Northwest Hills Chrysler Jeep Dodge Ram

No surprises very honest! My sales person was professional and very knowledgeable I was not pressured to purchase and all options for financing were clearly outlined. When My sales person was professional and very knowledgeable I was not pressured to purchase and all options for financing were clearly outlined. When it came time to close the deal, no surprises...everything was just as it was promised. Great experience! More

Good Fealership Good experience. Great dealership!i will recommend this place to my friends and family. Employees are helpful and friendly and not too pushy. This i Good experience. Great dealership!i will recommend this place to my friends and family. Employees are helpful and friendly and not too pushy. This is our second purchase or lease at Northwest Hills. More

Internet jeep shopping Went to dealer on Sunday to look at used jeeps, then got on line to check info on those that we had interest in.the dealer website had, send a questio Went to dealer on Sunday to look at used jeeps, then got on line to check info on those that we had interest in.the dealer website had, send a question so I did and to my surprise Christina answered.I made an appointment for Monday and Christina who is a tech person had Bill Reudgen help us.I had asked to see a new jeep and sent the stock number of that vehicle,again surprise,the jeep was cleaned and ready to go.Bill was easygoing,helpful and fun to deal with,he knows his jeeps and Saturday we went home with a new jeep Cherokee Latitude.Last note, hate the stop start feature that is a must for all dealers but love Bill Reudgen ,good person to do business with. More

Jeep lease We were very surprised on our visit to Northwest Hills. The salesman could not have been better. He wasn't pushy, listened, and did his best to meet w We were very surprised on our visit to Northwest Hills. The salesman could not have been better. He wasn't pushy, listened, and did his best to meet what we were looking for. We did not have to go through the dreaded back and forth dickering to arrive at a final price for our vehicle. You could tell they wanted our business and did what they could to make a deal. The vehicle was ready with no hassles when they said it would be. We would go back there again. More

It was a great experience and very easy. Everyone is so nice Everyone was so nice and friendly. It was the best experience! I went to the dealership on Monday and had a new car Friday afternoon. Everyone was so nice and friendly. It was the best experience! I went to the dealership on Monday and had a new car Friday afternoon. More

Felt like home. My Fiancé and I walked into this Jeep dealership because we were fed up with the two Hyundai dealerships nearest to us. They were shady, full of rhet My Fiancé and I walked into this Jeep dealership because we were fed up with the two Hyundai dealerships nearest to us. They were shady, full of rhetoric without facts and figures. They kept giving us the run around. Both dealerships could not itemize or display the savings to us that we were benefiting. They kept giving us "magic" numbers and pressuring us that the sales event is almost over and we should act right away. Never for one moment did we believe the salesmen from those dealerships thought we were human beings with intelligence. That being said... I own a Jeep Cherokee already. I love the vehicle and have never looked back. We walked into this dealership not sure which Cherokee we were going to look at and possibly buy. We patiently waited in the showroom, because it was busy and that's a great sign to us because the other dealerships didn't have was customer foot traffic. We checked out the Grand Cherokee and well we already know what the Cherokee looks like because I own a 2015. After a short time, we met Bill Reudgen. Bill is experienced, calm, patient, approachable, and most importantly friendly. He not only took the time to discuss the features and benefits of both vehicles, but he had the facts and figures we were looking for. No magic numbers being pulled out of a hat here. Bill was not pushy at all which we loved. He took special care to pay extra attention to my pregnant Fiancé. We have an expanding family and we were leaning toward the Grand Cherokee. We took it for a test drive and I let my Fiancé do all the driving because it was going to be hers and I wanted her to feel comfortable in it. Bill was very informative and patient to explain all the features that I have been accustomed to but she was not. In the end she fell in love with the vehicle. We made our purchase and Bill was kind enough to mention the the different varieties they currently have or on the way. She chose the Black GC over the white one. Bill had us fill out some paperwork left a deposit and he told us we could pick the vehicle up in 2 days. Which was fast to us. When we did pick up the car on that Tuesday evening. We walked in and finalized the paperwork. Afterwards, Bill took the time after closing mind you, to get in our car and set up bluetooth pairing, uconnect activation, navigation etc. He explained the features and questions that we had before departing. I have rarely seen such dedication in sales people and we felt special being treated this way. We will always buy Jeep from now on and only from this dealership. Thank you Bill! More

My experience was at Northwest Hills was wonderful My experience at Northwest Hills in Torrington was absolutely amazing. Right as I walked in the staff welcomed me with open arms and made me feel extr My experience at Northwest Hills in Torrington was absolutely amazing. Right as I walked in the staff welcomed me with open arms and made me feel extremely comfortable. They knew exactly what I was looking for and gave me helpful advice as to what is in my best interest. They are a wonderful group of people and I recommend everyone to go there! I am beyond grateful for what they did for me. More

Jeep Purchase Great experience, Zach was great. He worked hard to find the Jeep I was looking for. Very Happy, great attention to customer service. I would highly r Great experience, Zach was great. He worked hard to find the Jeep I was looking for. Very Happy, great attention to customer service. I would highly recommend Zach and this dealership. More

Awesome Bill was great and patient with me. I was so high strung getting my first car that my anxiety was at an all time high. Everybody on the team was aweso Bill was great and patient with me. I was so high strung getting my first car that my anxiety was at an all time high. Everybody on the team was awesome and accommodating with me under my unusual circumstance. I already recommended them to my mother who will be needing a new car in a few weeks. Thanks guys ! :) More

Amazing I just bought a 2014 Jeep Grand Cherokee at Northwest Hills this week and I could not be happier with the experience. Bill was more than accommodatin I just bought a 2014 Jeep Grand Cherokee at Northwest Hills this week and I could not be happier with the experience. Bill was more than accommodating, and was extremely knowledgeable about the Jeep. We took it for a test drive, he explained all of the amazing features and really made the process as smooth as possible. I could not have asked for an easier, smoother and better experience buying a car. These guys were simply amazing. More