
Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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New Ram Truck The best new vehicle buying experience I have ever had. I really did not make it easy on the sales staff at Northwest, I arrived when they opened th The best new vehicle buying experience I have ever had. I really did not make it easy on the sales staff at Northwest, I arrived when they opened the doors on a Saturday morning and I left just before they closed. I questioned every single line item, every add on, every thing I could think of before I would agree on a price. They were very patient and explained everything to my satisfaction. There were no surprises, no hidden costs everything was very up front which is not the norm when dealing with a car dealer. Thanks to all the people I spoke with at Northwest and thanks to the people at Ram for building what I believe is the greatest truck ever. More
Awesome Experience The experience I had with northwest was top notch and professional. I found the Jeep online and contacted them immediately. I received a very prompt r The experience I had with northwest was top notch and professional. I found the Jeep online and contacted them immediately. I received a very prompt response and set up an appt for a test drive. The sale associate that I had the pleasure to deal with was named John Diaz. He was very knowledgeable about the vehicle, its features and the warranties. Mr. Diaz was very professional and prompt with the entire process. He guided me through the paper work aspect as well making sure I got the best price for the vehicle. I would recommend this dealership and can not see my self going anywhere else for another vehicle. I also would like to praise Steve, who I believe is the sales manager, who also work very hard to ensure the dealership received our business, but more importantly that my family was happy. Overall excellent, very transparent experience. More
Excellent customer service! William Hogarth helped my family find the car we were looking for. He expertly and patiently showed us multiple options with our very active three yea William Hogarth helped my family find the car we were looking for. He expertly and patiently showed us multiple options with our very active three year old. His expertise was very helpful. He always got back to us promptly and answered all of our many questions. William really tried to get us the best deal. We look forward to working with him again next time we are in the market for a vehicle. More

2020 Gladiator It was a great experience. This is my 3rd purchase at Northwest Hills. And the second time I ordered from the factory. The first was a 2006 Wrangler It was a great experience. This is my 3rd purchase at Northwest Hills. And the second time I ordered from the factory. The first was a 2006 Wrangler. But the 2020 process was even mote fun. I’m pretty sure Matt was as excited about my new Gladiator as I was. He kept me updated every step. Matt knows Jeeps and Gladiators in particular. If you’re thinking of buying a Gladiator, don’t waste any mire time. Just call Matt Dehler at Northwest. More
Great experience! Matt really made us feel at ease and didn’t pressure us. He was informative, thorough, and professional. I was also impressed that Matt took the tim Matt really made us feel at ease and didn’t pressure us. He was informative, thorough, and professional. I was also impressed that Matt took the time to follow up with me the following day to ensure that I was happy with the car and to ask if I had any questions. We are very happy with our purchase and our experience. More
New car Great dealership! I was super nervous walking in but Matt was super nice and super helpful. He took his time and helped me look at a few types of jee Great dealership! I was super nervous walking in but Matt was super nice and super helpful. He took his time and helped me look at a few types of jeeps! He actually convinced me to look at the one car I was convinced I didn’t want & surprise.. that’s what I brought home. So glad I picked this dealership for my new car! Everyone was super friendly! The experience & process was super easy and also super fast.So happy!!! More
Awesome staff I was welcomed immediately upon entering Sullivan’s dealership ,, William took his time and even with my credit not being so great was able to get me I was welcomed immediately upon entering Sullivan’s dealership ,, William took his time and even with my credit not being so great was able to get me into a brand new Jeep Cherokee ,,his professionalism was awesome ,, the whole staff was very kind and accommodating ,, I was even able to pick up my new Jeep the same day !! Thank you William! And thank you Sullivan’s! More

Excellent follow up!!!! So excited to finally get the truck I waited for. Matt was the only salesman to follow up and let me know it came out. Not only did he do a great job So excited to finally get the truck I waited for. Matt was the only salesman to follow up and let me know it came out. Not only did he do a great job but he listened to me as I went back and forth on colors a thousand times and was patient excited and thorough. I highly recommend him and the sales team at NW Hills! More
Matt was fantastic Matt was extremely helpful, and also provided a low stress and relaxed environment. I had always wanted a Jeep, but didn’t know specifics about the d Matt was extremely helpful, and also provided a low stress and relaxed environment. I had always wanted a Jeep, but didn’t know specifics about the different Wranglers. He took the time to explain everything. I never felt pressured into anything, and it allowed me time to decide what was best for me. I typically hate the car buying process because of how “in your face” sales reps can be. Matt was the opposite, and his calm approach made this a very easy decision. Couldn’t be happier! More
Customer care was outstanding My overall experience was outstanding from sales to finance to service. John and the team of Jeep experts were right on target. Thank you for my fir My overall experience was outstanding from sales to finance to service. John and the team of Jeep experts were right on target. Thank you for my first ever perfect car purchase. More