Back

Northside Lexus

Spring , TX

4.9
7,618 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

24222 Interstate 45 North

Spring , TX

77386

Directions

By Type

Showing 7,618 reviews

December 01, 2018

Great Sales,Great service,They look out for there customers This is third time I have purchased a vehicle, During negotiations, they are friendly. And always listen to what the client is asking.But their servi More

by LOUISEEARHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen in service., Ava Pierce, Randy Covert
Jan 03, 2019 -

Northside Lexus responded

Hi there Louise! Firstly, we'd love to thank you for being a repeat client of the Northside Lexus family! We are so ecstatic to hear that once again our team was able to provide you with the exceptional customer service we pride ourselves on. We certainly do our best to make sure our guests leave happy and satisfied, so we appreciate you for taking the time to share your experience with us!

December 01, 2018

Friendly and will work with you Hector was great to work with. He was friendly and made sure I got what I was looking for. The car is lovely and excited to own a lexus. Everyone was More

by PENNINGTON.EMMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus in finance
Jan 03, 2019 -

Northside Lexus responded

Hello Emma! We are so pleased to hear that Hector and the rest of our staff was able to have the opportunity to provide you with such exceptional customer service! He certainly is a fantastic part of our team and we are thrilled to see he left such a great impression on you. Glad to read you are loving your vehicle and welcome to the Northside Lexus family!

December 01, 2018

Satisfaction Guaranteed I'm always nervous when it comes to huge financial decisions. Eddie Washington was very patient, knowledgeable and very easy to talk to. I love my veh More

by Satified Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington
Jan 03, 2019 -

Northside Lexus responded

Hello there! We are absolutely elated to hear that Eddie left such an incredible impression on you! We find him to be an excellent part of the team as well and we are glad he provided you with the exceptional customer service we pride ourselves on. We appreciate you for sharing your experience with us!

December 01, 2018

Bought CPO Lexus IS John took great care of us, was incredibly knowledgeable of the various vehicles we looked at, and conscientious of our time. Our experience was premi More

by mthompson15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hankins
Jan 03, 2019 -

Northside Lexus responded

Hi there! We are so pleased to hear your experience here with us was a great one! We certainly find John to be an exceptional part of the team and we are so glad he was given the opportunity to provide you with such incredible customer service. Thank you so much for taking the time to share your review with us, we truly appreciate it!

December 01, 2018

Excellent staff and service We returned to Northside Lexus because we had previously bought a car from them and have had marvelous service. As before, the salesman, Michael Van More

by Sue P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz, Delivery Specialist, Caleb Vario, Finance Manager, Michael Van Cleave
Jan 02, 2019 -

Northside Lexus responded

Hello Sue! Firstly, we'd love to take the time to thank you for being a repeat member of the Northside Lexus family! We are so thrilled Michael was able to provide you with the exceptional customer service as previously experienced, we certainly find him and the rest of our staff to be a fantastic part of the team! Thank you so much for writing such a detailed review, we appreciate it!

December 01, 2018

Great Experience Alex was a great sales person. He was very patient and let me look through everything closely I really appreciate to his professionalism. The finance More

by Will P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Delgado
Jan 02, 2019 -

Northside Lexus responded

Hi Will! We are absolutely thrilled that Alex was able to provide you with such excellent customer service and give you the experience we pride ourselves on! It is our mission to make sure each guest leaves happy & satisfied, so we appreciate you for taking the time to share your review!

December 01, 2018

Excellent service, yet again! We had such an amazing experience purchasing one vehicle, we came back to get another! Walked in after work on a Friday and didn’t even have to wait More

by Amy L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Northside Lexus responded

Hello Amy! Firstly, we would love to thank you for being a repeat guest with the Northside Lexus family! We are so pleased to hear you had such a great experience and are so glad you enjoyed your time here. It is certainly our goal to make sure the car buying process is as smooth and stress free as possible! Thank you for writing such a fantastic review!

December 01, 2018

Great customer service I would like to thank Randy Covert for outstanding customer service. He makes a sincere effort to truly understand the customer's real (sometimes une More

by RAJIVK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamilton, Randy Covert
Jan 02, 2019 -

Northside Lexus responded

Hi there! We are so thrilled to hear Randy was able to provide you with such exceptional customer service! We certainly strive to make the experience here a pleasurable one and we appreciate you for taking the time to write such a great review!

December 01, 2018

Excellent service; friendly employees Eric in sales took very good care of us. He was GREAT. Friendly. Knows what he is doing. The finance manager, Brent Penn, was also Great. He an More

by JSDAVIS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Penn, Eric Allen, David Ortiz
Jan 02, 2019 -

Northside Lexus responded

Hello there! We are so pleased to hear you had such a great experience with us here! Eric surely is a great part of our team and we love seeing he and the rest of our staff were able to provide you with such exceptional customer service. We certainly strive to make sure our guests leave happy & satisfied! Thank you for taking the time to write such a great review & we appreciate you for being a member of the Northside Lexus Family!

November 30, 2018

Excellent service Very professional in all aspects and with everyone with whom I encountered while making selection, finance and delivery. The assistance from the techn More

by BRASHIER1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Allen, Alex Delgado, David Ortiz
Jan 02, 2019 -

Northside Lexus responded

Hello! We are absolutely thrilled to hear your experience here with us from start to finish was a satisfying one! Our team at Northside Lexus certainly does their best to make sure our guests leave happy, so we appreciate you for taking the time to share your review with us!

...
665
...