged a wait appointment, and they took my car on time, finish the inspection for the recall very quickly, an Took my car in for a recall notice. I arranged a wait appointment, and they took my car on time, finish the inspection for the recall very quickly, and even sent a technician video of the car itself with the technician speaking about what he found. Excellent way of informing the customer about what’s going on, and also alerted me to the fact that my car would soon be out to take home. Great overall experience. More
Complimentary first service I visited North Penn Mazda for my first service on my new 2018 CX 5. Everyone was very polite, the service was completed quickly, and my vehicle was l I visited North Penn Mazda for my first service on my new 2018 CX 5. Everyone was very polite, the service was completed quickly, and my vehicle was left right by the door for me to hop in and drive. More
No issue this time Previous service experiences were not that great, but this time it was good. No surprise at check out. As always Wil Jones was great. Loaner car servi Previous service experiences were not that great, but this time it was good. No surprise at check out. As always Wil Jones was great. Loaner car service is very convenient. More
Great Service NP Mazda was spot on with service again. Video of the needed repairs with mechanic explanation is a great idea. Even helped me schedule a followup whe NP Mazda was spot on with service again. Video of the needed repairs with mechanic explanation is a great idea. Even helped me schedule a followup when other parts arrive. Really appreciate their work. And I highly recommend them. More
Windshield replacement Wrong windshield was ordered even though the appointment was made weeks in advance. Repair took three days and cost us additional $18 on loaner car in Wrong windshield was ordered even though the appointment was made weeks in advance. Repair took three days and cost us additional $18 on loaner car insurance. Not a happy camper. More
Excellent service The waiting area is very nice and everyone is so friendly! The video and updates sent by the service department are great to keep you up to date! The waiting area is very nice and everyone is so friendly! The video and updates sent by the service department are great to keep you up to date! More