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North Penn VW

Colmar, PA

Overview
Employees
Reviews
Vehicles
4.8
3,873 Reviews
Being the largest Volkswagen dealership in Pennsylvania allows us to be your Philadelphia Volkswagen, Reading Volkswagen, and Allentown Volkswagen dealer. We have been family owned for 50+ years and our award-winning sales, parts and service department is ready to help you with all of your new & used vehicles, parts, service and auto collision repair center needs in the greater Philadelphia area. We invite Philadelphia and New Jersey Volkswagen buyers to come test drive a Volkswagen Jetta, GLI, Golf R, Golf, GTI, Taos, Tiguan, Atlas, Atlas Cross Sport, and other models near Langhorne, Doylestown, Pottstown, Reading, Norristown, and Philadelphia today! For Volkswagen dealers in Philadelphia, you'll find that North Penn Volkswagen is an easy drive for Reading, Allentown, and nearby Pennsylvania Volkswagen buyers. Here at North Penn, we devote ourselves to helping and serving our customers and we'll make sure you get 'the right experience, the right choice.' It is our honor to have you come in and drive the car of your dreams home. View vehicle specials and service coupons and feel free to contact our greater Philly Volkswagen dealership with any questions you might have.
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165 Bethlehem Pike

Colmar, PA

18915

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Showing 3,873 reviews

June 13, 2026

Jesse is always awesome. I spent money and the noise is still there so hard to give a higher score when it's not fixed More

by Beinsla
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
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Jun 15, 2026 -

North Penn VW responded

Hello Brian, We're sorry to hear we didn't resolve this issue on our first shot. We'd like the opportunity to get this resolved for you and Jesse will follow up with you today to schedule an appointment. We appreciate your many years of loyalty to our dealership and look forward to making this right for you. Sincerely, Ken Benton Service Manager

June 13, 2026

Never any issues I'll be bringing in my Atlas soon for a 50k mile checkup and oil change More

by ROMMEL9901
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
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June 13, 2026

Felt as though I was getting scammed. Tried to charge me with something I didn't need and charged me for a wheel alignment last time which is covered with the warranty I have More

by welchburke
Recommend Dealer
No
Employees Worked With
Erin Trotter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
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Jun 15, 2026 -

North Penn VW responded

Hello Mr. or Mrs. Burke, Thank you for your recent visit to North Penn Volkswagen. Your Atlas was brought to us with concern of vibration both while driving and highway speed and while braking. We recommended to rebalance the tires as a starting point for the constantly highway speed vibration. We found rust spots on the brake rotors causing uneven braking surface and advised if you still feel vibration then this would be our next suggestion of repair. We provided transparency that the brakes had plenty of life remaining on both the brake pads and rotors but to resolve this, the rotors should be replaced. You requested for us to submit a claim through the vehicle service plan you purchased and the claim was denied because the brakes were not worn low enough. Regarding the previous visit, we did receive your authorization to perform an alignment. We did not have any extended warranty information on file for your Atlas otherwise we would have filed a claim on your behalf. We not have this information and can use this policy moving forward. If you have any remaining concerns you wish to discuss, please do not hesitate to reach us at 267-956-1145. Sincerely, Ken Benton Service Manager

June 12, 2026

Jesse continues to make my visits to NP as simple as possible. He is professional and easy to work with. More

by LOBIONDO.HILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2026

The best ever for me im glad for being a part of the community that makes me feel like ?? and thank you for kindness that you give us all More

by amar.zellag
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
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Jun 12, 2026 -

North Penn VW responded

Thank you so much, Amar, for your kind words and for being part of our community! It means a lot to know that you feel welcomed and valued. Providing a positive experience and treating everyone with kindness is what we strive for every day. We truly appreciate your support and look forward to serving you again in the future!

Jun 12, 2026 -

amar.zellag responded

Off course brother you guys are doing great job and keep it up with your professionalism aand the Hal department deserves 1.000000 stars specially you Jess McDonough I always have the feelings that im a part of vw family as you know I have been with you guys since 2018 so thanks for your professional service

June 11, 2026

Welcoming staff. Efficient in getting the job done. Very good communication all during my time there! More

by CPOPP-MCDONOUGH
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
Report | Print
Jun 12, 2026 -

North Penn VW responded

Thank you for your review! We're delighted to hear that our team made you feel welcome and that you experienced efficient service and clear communication throughout your visit. Providing a smooth and positive experience for our customers is always our goal. We truly appreciate your feedback and look forward to serving you again!

June 10, 2026

Good communication and good customer service Jesse went above and beyond to explain everything to us. He called when he said he would, and put us at ease about what I thought was going to be a big concern. More

by Jen_l_reynolds
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
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June 09, 2026

As always, North Penn VW did not disappoint. Service was performed in a timely manner. Erin kept me up to date on the progress in a professional and personable manner. Always great to deal with! More

by LWKRASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2026 -

North Penn VW responded

Thank you for your kind words and continued trust in North Penn VW! We're delighted to hear that your service experience met your expectations once again. Erin will be thrilled to know that her communication and professionalism made a positive impact on your visit. We truly appreciate your loyalty and look forward to serving you again in the future!

June 08, 2026

Everything about the purchase was an excellent experience. The service I received from Brian, Antonio, and Jacob was first-rate at every step. I am thrilled with my new Jetta GLI and I'm happy I p More

by MCDER207
Recommend Dealer
Yes
Employees Worked With
Brian Lendzioszek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lendzioszek
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Jun 09, 2026 -

North Penn VW responded

Thank you for sharing your experience! We're thrilled to hear that everything about your purchase was excellent. Brian, Antonio, and Jacob will be delighted to know their efforts made such a positive impact throughout the process. Congratulations on your new Jetta GLI! We truly appreciate your business and are honored that you chose North Penn VW. Enjoy your new vehicle, and we look forward to serving you for many years to come!

June 07, 2026

Always a great experience with the north Penn VW service team. Responsive, supportive, proactive, detailed More

by GEORGEJPAONE
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
Report | Print
Jun 09, 2026 -

North Penn VW responded

Thank you for your continued confidence in the North Penn VW service team! We're delighted to hear that your experiences have consistently been positive. Providing responsive, supportive, proactive, and detailed service is what we strive for every day. We truly appreciate your feedback and look forward to taking care of your vehicle for many years to come!

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