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North Penn Mazda - Service Center

Colmar, PA

4.8
1,983 Reviews
Call Service Center (215) 822-1361

1,984 Reviews of North Penn Mazda - Service Center

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April 24, 2025

Catie was very professional. When I arrived she explained the entire process to me, including when my car would be ready. Very enjoyable experience, Mazda management should be ve More

by renegonzalez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

North Penn Mazda responded

Thank you so much for the kind words and for taking the time to share your experience, Rene! We're thrilled to hear that Catie made your visit such a smooth and enjoyable one. We'll be sure to pass along your compliments—she’ll be so happy to hear them! We truly appreciate your support and look forward to seeing you again down the road. 🚗✨

April 19, 2025

My experience having my car serviced was great. The drop of process was smooth and communication of what was done was clear. More

by AH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

North Penn Mazda responded

Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that your service visit went smoothly and that communication was clear throughout the process. We truly appreciate your trust in us and look forward to seeing you again next time! 🚗✨

April 18, 2025

They are always helpful, kind, and courteous. They answer all my questions. It’s easy to set up appointments. They always follow up after the appointment. More

by FUN2TEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

North Penn Mazda responded

Thank you so much for the kind words 😊. We're thrilled to hear that you've had such a positive experience with our team. Providing helpful, kind, and courteous service is what we strive for every day. We're so glad scheduling and follow-ups have been easy and convenient for you. We truly appreciate your trust and support! 💬🙌

April 18, 2025

North Penn Mazda provided excellent service and was very efficient getting the job done on time. More

by brentiwcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Emfinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

North Penn Mazda responded

Thank you so much for the great review! We're glad to hear you had an excellent experience and that everything was completed on time. Your satisfaction means a lot to us, and we appreciate you choosing North Penn Mazda for your service needs. Looking forward to seeing you again! 😊🚗

April 15, 2025

As always I got an appointment right away, in fact it was next day as I had realized my inspection was over due. I dropped off the night before, got a video the next morning showing clearly what the issues w More

by AP1802
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Report | Print
Apr 15, 2025 -

North Penn Mazda responded

Thank you so much for the glowing review and for continuing to trust us with your vehicle! We’re thrilled to hear that everything—from scheduling to drop-off to service—went smoothly and efficiently. It's always our goal to make car care convenient, transparent, and reliable, and it’s wonderful to hear Wil and the team delivered once again. We truly appreciate you spreading the word and sharing your positive experiences with others—there’s no greater compliment than a personal recommendation. And you're absolutely right, great teams are built on great people. Wil has been an integral part of the North Penn family, and we’re lucky to have him. Thanks again for your kind words and loyalty. We look forward to taking care of you and your vehicle for many miles to come! — The North Penn Team 🚗💙

April 15, 2025

The service was excellent. All of the staff was courteous ensuring my vehicle was properly serviced. More

by JANESEA2148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

North Penn Mazda responded

Thank you so much, JaneSea2148! 🌟 We truly appreciate your kind words and are thrilled to hear you had an excellent experience with our team. It's always our goal to provide courteous service and make sure your vehicle is taken care of the right way. We look forward to serving you again in the future!

April 15, 2025

Very Polite and professional. Kept me updated through out the process. I am and will always be raving fan! Thank you Caitlyn!!! More

by Vmcclatchy
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Landis
Report | Print
Apr 15, 2025 -

North Penn Mazda responded

Thank you so much for the kind words and for being such a loyal supporter! We're thrilled to hear that you had a positive experience and that Caitlin kept you informed every step of the way. We’ll be sure to pass along your appreciation—she’ll be so happy to hear it! Your support means the world to us, and it’s customers like you that make what we do so rewarding. We look forward to seeing you again and continuing to deliver the top-notch service you deserve! — The North Penn Team 💙

April 13, 2025

Prompt- no fuss- we were in and out within an hour with a deal that we thought was fair! Highly recommended! More

by SMW1613
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

North Penn Mazda responded

Thank you so much for the kind words and recommendation! We’re thrilled to hear that your experience was smooth, efficient, and fair — exactly what we aim for. It’s always our goal to make the car-buying process as easy and stress-free as possible, and we’re so glad we could deliver that for you. Enjoy your new vehicle, and we hope to see you again in the future!

April 12, 2025

Relaxing and friendly Clean, friendly environment and the staff was courteous and willing to help More

by ROLKE
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Report | Print
Apr 14, 2025 -

North Penn Mazda responded

Thank you, Rolke! We’re so glad to hear you had a relaxing and friendly experience with us. Creating a clean, welcoming environment and offering helpful, courteous service is exactly what we strive for every day. We truly appreciate your visit and look forward to welcoming you back again soon!

April 11, 2025

Every time I bring my car in for service, the customer service is fantastic. Great communication and transparency. More

by DEBBIWINDISH5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

North Penn Mazda responded

Thank you so much!😊 We truly appreciate your kind words and continued trust in our service team. It means the world to know that our communication and transparency make a difference for you. We’re always here to keep your experience smooth and stress-free—see you next time! 🚗💬💙

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