North Penn VW - Service Center

Erin Trotter and entire staff are fabulous ! Steve even got my car washed and took me home and back. Thank you ! Steve even got my car washed and took me home and back. Thank you ! More

Our experience was tremendous. Sarah did a wonderful job to accommodate our daughter and we appreciate it. she went over and above to help us out and we really appreciate it Sarah did a wonderful job to accommodate our daughter and we appreciate it. she went over and above to help us out and we really appreciate it More

They were friendly and have great attitudes. Speaks to the management creating a good environment. I especially liked the video explanation of the issues. Great place. Speaks to the management creating a good environment. I especially liked the video explanation of the issues. Great place. More

North Penn BE is my go -to for all of my vehicle maintenance needs. The team is always thoughtful, thorough with clear communication on issues/concerns. maintenance needs. The team is always thoughtful, thorough with clear communication on issues/concerns. More

Required suspension and milage recommended work was performed while waiting in good fashion. My vehicle was return 'squeaky clean'. performed while waiting in good fashion. My vehicle was return 'squeaky clean'. More

All work done is previewed with a video explaining everything needed to be done. All was completed in due time. Any extra work recommended is included with the video and phone call. I rely on them everything needed to be done. All was completed in due time. Any extra work recommended is included with the video and phone call. I rely on them to have everything taken care of as my son uses one of our vw's in upstate NY. This time for some reason they didn't relay that there was a small alignment issue, which I would of had fixed. They said it was minor but they should of told me to make the decision. It never happened before. More

The team at North Penn VW are top notch. My go to VW dealer in PA My go to VW dealer in PA More

Jesse and the team at North Penn VW are always excellent in terms of communication and customer service. in terms of communication and customer service. More

Service individuals were courteous and extremely helpful. Made me feel like a valued customer, yet this was the first time I visited. When in need, I’ll be back even though there is a VW dealership in my own Made me feel like a valued customer, yet this was the first time I visited. When in need, I’ll be back even though there is a VW dealership in my own town. You’re the tops! More

High quality work performed on my VW. Explained everything in detail in the video. The prices are fair. Explained everything in detail in the video. The prices are fair. More