North Shore Honda

I value great customer service above anything else. I understand how difficult it can be to be cheerful, positive, and informative throughout the day no matter the disposition of the individual you are i understand how difficult it can be to be cheerful, positive, and informative throughout the day no matter the disposition of the individual you are interacting with. Jay epitomized all I value in a service representative. He was not simply trying to make a sale. He was attentive to my specific needs, was honest, and was direct at all times. Honda is fortunate to have this young man in its employ. More

When my lease was up on my Accord in March, I returned to North Shore Honda and it was like visiting old friends. The entire staff was extremely helpful and welcoming. BILL, JACK Walsh and EDDIE were my ma North Shore Honda and it was like visiting old friends. The entire staff was extremely helpful and welcoming. BILL, JACK Walsh and EDDIE were my main point of contact and they patiently worked with me while I weighed my options (Accord or CRV? lease? buy? color?!) I visited several times - and pestered them with numerous questions - before making my final decision to lease the CRV in Kona coffee. Each time I visited they provided excellent customer service and I highly recommend this dealership. Alas, 3 months after acquiring my new CRV, someone dented & scratched my door! GRRRR. I was very upset and I went to NS Honda to see what can be done. The Service Manager JaCK G. was super helpful, and both Bill & Jack assisted me as well. JaCK G. ensured that my dent was fixed and the paint was touched up and I was more than satisfied with the final outcome. The best part was that it cost me a fraction of what I thought it would!!! :) Seriously, this dealership is amazing in all departments - sales, service, finance and their customer service is A+++. More

All of the employees who serviced us were very knowledgeable, pleasant and helpful. We had a very nice experience particularly Jack, Stu, JP, and the maintenance man in the showroom. Thank you. knowledgeable, pleasant and helpful. We had a very nice experience particularly Jack, Stu, JP, and the maintenance man in the showroom. Thank you. We love our car. More

I bought a used Honda Civic Hybrid today. Henry Neil was the salesman. This is the 3rd Civic that we bought since 2005. We have always had Henry as our salesman, our choice. The car we bought today is a the salesman. This is the 3rd Civic that we bought since 2005. We have always had Henry as our salesman, our choice. The car we bought today is a 2009 civic hybrid, this car replaced my 2006 civic hybrid which i had for 7 1/2 years. I traded it in with 176,000 miles on it. The other car we bought was a 2009 civic s i that we bought for our son. We are very happy with the product and the dealer. They give us loaners for service. Henry is a really nice man. It is a pleasure to work with him. he is patient and explains every thing. i am planning to buy a accord- plug in in a few years. The dealership is honest, professional, and small enough that everybody knows me. More

Our experience at North Shore Honda was wonderful. Mike made it simple and painless. Came in on a Wednsday and picked up the car on Friday. We were in and out in less than 1hr. Thank you Mike!! made it simple and painless. Came in on a Wednsday and picked up the car on Friday. We were in and out in less than 1hr. Thank you Mike!! More

Absolute best dealership! Got our first car there because Hondas are reasonable and reliable. We have bought 6 cars there since. We are at the point where we could get something fancier, but they j because Hondas are reasonable and reliable. We have bought 6 cars there since. We are at the point where we could get something fancier, but they just make the experience so easy, I see no need to change. Best price, best service, best all around!!! More

I went to this dealership and to Henry exclusively. Based on past experience I knew that Henry would treat me with respect, caring and would go out of his way to make my dream of a new car a reality. As I ex on past experience I knew that Henry would treat me with respect, caring and would go out of his way to make my dream of a new car a reality. As I expected I was not disappointed. Henry is a wonderful person who cares about his customers and takes the time to work with them. I am now driving my dream car......Thanks Henry!!!! More

The entire staff including Bill, Dave, Jack, Harold and Ed are knowledgeable and friendly. I have been buying/leasing cars from this dealership since 1988. They always make you feel like you are part of th Ed are knowledgeable and friendly. I have been buying/leasing cars from this dealership since 1988. They always make you feel like you are part of the family. There is never any pressure. You can always feel comfortable just to sit down and discuss your needs and they will point you in the right direction. I always bring my cars there for the scheduled service where you know they will take care of you and get your car back to you as soon as possible. When I wait for service to be completed the sales people will stop by and chat for awhile. After you purchase/lease the car they still make you feel like you are part of the family. I have recommended this dealer to my friends and family and I have never been disappointed with how they were treated by the people at North Shore Honda. More

Sales people were friendly and knowledgeable. They answered all our questions. The price was fair compared to other dealers. We didn't feel pressured to buy extras. Overall this was a good car-buyi answered all our questions. The price was fair compared to other dealers. We didn't feel pressured to buy extras. Overall this was a good car-buying experience. More

Jay is knowledgable and very fun to work with. He doesn't play games and he is very passionate about what he does. I would recommend him to anyone looking to buy a Honda - he was great! doesn't play games and he is very passionate about what he does. I would recommend him to anyone looking to buy a Honda - he was great! More