North Penn VW - Service Center

Resolution of one problem took a month+. Car damaged while there; manager threatened police action. while there; manager threatened police action. More

My family has purchased well over 10 vehicles at NP and will continue to do so. Matt T is a great, honest sales rep and Charlie Z is the best mechanic around will continue to do so. Matt T is a great, honest sales rep and Charlie Z is the best mechanic around More

North Penn Employees always go above & beyond to accommodate me, even if I have an unexpected problem with my car. They make the time to fit me into their schedule. They are conscientious & fair in accommodate me, even if I have an unexpected problem with my car. They make the time to fit me into their schedule. They are conscientious & fair in their pricing. I would not take my car to any other dealership. Ken & Jake are wonderful to work with! More

Precise, on time, knowledgeable and trustworthy. I like the fact that you don’t need an appointment for an oil change and I like the text video the technician sends you. the fact that you don’t need an appointment for an oil change and I like the text video the technician sends you. More

Knowledgeable, courteous service reps who keep you informed on the progress of the work. I like the video assessment thar they send you. informed on the progress of the work. I like the video assessment thar they send you. More

Service was fast and easy. I reserved a rental car just in case it would take a while but the lovely service professional offered to have my car taken back right away to avoid the need for one because the in case it would take a while but the lovely service professional offered to have my car taken back right away to avoid the need for one because the issues for service were easy enough. Everyone was prompt, helpful and couldn’t have been easier. More

Fast efficient and reliable glad I went to them listen to my explanation and showed me a video when work was done to my explanation and showed me a video when work was done More

The staff is very knowledgeable and accommodating. I have texted my service representative on occasion and he has gotten right back to me. I appreciate the video the technician sends when working on the have texted my service representative on occasion and he has gotten right back to me. I appreciate the video the technician sends when working on the car. The waiting area is clean and comfortable so that I can do work while I wait for my car. More

Everyone is always polite, very helpful and knowledgable. It’s easy to communicate with them by phone or text. I really like this dealership. It’s easy to communicate with them by phone or text. I really like this dealership. More

North Penn was professional, courteous and thorough in the process of servicing my car Amen the process of servicing my car Amen More