Back

North Penn Mazda - Service Center

Colmar, PA

4.8
2,021 Reviews

2,021 Reviews of North Penn Mazda - Service Center

Sort by
June 12, 2025

Service folks were great, they took the time to explain services performed on my vehicle and provided video footage as well. Would recommend! More

by gregq70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Called because I was having issues with my oil light on, got me in as soon as possible. Had me back in the car within the week. Very kind and helpful staff. More

by maryroatche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Service went well. Completed work in a timely manner. Service manager was friendly and knowledgeable. More

by JSCSLP
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Fortunate enough to squeeze me in for inspection with a new car. Very courteous, accommodating and courteous. Will continue with service thru dealership! More

by LASWIACKI
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Jun 09, 2025 -

North Penn Mazda responded

Thank you so much for the 5-star review! We're glad we could get you in for your inspection and that you had a courteous and accommodating experience with our team. It means a lot to know you'll be continuing your service with us — we truly appreciate your trust and support. We're here whenever you need us! Best regards, The North Penn Mazda Team

June 07, 2025

Robert was friendly and communicative He was transparent and professional He made check in and check out very smooth and easy More

by COURTNEYMFAHEY
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bell
Jun 09, 2025 -

North Penn Mazda responded

Thank you so much for the great review, Courtney! We're thrilled to hear that Robert made your visit smooth, easy, and stress-free. His friendly and professional approach is exactly what we aim for, and we’ll be sure to pass along your kind words to him. We truly appreciate you choosing North Penn Mazda and look forward to seeing you again for your next visit! Warm regards, The North Penn Mazda Team

June 07, 2025

It's so refreshing to take my car here for service. Start to finish is a pleasant experience, and everything is communicated clearly and accurately. More

by JFuria
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

North Penn Mazda responded

Thank you so much, JFuria, for the kind words and 5-star review! 🌟 We're thrilled to hear that every part of your service experience with us has been smooth and refreshing — that’s exactly what we strive for. Clear communication and a pleasant visit from start to finish are what we aim to deliver every time. We truly appreciate your trust and look forward to seeing you again! All the best, The North Penn Mazda Team

June 07, 2025

Efficient and fair The team at Mazda helped me with an issue after I purchased a new used car. They were helpful, kind, and very fair with cost. More

by SHANNONLFOX
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Jun 09, 2025 -

North Penn Mazda responded

Thank you so much for the kind words and 5-star review, Shannon! We're so glad our team could help resolve the issue quickly and fairly — that’s the level of care and support we always aim to provide. It means a lot to know you felt taken care of, and we truly appreciate you choosing North Penn Mazda. We're always here if you need anything down the road! All the best, The North Penn Mazda Team

June 06, 2025

Thorough, friendly & explains things well! A car wash was a pm unexpected treat! thx More

by SFINAN3
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Jun 06, 2025 -

North Penn Mazda responded

Thank you so much for the fantastic 5-star review! We're thrilled to hear you found the experience thorough, friendly, and informative—that's exactly what we aim for! And we're glad the complimentary car wash was a pleasant surprise. 😊 We truly appreciate your support and look forward to helping you again in the future. Safe travels!

June 06, 2025

Always helpful and is very knowledgeable about the car . The people who work there are also very nice. More

by ALANSNYDER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chiartas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

North Penn Mazda responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that you found our team helpful and knowledgeable — it's always our goal to make sure you feel confident and cared for every step of the way. We truly appreciate your kind words about our staff as well. It means a lot to us that you took the time to share your experience, and we look forward to helping you again in the future!

June 05, 2025

Catie is the best advisor and the dealership is professional, offers good pricing and does excellent work. More

by garyd119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chiartas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

North Penn Mazda responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that you had such a great experience with Catie — she truly is amazing! We're also glad our team's professionalism, fair pricing, and quality work made a positive impression. We appreciate your support and look forward to serving you again in the future! 💫🚗