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North Penn Mazda - Service Center

Colmar, PA

4.8
1,681 Reviews

1,681 Reviews of North Penn Mazda - Service Center

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June 08, 2024

The people are very courteous and pay attention to detail. They seem to put the customer first and are willing to answer any questions about our service experience. More

by HAGUINETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Ventresca
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

North Penn Mazda is clean refreshing and the personal is fantastic The text video of what was done is also great From Dominic beginning to end was fam fantastic More

by jgrgolf57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Ventresca
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Service is always prompt and reps are courteous and professional. I never feel that they are trying to upsell me on services I don’t need. More

by ANNA.SERVATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

I was so pleased the car I seen, and on your lot was still available the day I came in. Bought it, and very happy with my decision. Stephan was a good salesman. Very professional and funny. Thanks to More

by MCREYNOLDS231
Service Time
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Dasneves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Ventresca
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

They fixed my problem, and even fixed an unknown problem for me that was covered under warranty, couldn’t be happier with my visit More

by BRENDANM52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Ventresca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Wimmer
June 05, 2024

There was clear Communication. Service was done in a timely manner. Price was good and car was washed More

by JOSEPH.DINAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Ventresca
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Very professional and responsive. Good customer service. Would recommend to others. Happy with my experience. More

by JOSH.H.MELTZER
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Fluehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Bravos to Will. Great accommodating disposition to match the great service he has always provided. He is a great asset to North Penn! Tom Friedman More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

This dealership is always clean, my agent is ALWAYS nice and professional. I really like the video sent from the mechanics working on the vehicle, this is a great service. No complaints ever. More

by MY2CATSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Overcharged me for very basic services. Do not plan on getting my car serviced there again. More

by richervin26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Ventresca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

North Penn Mazda responded

Mr. Ervin, I am sorry to hear that you feel we overcharged you for your service. I appreciate you bringing this to our attention and I would like the opportunity to discuss this with you further. If you would please call me at the number listed below or respond to the email I sent you. I look forward to speaking with you. Sincerely, Amanda Young North Penn Mazda Service Manager 267-956-1160 amanda@northpennmazda.com