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Northside Lexus

Spring , TX

4.9
6,911 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,911 reviews

March 22, 2019

Happy customer I previously leased and was fully prepared to turn in my lease, however the finance department was able to work out a deal I could not refuse. I told More

by PMLBURRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Mar 26, 2019 -

Northside Lexus responded

We are absolutely thrilled that our entire team did such a fantastic job taking care of you! Our daily goal is to give each and every customer this same experience. Thank you so much for your review!

March 21, 2019

Everyone was curteous. A very pleasant buying experience! This was the most pleasant car buying experience I've ever had. Everyone was pleasant and I felt no pressure whatsoever! I would definitely return t More

by CAROL.A.ZIEGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fuentes
Mar 21, 2019 -

Northside Lexus responded

We are so glad that Juan had the opportunity to assist you in your new car purchase, he is wonderful! Juan and the rest of our team greatly look forward to continue serving you!

March 21, 2019

AWESOME DEALERSHIP, "Great place to Purchase" Had a great experience, I am an existing customer of Northside Lexus, and there is no other Dealership like Northside Lexus, I enjoyed the friendlines More

by alcon930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Mar 21, 2019 -

Northside Lexus responded

We are absolutely thrilled that our entire team did such a fantastic job taking care of you! Our daily goal is to give each and every customer this same experience. Thank you so much for your review!

March 21, 2019

Great experience My sales person was Rex, he was very professional, polite and extremely knowledgeable of his work. He made our business at Northside Lexus a smooth an More

by VALNANI06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Northside Lexus responded

Hi there, Rex is a joy to work with, I am so thrilled that he was able to get you into a vehicle you love! Car-buying should be a smooth, stress-free experience, and I am so glad that we could provide that for you! Thank you for your review.

March 21, 2019

New car purchase Personnel were very patient as we were shopping for a new Lexus and the decision was between three models. The first communication was through email More

by JCf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley, James Vu
Mar 21, 2019 -

Northside Lexus responded

We are so pleased that Joseph and James were able to give you a top-notch car-buying experience! They are wonderful members of our team, I am happy that they were able to show off their awesome customer service skills. Thank you for sharing your experience!

March 21, 2019

Great Purchase Experience We were looking at the new Lexus UX 200 crossover. Our sales consultant, Nick Makrakis, was very patient with us. Did not pressure us to purchase si More

by TXJBOY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Cobb was very patient teaching how to engage the car's features., James Vu
Mar 26, 2019 -

Northside Lexus responded

We are so pleased that Nick, James and Brian were able to give you a top-notch car-buying experience! They are wonderful members of our team, I am happy that they were able to show off their awesome customer service skills. Thank you for sharing your experience!

March 21, 2019

Helpful My salesmen did not pressure me & was very helpful & professional. I would definitely recommend Northside Lexus. This is my second time with them. Tha More

by CMIRA910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz, Michael Van Cleave, Hamilton Dawes
Mar 26, 2019 -

Northside Lexus responded

Hi there, We have to agree that Michael is wonderful, and always provides excellent service! We are so glad that we could leave you with a great impression. Thank you for sharing your experience!

March 20, 2019

Ultimate dealer experience Northside Lexus was very professional and helpful. The sales staff were very polite and worked with our needs and timeline. After purchase, they sched More

by SherryMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Cobb, Hamilton Dawes
Mar 21, 2019 -

Northside Lexus responded

We are so pleased that Donnie, Hamilton and Brian were able to give you a top-notch car-buying experience! They are wonderful members of our team, I am happy that they were able to show off their awesome customer service skills. Thank you for sharing your experience!

March 20, 2019

In and out Mr Eddie Washington took care of us, he was straight to the point, he values his time and customers time, we were in and out real quick, Great and fr More

by Haha1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington
Mar 21, 2019 -

Northside Lexus responded

We are so pleased that Eddie was able to get you in to the perfect vehicle, and provided great customer service! Congratulations on your new vehicle, and thank you for your review.

March 19, 2019

Pre own purchase I was able to make a purchase on a pre own car. The saleman and staff was extremely friendly. I would recommend a family or friend to your dealershi More

by tomcat770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sale manger in pre own and tech support staff and financial dept, Eddie Washington
Mar 20, 2019 -

Northside Lexus responded

Hi there, We are so pleased that our team took such great care of you, and got you into a vehicle you love! Congratulations on your new vehicle!

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