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North Shore Honda

Glen Head, NY

4.6
867 Reviews
EXPERIENCE THE DIFFERENCE at NORTH SHORE HONDA. We are family owned and operated for over 35 years and it shows. Our values and way of doing business haven't changed. We are and always have been about giving our customers something that those other big mega dealerships don't, a fair, honest and easy car buying experience. With a sincere and genuine desire to make our customers happy, no matter what it takes, from Sales to Service. Just read the reviews for yourself!
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611 Glen Cove Rd76-2290

Glen Head, NY

11545

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Showing 867 reviews

January 02, 2018

2017 Honda Civic Peter was friendly and informative. When it came to negotiating, he wasn’t pushy or aggressive. He gave me all the time and information I needed to ma More

by Dominic Regalbuto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Haas, Phill Harvey, Peter Aber
January 02, 2018

Very Satisfied Salesman was excellent. Addressed all our concerns no run around! Gave us everything we were looking for in a new automobile. Salesman was knowledgabl More

by Sue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Aber
January 02, 2018

Good experience, professional staff, easy to work with Peter was professional, informative, and easy to work with. This was my first new Honda and he made it a breeze. Overall a positive buying experienc More

by happy17honda_accord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phill Harvey, Peter Aber
December 31, 2017

Thank you North Shore Honda Thank you again for a great car leasing experience. Have never been disappointed. Now driving my fifth Pilot and this new one has been upgraded with More

by John L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Haas, Phill Harvey
December 27, 2017

Great Experience From Start to finish the entire process was thorough, professional and hassle free. Thanks to Sales Consultant Andrew Perry for his knowledge and pati More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Haas
November 30, 2017

5th and LAST Pilot from NS Honda...Management UNPROFESSIONAL To be clear this is my 5th Pilot leased from North Shore Honda and my LAST. I spoke directly with Sale Manager Phil Harvey for pricing. When discus More

by pilotdriver
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David Haber, Phill Harvey
Nov 30, 2017 -

North Shore Honda responded

lets be clear. ZERO down does not mean roll mv fees into the lease. it means no cap cost no taxes upfront. I tried to help by stating people don't roll in MV fees because they don't want to pay interest on it. I did not shout that. you rudely said I don't need comments from that guy. something to that effect. that was rude. funny how you neglect to say I gave you 184.00 off your COD when we did nothing wrong. your purchase order clearly stated the MV FEES upfront. I would have canceled the whole deal and returned your deposit had you not installed a trailer hitch. we did nothing wrong. we even offered to roll in the fees for you on delivery but you didn't want to pay for it. we did nothing wrong. im sorry you don't want to lease another car with us because we gave you a super deal and are the only dealer in the area to offer loaner cars.and BY the way just checked your last lease and you PAID YOUR MV FEES UPFRONT. YOU DID NOT ROLL THEM INTO THE LEASE.This was just a case of holding us up for money. not fair not right.and I still gave you a discount. DAVID HABER GM

Nov 30, 2017 -

pilotdriver responded

Let's be clear David, you were across the showroom and not part of the conversation when you did in fact loudly enter the conversation without getting out of your seat. I rightfully expressed my displeasure with your over the top intimidation. Why should " I feel lucky " your not the owner??? As a customer I was not informed on THIS transaction when I clearly stated to Phil that EVERYTHING be in the payments including the Honda installed hitch. Funny that the factory hitch was discussed rolling into payments yet hidden DMV fees were never discussed. You only slightly reduced the fee when you heard I would contact Honda with my displeasure...Too little too late....Terrible customer service..... with an arrogant GM

November 29, 2017

4th Car and Still Counting This was my 4th car leased at North Shore Honda all of which were from Henry. His infectious personality and willingness to go the extra mile to ensur More

by lowrider5
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Neil
November 29, 2017

Pleasant Experience! My wife and I spent roughly 3-4 weeks looking for cars and bounced back and forth between tons of options, ultimately North Shore, and Cindy are what More

by FuturzUp88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Campos
November 28, 2017

3rd car! Wonderful experience! This was the third car we purchased from North Shore Honda. Noel handled the transaction seamlessly and with great attention to all the details that m More

by Johnjohn1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cirami
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2017

Amazing hospitality I recently leased a brand new 2017 Honda Accord on Wednesday from North Shore Honda. I just have to say how amazed I was at the not only how well this More

by Navi0100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Campos
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