North Penn Mazda - Service Center

Another positive experience I don't remember ever having a bad experience at North Penn Mazda, and my latest service visit was no exception. Staff were friendly and efficient, le I don't remember ever having a bad experience at North Penn Mazda, and my latest service visit was no exception. Staff were friendly and efficient, let me know how long they expected to take, made sure I knew about available amenities while I waited. Everyone was friendly and efficient, and my visit was followed up with an email and photo reminding me of what was done. More

Best Service Experience! This was my first service appointment after purchasing my new CX-9 a few months ago. It was hands down the best service experience I have ever had. I This was my first service appointment after purchasing my new CX-9 a few months ago. It was hands down the best service experience I have ever had. I was warmly greeted and informed of the amenities available to me (I waited). The waiting area was clean, comfortable and spacious. I was delighted at the video clip I received of my vehicle, straight from the technician to explain what was checked and what was done to service my car. Checking out was easy and I was back on the road in only 40 minutes. The staff greeted me with a smile and was very helpful and courteous. I was very pleased with the entire experience I had and I’m so happy I purchased my car from North Penn Mazda! More

awesome! The service crew at North Penn Mazda is just plain Awesome! They take care of you with ease. They know your name and they process your service as fas The service crew at North Penn Mazda is just plain Awesome! They take care of you with ease. They know your name and they process your service as fast as they can. They are honest and dependable. More

Great service, cares about their customers I bought my Mazda CX5 about two years ago and I have used their service department exclusively for maintenance of my Mazda. I am extremely happy with I bought my Mazda CX5 about two years ago and I have used their service department exclusively for maintenance of my Mazda. I am extremely happy with their service. They are very professional and efficient. I feel that they understand how important and necessary the car is to their customers lives and they do their best to perform the service with as little disruption to the customers as possible.. They now utilize videos of the car repair to keep the customer informed as repairs are being performed and any issues that they see with the car. I really trust these guys! More

They make it easy for me to care for my car I appreciate that there is no hassle or pressure from this dealer. They are informative, professional and courteous. This is the first dealer I’ve u I appreciate that there is no hassle or pressure from this dealer. They are informative, professional and courteous. This is the first dealer I’ve used that will keep me returning! More

EXCELLENT SERVICE!! The service team of North Penn Mazda are fantastic! I had a flat tire on a Saturday and they were able to get me in that day to have it fixed.. Katie The service team of North Penn Mazda are fantastic! I had a flat tire on a Saturday and they were able to get me in that day to have it fixed.. Katie and Allison are always courteous and helpful.. Service with a smile. More

Service as it’s finest Smooth, professional, complete satisfaction I was extremely impressed with every aspect of my service experience with North Penn Mazda and I will con Smooth, professional, complete satisfaction I was extremely impressed with every aspect of my service experience with North Penn Mazda and I will continue having my Mazda serviced by this fine group of friendly personnel More

Routine Maintenance and Repairs to our two Mazda 3's North Penn Mazda's Service Dept service reps, mechanics & techs have been great to work with in handling all of our service issues. For several years North Penn Mazda's Service Dept service reps, mechanics & techs have been great to work with in handling all of our service issues. For several years they have serviced three Mazda's we have owned and we have found all their dealings to be fair and reasonable. I always sit in the customer waiting area while waiting for my car to be serviced and over the years I have heard many favorable comments from other customers. They never try to pressure you into making unnecessary repairs. We purchased three Mazda's from Tony Hamilton and he has also treated us with respect and has always given us excellent deals when purchasing our cars.and most importantly - no pressure!! Great place to buy and service your Mazda! More

Very efficient Very personable and efficient they know their customers by first name basis and it is always like going to a family when you visit this dealership Very personable and efficient they know their customers by first name basis and it is always like going to a family when you visit this dealership More

State Inspection plus extra maintainace works Jobs were done in a rather fast than usual. Got my battery replaced with Mazda OEM and also the drive bell holder in the same time as the state inspec Jobs were done in a rather fast than usual. Got my battery replaced with Mazda OEM and also the drive bell holder in the same time as the state inspection and immision test. Good Job ! More