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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,980 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,980 reviews

May 03, 2023

Jared was not only very nice, helpful, patient, and professional, but also knowledgeable with the vehicle I was interested. More

by jli1900@yahoo.Com
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared states
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May 03, 2023 -

jli1900@yahoo.Com responded

Thank Jared States. Jared was not only very nice, patient, and professional, but also helpful in providing the information I wanted in the vehicle I was interested.

May 03, 2023 -

Northside Lexus responded

Thank you for the review! We are so glad to hear that Jared delivered such a successful purchase experience. Drive safely, and we hope to see you back at Northside Lexus!

May 03, 2023

All good. They patched a chip on my windshield but the plastic finish part (idk what it's called) beside it is loose. Now I have to go back to fix it More

by sharu.sure@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mike Townsend
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May 03, 2023 -

Northside Lexus responded

I'm glad we could fix the chip on your windshield but am sorry to hear that your vehicle is in need of additional care. I'd like to step in to ensure that this is taken care of. If you are willing, please give me a call when you are available. Thank you, Rob Ochoa - Fixed Operations Director - 281-569-3481

May 02, 2023

Ashley was great. Very attentive and helpful. This was the best car buying experience I have had. Quick, easy, and no stress. Thank you. More

by lpdawg86
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Northside Lexus responded

Thank you for the review! We are so glad to hear that Ashley delivered such a successful purchase experience. Drive safely, and we hope to see you back again down the road!

May 02, 2023

Hector really solidified our experience as EXCEPTIONAL! First time customer - we will be back for any future service & purchases… Northside Lexus sets the bar higher than any other dealer we’ve used. Thank More

by MichaelC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Northside Lexus responded

Michael, we're so happy to hear that you had a successful first experience at Northside Lexus! We always strive to deliver friendly and top-notch service, and we will be sure to pass on the kind words to Hector. Drive safely, and we hope to see you back again down the road!

May 02, 2023

Great service. Helpful and attentive staff. Was the easiest car buying experience I have ever had. More

by CHRIS_AHANSEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Northside Lexus responded

Thank you for the review, Chris! We appreciate your business and hope to see you again at Northside Lexus. Safe travels!

May 02, 2023

Very nice Store and close to our home. Sales Representative, Larry Kidd was very nice, informative and knowledgeable of vehicle. We will certainly refer business to this facility. More

by MAPORTEGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Northside Lexus responded

We're so glad to hear that you had a great experience working with Larry and enjoyed your time at Northside Lexus! Thank you kindly for the recommendation – we truly appreciate it. We look forward to assisting you or anyone else you refer in the future!

May 02, 2023

Very prompt in answering phone . Worked hard to find the exact vehicle we were looking for. Very knowegible of inventory More

by Stanleynix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Northside Lexus responded

Thank you for reviewing us, Stanley! We are wishing you safe travels in your new vehicle and hope to see you back at Northside Lexus!

May 02, 2023

Michael Featherstone from Northside Lexus was great! Thanks your hardwork and dedication. I really appreciate the help finding my new vehicle More

by richardestephensoniii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Northside Lexus responded

We're thrilled our team member Michael was able to help you find the perfect vehicle! At Northside Lexus, we are dedicated to providing you with the best customer service possible. Thank you for choosing us and congratulations on your new ride!

May 01, 2023

They completely met my needs and were happy to make the changes I requested. Very satisfied. More

by bmason30
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
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May 01, 2023 -

Northside Lexus responded

Thank you for the review! We are so glad to hear that you had such a successful experience working with the Northside Lexus team. Safe travels, and we hope to see you back!

April 30, 2023

Very enjoyable and professional Great fast convenient trustworthy excellent clean friendly welcoming atmosphere communicative one of a kind More

by ao.ortega
Recommend Dealer
Yes
Employees Worked With
Christopher Sanchez
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May 01, 2023 -

Northside Lexus responded

We are thrilled to hear that you had a very enjoyable and professional experience at Northside Lexus! We take pride in being fast, convenient, and trustworthy, and we will be sure to pass along your appreciation to the team. Safe travels!

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