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1,744 Reviews of North Penn VW - Service Center
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December 05, 2021
Fast service and exceptional service. I always go there for all my service needs. I highly recommend them. for all my service needs. I highly recommend them. More
by Lfesmire
Verified CustomerEmployees Worked With
December 01, 2021
Awesome service very satisfied and highly recommend to others, I will keep coming, customer service wonderful others, I will keep coming, customer service wonderful More
by mou27
December 01, 2021
A great dealership! Everyone is so helpful!From service and sales. Really have no complaints! and sales. Really have no complaints! More
by Freddy
Employees Worked With
November 30, 2021
Friendly customer service, keep you informed of progress of any work going on, estimated costs, I like the video- very helpful of any work going on, estimated costs, I like the video- very helpful More
by BOB@ELBOWLANE.COM
November 29, 2021
They have always been honest and knowledgeable regarding repairs and maintenance. I know what to expect, they deliver as promised and I trust them. repairs and maintenance. I know what to expect, they deliver as promised and I trust them. More
by KNAAKS
November 29, 2021
I brought my car in due to a service issue which it has already been seen for 2x prior. Both times prior I notified the service advisor that I believed it had something to do with my front passenger brake already been seen for 2x prior. Both times prior I notified the service advisor that I believed it had something to do with my front passenger brake as it locked up on me and then sensor issue began. . I was told both prior times that was not the case and was told in October they replaced the sensor and it worked fine however less than an hour later it was back on. My concerns were completely dismissed even though I am the primary driver. Turns out it had to do with an issue with the brake and I now have to wait for the parts to come in most likely January (6 months after initial problem). If someone would have listened to my concerns the previous 2x this would have been fixed. I feel they don’t listen to their clients concerns even after providing video and pictures. It’s disappointing after buying numerous vehicles from this dealership. More
by DEBYORKNC
Employees Worked With
Jake
November 29, 2021
Resolution of one problem took a month+. Car damaged while there; manager threatened police action. while there; manager threatened police action. More
by Horrible Experience
November 25, 2021
My family has purchased well over 10 vehicles at NP and will continue to do so. Matt T is a great, honest sales rep and Charlie Z is the best mechanic around will continue to do so. Matt T is a great, honest sales rep and Charlie Z is the best mechanic around More
by Josephclemmer
November 24, 2021
North Penn Employees always go above & beyond to accommodate me, even if I have an unexpected problem with my car. They make the time to fit me into their schedule. They are conscientious & fair in accommodate me, even if I have an unexpected problem with my car. They make the time to fit me into their schedule. They are conscientious & fair in their pricing. I would not take my car to any other dealership. Ken & Jake are wonderful to work with! More
by VLUTHER.828
