Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,911 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership
View Awards

24222 Interstate 45 North

Spring , TX

77386

Directions

By Type

Showing 6,911 reviews

June 16, 2023

Erica was so wonderful! She answered all of my questions. She was knowledgeable and helpful throughout the entire process. I highly recommend her! More

by vf8957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Northside Lexus responded

We're so glad to hear that Erica provided you with excellent service, and we appreciate your recommendation! Thank you for choosing Northside Lexus. Have a great day!

June 15, 2023

My experience at Northside Lexus was pleasant. I worked with Anh Vu who was helpful and very easy to work with. I was introduced to this dealership by Alex Delgado, otherwise, I'm not sure I wou More

by happyMINIowner
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anh Vu
Report | Print
Jun 16, 2023 -

Northside Lexus responded

We're so glad to hear that you had a pleasant experience at Northside Lexus! Anh and Alex are both valued members of our team, and we'll be sure to pass along your kind words. Thank you for stopping by!

June 15, 2023

Everyone at the dealership was extremely nice and accommodating. Rex was very knowledgeable and took excellent care of us. He was able to explain the features of the vehicle and was able to walk us More

by afiolek1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Northside Lexus responded

Thank you so much for the kind words and five stars! We're delighted to hear that Rex provided excellent service and made sure you felt well taken care of. We appreciate your recommendation and hope you enjoy your new vehicle. Drive safely, and we look forward to serving you again in the future at Northside Lexus!

June 14, 2023

Great. Very professional and classy. No thanks. Too busy No thanks. Don't be pushy. That is annoying More

by sandikerth
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Needham Shotwell
Report | Print
Jun 14, 2023 -

Northside Lexus responded

Thank you for sharing your honest feedback with the team. We appreciate your review and would be happy to speak with you further at any point. Please don't hesitate to reach out if we can be of assistance.

June 14, 2023

Hard time to cancel the extra warranty that I already purchased. He tried to extend my payment from 75 months to 84 months terms and increased interest rates from 5.84% to 5.87%. More

by isophat5
Recommend Dealer
No
Report | Print
Jun 16, 2023 -

Northside Lexus responded

Thank you for taking the time to share your experience. We're sorry to hear that canceling your extended warranty was difficult. This is not the kind of experience we want our customers to have and we apologize if there was any miscommunication regarding payment terms or interest rates. Please feel free to give me a call so we can assist you with this issue as soon as possible. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

June 14, 2023

Like flying First Class on a Transcontinental Airline Flight. The coffee bar had excellent coffee. More

by Billmcclendon
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Tosh
Report | Print
Jun 14, 2023 -

Northside Lexus responded

Thank you for the review! We appreciate your confidence in the Northside Lexus team to get the job done and hope to see you back next time!

June 14, 2023

Attentive staff; knowledgeable salespeople; no pressure; overall pleasant experience Very nice facilities; conveniently located for me More

by doug.h.freeman
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
Report | Print
Jun 14, 2023 -

doug.h.freeman responded

Thanks

Jun 14, 2023 -

Northside Lexus responded

Thank you for the review, Doug! We are so glad to hear that you had a successful experience working with the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

June 14, 2023

Very professional and informative Jesse was very patient with me and helped me through the process but answering all my questions in a timely manner. I never felt pressured to make a decision. More

by Monica.Juarez21
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Busboom
Report | Print
Jun 14, 2023 -

Northside Lexus responded

Thank you for this 5-star review of Northside Lexus! We always strive to provide an informative and transparent car buying experience without any pressure so we're happy to hear that Jesse provided you with just that. Thank you for trusting us with your business - enjoy the ride!

June 14, 2023

Everyone was great . Everything they promised they delivered . Great great great great grest More

by joanncren@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Makrakis
Report | Print
Jun 14, 2023 -

Northside Lexus responded

Thank you for the review! We appreciate your business and hope to see you again at Northside Lexus!

June 14, 2023

My experience was wonderful! My husband and I had a very pleasant experience and everyone was very welcoming, especially Jared. We were not pressured into purchasing any particul More

by drguev17@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared States
Report | Print
Jun 14, 2023 -

Northside Lexus responded

We are so happy to learn that you and your husband had a delightful purchasing process at Northside Lexus! Thank you for your kind shoutout to Jared and the team, and we wish you many safe miles ahead!

1
...
171
172
173
...
692