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North Penn VW - Service Center

Colmar, PA

4.7
1,742 Reviews

1,742 Reviews of North Penn VW - Service Center

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September 30, 2021

Good. Service Friendly. StaffC lean. Dealership Good. Good. Service Friendly. Staff C lean. Dealership Good. Service advisor Awesome vehicles Good parts. Department Good. Rental. Department More

by TECASTALDO1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

North Penn does a fantastic job. I love the video analysis of the repair work that needs to be done or was recently completed. Erin is wonderful. More

by JIATAROLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Treichel
September 30, 2021

They were accommodating with times, they are in good communication regarding progress. Very nice room to stay when waiting for work to be completed. More

by Kathy myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Been using this dealership for over 15 years. Always clean, courteous and communicative. Easy, relaxed environment. No pressure service. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
September 29, 2021

I love that they text you that it’s time for a service or a recall and set up the appointment with you right over text message that is huge for me and they are also nice and smart. The area to wait is lovely More

by SAL4130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2021

Consistently helpful, knowledgeable, and always friendly; they truly go above and beyond no matter the problem More

by JENNIFER.FORESTIERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2021

Service was fast in and out with no problems. Highly recommend this place to my friends More

by jasonjeffersonj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

Communication was great. I always knew what was going on. And my vehicle was delivered when promised. More

by keith.schreiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin in service
September 24, 2021

Timely service and give precise details on work needed. Video inspection is a nice option. More

by SHAUNW79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Trotter, Jake McLean
September 23, 2021

The team in the service department were great and very knowledgeable. Very positive experience overall. More

by megkos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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