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North Penn Mazda - Service Center

Colmar, PA

4.8
2,000 Reviews
Call Service Center (215) 822-1361

1,999 Reviews of North Penn Mazda - Service Center

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May 10, 2025

Quick response and turnaround time Job was done efficiently in the time allotted I was satisified More

by PPIUNTI
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
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May 12, 2025 -

North Penn Mazda responded

Thank you for the 5-star review! We're glad to hear you were satisfied with the quick response and efficient service from our team. It's always our goal to deliver quality work within the promised time. We appreciate your support and look forward to assisting you again in the future!

May 08, 2025

I like the fact that the tech sends a customer a vid of updates repairs and recommendations.Everyone there is very nice.Diffrent from most places. More

by dogwood3208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025

Very helpful and professional. Thank you very much North Penn Mazda. Thank you very much More

by JENNAKATIS
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Report | Print
May 07, 2025 -

North Penn Mazda responded

Thank you so much. We truly appreciate your kind words and are so glad to hear that you had a helpful and professional experience with us. It means the world to our team at North Penn Mazda to know we could provide the service you deserve. Thank you very much for choosing us — we look forward to seeing you again! 🚗✨

May 06, 2025

the service seemed good on a routine oil change and tire rotation. I did not like being charged a fee for using my credit card. Please consider incorporating this fee into your service charges. I will NEVER More

by BROOKE.LEIBFREID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

North Penn Mazda responded

Thank you for your feedback and for choosing us for your recent service visit. We’re glad to hear the oil change and tire rotation met your expectations. We understand your frustration regarding the credit card fee. While this fee helps offset processing costs, we recognize that it can be inconvenient. Your suggestion to incorporate it into the service pricing is appreciated, and we will take it into consideration as we evaluate our policies. Your satisfaction is important to us, and we hope to continue earning your business. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out directly. Amanda Young Service Manager 215-822 1361 x 1329 amanda@northpennmazda.com

May 04, 2025

Great team at North Penn Mazda. Everyone is very helpful & professional. Good experience as always. Very happy with my new car. More

by HORNYAK9508
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Krauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

North Penn Mazda responded

Thank you so much for the fantastic 5-star review! We're thrilled to hear you had another great experience with the team here at North Penn Mazda. It means a lot to know you found everyone helpful and professional—and we’re even more excited that you’re loving your new car! We truly appreciate your continued support and look forward to seeing you again down the road.

May 04, 2025

We worked with Vinny Denardo not Caitlin Landis. Vinny was very helpful, informative and not over bearing which was much appreciated. The dealership was prepared and organized with the paperwork. More

by J3bfam
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Landis
Report | Print
May 05, 2025 -

North Penn Mazda responded

Thank you so much for the 5-star review! We’re thrilled to hear that Vinny provided a helpful and informative experience without ever being overbearing—that’s exactly the kind of service we aim for. We’re also glad the paperwork process was smooth and organized for you. We’ll be sure to pass your kind words along to Vinny. Thanks again for choosing us—we truly appreciate your support!

May 02, 2025

Great place was in and out of there for my inspection and got a free car wash service tech also sent me video of everything on my car which was cool honest and knowledgeable people here I’ll be back More

by BFRESH326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

North Penn Mazda responded

Thank you so much for the fantastic review! We're thrilled to hear that your inspection went smoothly and that you appreciated the complimentary car wash and the detailed video from our service tech. It's great to know our team's honesty and expertise made a positive impression — that's exactly the experience we strive to deliver every time. We truly appreciate your support and look forward to seeing you again soon!

May 01, 2025

i live next to another local Mazda dealer and i still only take my car to north Penn Mazda because of the service and trust i have in their service team. More

by khooper850
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Report | Print
May 01, 2025 -

North Penn Mazda responded

Thank you so much for the incredible review! It truly means the world to us that, even with another Mazda dealer nearby, you choose to bring your vehicle to us. Your trust and continued loyalty to our service team is the highest compliment we could receive. We're honored to be your go-to for all things Mazda, and we’ll keep working hard to earn that trust every time you visit. Thanks again for being part of the North Penn Mazda family!

April 30, 2025

Fast, no problems. Everybody was polite & helpful. Everything was explained I was very happy. More

by TOMBROOKS3
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Landis
Report | Print
Apr 30, 2025 -

North Penn Mazda responded

Thank you so much for the great review! We're thrilled to hear that everything went smoothly and that our team was able to provide a fast, friendly, and helpful experience. It means a lot to know you left happy and well taken care of. If you ever need anything down the road, we’re always here to help!

April 29, 2025

The receptionist was very helpful with getting my CX-5 in for inspection and oil change. Caitlin did an excellent job with customer service. Mechanic's video was very good. Very happy with overall experien More

by Jesjmlucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phone Receptionist
Report | Print
Apr 29, 2025 -

North Penn Mazda responded

Thank you so much for the fantastic review, Jesjmlucas! We're thrilled to hear that our receptionist made scheduling your CX-5’s service easy and that Caitlin provided you with excellent customer care. We’re also glad the technician’s video helped give you a clear look at your vehicle’s condition—transparency and trust mean everything to us. We truly appreciate your kind words and look forward to seeing you again at your next visit!

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