North Penn VW - Service Center

Very professional service. I like that they provide a video inspection during the work. Estimates are accurate and work competed on time. Will continue taking my vehicles there. video inspection during the work. Estimates are accurate and work competed on time. Will continue taking my vehicles there. More

Routine service visit. Always treated fairly, service done right and promptly. The whole process, from online appointment to checking out when finished has always gone smoothly. done right and promptly. The whole process, from online appointment to checking out when finished has always gone smoothly. More

Great service at my last visit. Was given complimentary rental for my cars window repair and factory recall repair. Also car got washed before I picked it up which was a nice surprise! rental for my cars window repair and factory recall repair. Also car got washed before I picked it up which was a nice surprise! More

Never had a problem with service. The personnel listen and always explain service needs and options if available. I have taken all 3 of my VW's for service there if I can't perform repairs myself. Excel and always explain service needs and options if available. I have taken all 3 of my VW's for service there if I can't perform repairs myself. Excellent people. More

Jesse helped me tremendously with all work that needed to be done to my car. He called and texted with updates, and even worked to resolve an unforeseen issue with billing multiple days after my car was serv be done to my car. He called and texted with updates, and even worked to resolve an unforeseen issue with billing multiple days after my car was serviced. Would highly recommend! More

Great experience at lease signing, great service dept, love the Tiguan and have recommended dealership to many Would return when lease is up to get another VW love the Tiguan and have recommended dealership to many Would return when lease is up to get another VW More

They were kind and courteous and I would not change a thing except the service prices for certain things. I was happy I was able to partake of the shuttle service as well. thing except the service prices for certain things. I was happy I was able to partake of the shuttle service as well. More

Best CUSTIE service I have ever received at a dealership Fair and professional I won’t buy other then Vw and these guys rock and roll Fair and professional I won’t buy other then Vw and these guys rock and roll More

Always have a good experience with getting my car serviced at NP VW. Jake helped out a lot getting my car ready and things it needed. Unlike other dealerships where they try and tell you everything i serviced at NP VW. Jake helped out a lot getting my car ready and things it needed. Unlike other dealerships where they try and tell you everything is wrong with your car. I definitely recommend North penn VW. More

Unusual experience here. It took 3 separate trips back to dealer to get a 40K service done. They took care of me and provided a loaner for my troubles but I expect more from a dealer to get things right to dealer to get a 40K service done. They took care of me and provided a loaner for my troubles but I expect more from a dealer to get things right the first time rather than to have to go back and then question the fairness of charges. Disappointed with this experience but overall a good dealer More