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Northside Lexus

Spring , TX

4.9
6,959 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,959 reviews

September 26, 2020

Juan made the process seamless and easy to follow. We ended up purchasing 2 cars within a weeks time. Impressed with the level of service beginning with Juan and ending with Brent in finance. More

by Mike malik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes, Brent Penn
Sep 28, 2020 -

Northside Lexus responded

Hi Mike - We love to hear that Juan and Brent delivered a five-star car-buying experience. Thank you so much for your business! All of us at Northside Lexus wish you safe driving in your new vehicles.

September 26, 2020

Beyond excellent service. Eddie went out of his way to make the process easy and efficient. Finance team was excellent and did not push hard on incremental products. More

by Joel.d.foote
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington, James Vu
Sep 28, 2020 -

Northside Lexus responded

Joel, thank you for sharing your feedback for Northside Lexus. We're glad to hear that Eddie took care of you during your visit. Enjoy your vehicle!

September 26, 2020

I love my Lexus car! Always reliable and Needham Shotwell was the best! I have owned 2 RX 350’s and a Mercedes. I decided to come back to Lexus and get me another one! My experience was great! More

by makiascott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2020 -

Northside Lexus responded

Thank you so much for being part of the Lexus family! It's great to hear that you had a positive experience working with Needham to get into your new vehicle. We hope that you are enjoying it.

September 26, 2020

Efficient, fair, quick. This was the easiest process I alphabets been through when buying a new car. I’m busy and I appreciate the ease of the transaction. More

by parkepatterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Northside Lexus responded

At Northside Lexus we strive to make the buying process straightforward and it's wonderful to hear that this was reflected in your experience. Thank you for trusting us with your business! We would love to see you again for your first oil change.

September 26, 2020

Very professional, knowledgeable and friendly staff. Modern, beautiful facility. Easy and smooth buying experience. Customer and service oriented dealership. Will recommend to friends and family. More

by SDCPEREZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Northside Lexus responded

Thank you for posting about your recent visit to Northside Lexus. We're thrilled to hear that you enjoyed the service and amenities at our location and we wish you safe travels!

September 25, 2020

2 weeks ago I bought a Lexus NX at Northside Lexus and it was the most actually an enjoyable experience. From the time we walked in to the moment we drove our new car off the lot. More

by LISALOWERY0620
Recommend Dealer
Yes
Employees Worked With
John Hovenden
Sep 25, 2020 -

Northside Lexus responded

Hi Lisa - We are so glad to see this feedback! Thank you for trusting us with your purchase. We wish you many safe and happy miles in your new vehicle. - Northside Lexus team

September 25, 2020

My wife and I walked in to Northside Lexus and we had never been there before. We have never even owned a Lexus before this purchase. It was no doubt the best car buying experience we have ever had, and More

by Ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce, Brent Penn
Sep 25, 2020 -

Northside Lexus responded

Hi Ronnie - Congratulations on your new vehicle! It is wonderful to hear that you had such an outstanding purchase experience at Northside Lexus. We appreciate you taking the time to review us and are wishing you safe travels in your new car! - The Northside Lexus team

Sep 25, 2020 -

Ronnie responded

Absolutely

September 24, 2020

Great place to by a new Lexus. Honest, no tricks, easy and simple. Very friendly!! Bobby was wonderful and very knowledgeable. Sorry can't remember the finance guy he was great, fast and efficient. This More

by kwest55
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Northside Lexus responded

Thank you for shopping with our Northside Lexus team and for sharing this feedback. We strive to provide guests with a seamless and enjoyable experience and I am glad to hear that Bobby hit the mark. On behalf of all of us, we wish you safe travels in your new vehicle!

September 24, 2020

Mr. Needham Shotwell is the most outstanding salesperson I have ever dealt with, he is very knowledgeable and really cares for the customer. My husband and I returned our lease vehicle at another dealership More

by LILREREOF06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : you lady at front desk , James Vu
Sep 24, 2020 -

Northside Lexus responded

Thank you for the 5-star review! We are so glad Needham provided the outstanding service we strive for here at Northside Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new vehicle!

September 23, 2020

Chase- Our salesman was outstanding. He had everything he could have ready for us when we arrived at the dealership. Finance went smooth, no high pressure. We bought products we wanted and were in and out in More

by wandee0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Fisher, James Vu
Sep 23, 2020 -

Northside Lexus responded

There is nothing we love more than hearing our customers are happy! Thank you for sharing and congratulations on your new vehicle. We appreciate your business and hope to earn it again down the road! - The Northside Lexus team

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