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North Penn VW - Service Center

Colmar, PA

4.8
1,733 Reviews

1,733 Reviews of North Penn VW - Service Center

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February 24, 2021

G r e a t j o b y o u g u y s r o c k f i v e s tars More

by bmmeehan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

The best service and sales people to work with. Everyone is professional and the work gets complete on time and on schedule. I will never purchase a car from another dealership More

by Marcus D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2021

Bill Holahan is a great tech! Very friendly and through in his work. Would recommend again. Im going to bring my other cars in too! More

by Dominic Ambrosano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

Thank you, everything works excellent now. I'm so happy service found issue with my car, I'm visited 2 more places for diagnostic and they didn't found nothing ( More

by AKAPYLIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2021

Outstanding! I am very happy with how well my car and I were taken care of!! They even took the time to pick up my car and drop it back off so I didn’t have to take time off work. Thank you!! More

by OLDHAMMERWOODWORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2021

I had an issue with my engine. I came in to get it fixed, the problem was diagnosed and the repairs were done with 100% satisfaction. The car runs great now and I am very happy. I would highly recommend NP V More

by SCOTT@ATALANTAWEBDESIGN.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2021

Easy to schedule; excellent communication; great place to get work done! Highly recommend. I feel very confident with the services I received. And they are safely handling during the pandemic. More

by K8BWALSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
February 14, 2021

I will not be patronizing North Penn any more as this I will not be patronizing North Penn any more as this last experience was exceptionally disappointing. A direct conversation would be much more effic More

by coachmayfield1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

North Penn VW responded

Mr. Mayfield, Thank you for your recent visit and feedback. I've reached out to you directly to discuss the details of your survey and look forward from you. Thank you, Ken Benton VW Service Manager

Mar 02, 2021 -

coachmayfield1 responded

Good AM Ken. Thank You for your response. I would much rather have direct conversation however the platform that was initialized via survey response is how we arrived at this juncture. I really have no further comments other than your explanation of an update as opposed to a recall is not what was stated as I was called by one of the representatives from North Penn VW to address the potential repair. The update of my records for the purposes of current communication is a bit concerning because I have some history with North Penn VW which would or possible should have captured the advise. I will not be seeking any further service via North Penn as the available options for similar functions are obviously a personal choice for me to exercise. Respectfully, Shannon M. Mayfield Ed. D

February 12, 2021

This dealership goes above and beyond to help each customer to the best of their ability. The professionalism of this dealership is unmatched to any other I have been to. Highly recommended to all fam More

by Justin Benton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Benton
February 11, 2021

Service was easy to schedule. My car was taken care of almost immediately. Tech advisor was very helpful. The condition of the car was sent in a video to me. I’m totally satisfied with the service. More

by SORLING711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Applegate, Jason Hartman
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