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1,738 Reviews of North Penn VW - Service Center
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Verified Customer
June 21, 2022
I’ve been going to North Penn for over 12 years and service has always been outstanding I would not take my VW anywhere else service has always been outstanding I would not take my VW anywhere else More
by mojo
June 21, 2022
Everyone at this dealership is extremely Customer Focused they take great pride ensuring a positive customer experience.. Looking forward to my next service or new car delivery they take great pride ensuring a positive customer experience.. Looking forward to my next service or new car delivery More
by JAMES.J.SMITH
Employees Worked With
Erin & The other service desk Gal
June 19, 2022
Service advisors were very attentive when I described issues I was having. Leo try in touch via text. Was a positive experience dealing with getting my car serviced. All issues resolved with exception o issues I was having. Leo try in touch via text. Was a positive experience dealing with getting my car serviced. All issues resolved with exception of one that needs a part that is on back order. More
by HMARKOV
Employees Worked With
Gabriella Tano
June 16, 2022
Most recently had my 10k check up + PA state and emissions. Always easy to work with and trustworthy emissions. Always easy to work with and trustworthy More
by CK2017Legacy
Employees Worked With
June 14, 2022
Poor service communication, had to reach out multiple times to get updates, which were vague. Thought the car was being worked on, but it was just sitting most of the time. All while I was renting a car, times to get updates, which were vague. Thought the car was being worked on, but it was just sitting most of the time. All while I was renting a car, feels like they purposely took longer to take advantage of me also paying them for a rental. The cherry on top is the issue was not fixed and the repair they suggested was not needed. I was originally told it would be covered under warranty, but they changed their mind after the repair didn’t solve the issue. More
by asr5282
June 09, 2022
We were happy with the service,and the technician's video and explanation of problems. and explanation of problems. More
by DEBRA_PETERSEN
Employees Worked With
June 09, 2022
Great service department. Easy to deal with very efficient. I like the video they send you of your car from the mechanic to show you what is going on with your car. Easy to deal with very efficient. I like the video they send you of your car from the mechanic to show you what is going on with your car. More
by Kopshopper
June 09, 2022
Erin had everything ready to go. Stayed in communication throughout the process. Professional and quick service appt. Much appreciated. Stayed in communication throughout the process. Professional and quick service appt. Much appreciated. More
by DANJNEUMAN
Employees Worked With
Erin Trotter
