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North Penn VW

Colmar, PA

Overview
Employees
Reviews
Vehicles
4.8
3,797 Reviews
Being the largest Volkswagen dealership in Pennsylvania allows us to be your Philadelphia Volkswagen, Reading Volkswagen, and Allentown Volkswagen dealer. We have been family owned for 50+ years and our award-winning sales, parts and service department is ready to help you with all of your new & used vehicles, parts, service and auto collision repair center needs in the greater Philadelphia area. We invite Philadelphia and New Jersey Volkswagen buyers to come test drive a Volkswagen Jetta, GLI, Golf R, Golf, GTI, Taos, Tiguan, Atlas, Atlas Cross Sport, and other models near Langhorne, Doylestown, Pottstown, Reading, Norristown, and Philadelphia today! For Volkswagen dealers in Philadelphia, you'll find that North Penn Volkswagen is an easy drive for Reading, Allentown, and nearby Pennsylvania Volkswagen buyers. Here at North Penn, we devote ourselves to helping and serving our customers and we'll make sure you get 'the right experience, the right choice.' It is our honor to have you come in and drive the car of your dreams home. View vehicle specials and service coupons and feel free to contact our greater Philly Volkswagen dealership with any questions you might have.
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165 Bethlehem Pike

Colmar, PA

18915

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Showing 3,797 reviews

April 17, 2026

Not helpful at all especially with being a client since 2016! They recommend the most expensive option instead of repairing the issue. Spent $530 due to a leaking issue and they recommend replacing the who More

by Elarbi.dora
Recommend Dealer
No
Employees Worked With
James Bangor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bangor
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Apr 17, 2026 -

North Penn VW responded

Hello Dora, Thank you for your recent visit to our service center. I've sent you a direct message regarding this last visit and the repair recommendation we made. Our intention is always to provide a long lasting repair that we can guarantee you will be satisfied with for years to come. I've provided my contact information if you wish to discuss the situation further. Sincerely, Ken Benton Service Manager

April 17, 2026

My car was at the dealership for much longer than expected, which wasn't the dealership's fault, but was still frustrating. Communication was good, but could have been better. More

by m.nyce
Recommend Dealer
Yes
Employees Worked With
James Bangor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bangor
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May 13, 2026 -

North Penn VW responded

Thank you, m.nyce, for your honest feedback and understanding. We know how frustrating it can be to be without your vehicle longer than expected, even when the delay is outside of the dealership’s control. We appreciate your patience throughout the process and your comments regarding communication — feedback like yours helps us continue to improve. Thank you again for choosing North Penn VW, and we hope to provide you with an even better experience next time.

April 16, 2026

Friendly, knowledgeable I liked seeing the video and listening to the technician as he worked on my car. More

by LOKECE1
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
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May 13, 2026 -

North Penn VW responded

Thank you, LOKECE1, for the great review! We’re so glad you enjoyed the service video experience and hearing directly from the technician working on your vehicle. Providing transparent, informative service is very important to us, and it’s wonderful to know you found it helpful. We truly appreciate your kind words about our friendly and knowledgeable team, and we look forward to seeing you again at North Penn VW!

April 16, 2026

great communication. well spoken. easy understanding everything went very smoothly and got everything taken care of More

by tylernkulp27
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
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May 13, 2026 -

North Penn VW responded

Thank you, tylernkulp27, for the great feedback! We’re happy to hear everything went smoothly and that our team provided clear communication and an easy-to-understand experience throughout the process. We truly appreciate your support and are glad we could get everything taken care of for you. Thank you for choosing North Penn VW!

April 15, 2026

Had some overdue work done on the car. James and Ken expertly and efficiently guided me through the process of dropping off the car and getting a loaner and James stayed in touch and answe More

by Alexmtnez
Recommend Dealer
Yes
Employees Worked With
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bangor
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May 13, 2026 -

North Penn VW responded

Thank you, Alexmtnez, for the wonderful review! We’re so glad to hear James and Ken made the process smooth and stress-free while your overdue work was being completed. Providing efficient service, clear communication, and a convenient loaner experience is exactly what we strive for. We truly appreciate your kind words and your trust in North Penn VW. We’ll be sure to share your feedback with James and Ken!

April 15, 2026

Very easy to deal with and everything was handled well The salesman was extremely professionally and easy to work with More

by AIVKER
Recommend Dealer
Yes
Employees Worked With
John Balassis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Balassis
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May 13, 2026 -

North Penn VW responded

Thank you, AIVKER, for the great feedback! We’re happy to hear everything was handled smoothly and that your salesperson provided a professional and easygoing experience. Making the car-buying process simple and enjoyable is always our goal. We truly appreciate your support and thank you for choosing North Penn VW!

April 13, 2026

He was very helpful and expedited the service I can't thank him enough for helping us out More

by TOOTHTICKLER1
Recommend Dealer
Yes
Employees Worked With
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bangor
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May 13, 2026 -

North Penn VW responded

Thank you, TOOTHTICKLER1, for the kind words! We’re so glad to hear our team was able to help and expedite your service experience. Providing efficient and helpful care for our customers is always our priority. We truly appreciate your feedback and thank you for choosing North Penn VW!

April 12, 2026

Quality work. Options are always presented for recommend work but not in a high pressure way. More

by Matt
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
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May 13, 2026 -

North Penn VW responded

Thank you, Matt, for the great review! We’re glad to hear you appreciated the quality work and the way our team presents recommended services without any pressure. We believe in keeping our customers informed so they can make the best decisions for their vehicle comfortably and confidently. We truly appreciate your support and thank you for choosing North Penn VW!

April 12, 2026

Quality work. Options are always presented for recommend work but not in a high pressure way. More

by Matt
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
Report | Print
May 13, 2026 -

North Penn VW responded

Thank you, Matt, for your continued trust and feedback! We’re happy to hear you value the quality of our work and appreciate our no-pressure approach when discussing recommended services. Our goal is always to provide honest guidance and let our customers make informed decisions comfortably. We truly appreciate your support and look forward to seeing you again at North Penn VW!

April 09, 2026

Always easy to do business with. Jessie and the others are always very attentive, explain the process and check in. I travel to this dealership even after moving to East Norriton bec More

by CWYATES8
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
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May 13, 2026 -

North Penn VW responded

Thank you, CWYATES8, for the amazing review and your continued loyalty! It means so much to hear that you still travel to North Penn VW even after moving to East Norriton because of the service you receive. Jessie and the team will truly appreciate your kind words about their attentiveness, communication, and care throughout the process. We’re grateful for your trust and look forward to continuing to provide you with the great service you deserve!

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