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North Penn VW - Service Center

Colmar, PA

4.8
1,737 Reviews

1,737 Reviews of North Penn VW - Service Center

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April 20, 2023

Work was completed efficiently and with complete transparency. The text messages and phone calls are always a good thing when it comes getting your car serviced and they were on top of iy More

by JEN.LUKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

Jesse is The Best! ! Actually, the whole team there is really great, but I’ve dealt with Jesse the most and he truly awesome! Excellent A++++ customer service! More

by AJPHOTO007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

Even though I brought my vehicle at the Volkswagen dealership in Virginia, Erin Trotter has taken care of all of my service needs and because of her I will make every effort in buying my next vehicle More

by SDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
April 15, 2023

Service Department is always professional,fast and efficient. Today was no different. Alignment was done quickly. More

by JUDYLUSTIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin is the only one that I know by name.
April 14, 2023

I was very pleased with the whole process, scheduling, arrival and the time I had to wait More

by 19SRU70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

Prompt service and very knowledgeable staff first time there and will go back for service as needed More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Marty responded

Very satisfied

April 12, 2023

They did what was needed in a timely fashion,with no surprises .Price was fair. More

by Bobpalidora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

Would recommend North Penn to friends and family. . my lease is up this year, here’s hoping to continue with another Jetta! More

by DDIANGELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

Staff is very polite and efficient. Erin was very helpful to get a loaner car for me while Nathan took care of fixing my car. More

by jwslick01
Recommend Dealer
Yes
Employees Worked With
Nathan and Erin
April 11, 2023

North Penn Volkswagen has exceptional customer service and has for years. A friend of mine moved to Georgia and asks if Erin is still working there and misses her service. More

by Eosnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
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