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North Penn VW - Service Center

Colmar, PA

4.7
1,771 Reviews

1,771 Reviews of North Penn VW - Service Center

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August 22, 2024

North Penn VW is ae excellent auto dealership. Never had any complaints about the service department. More

by DWHR60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

No good, wouldn’t go back, price gouging and using cheap materials that are made to break More

by KITTYELIASZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Benton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Bangor
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Team is always nice and welcoming. My family and I have been with the team for years and we enjoy working with them More

by MrsWashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

They have an awesome service team. Highly recommended that you take your VW to them. I drive past others to go to them! More

by FGDR969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

North Penn Volkswagen is awesome. Everyone was super polite and helpful. They arranged for me to be taken home and picked back up again after my car was serviced. I feel confident tha More

by LORRIEDEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

The work needed was completed in a very reasonable time which was appreciated. Well done. More

by Richard.Flynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

I have bought all my cars from NP VW or NP Mazda for over 30 years. They are the BEST. More

by EDROBERTSANDCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have only dealt with the Magarity's
August 20, 2024

Very easy to work with. Felt like they knew me and what I needed and did not try to oversell services. More

by DJ3794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Hard to believe it costs $75. 00 to replace a bulb. It was a little salty. More

by Murray
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

I couldn’t be More Sorry when We purchased the VW Taos from your dealership! More

by Vic1547
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt the sales Associate
Aug 19, 2024 -

North Penn VW responded

Good Afternoon Mr. Ribeiro, I’m sorry to hear that your experience with your Volkswagen Taos has been frustrating. Our team has worked diligently to address the issues you’ve raised during each service visit. Your feedback and satisfaction are very important to us, and we encourage you to let us know if you have any remaining concerns. If you’re still dissatisfied with the vehicle and would like to explore other options, we’d be more than happy to help you find a car that you’ll truly enjoy driving. Sincerely, Ken Benton Service Manager

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