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Novak Motors NJ
Lebanon, NJ
596 Reviews
Visit Novak Motors NJ for the most customer-friendly car buying experience you will ever encounter. Our Inventory consists of ONE OWNER/OFF LEASE/LOW MILEAGE/CLEAN CARFAX SEDANS, SUV'S AND TRUCKS priced BELOW MARKET. Ask about our LIFETIME POWERTRAIN WARRANTY and 7-DAY EXCHANGE PROGRAM! Our lot is home to pristine Jeep, Chrysler, Dodge, Ram, Audi, Acura, Honda, Toyota, Subaru, Ford and more! We welcome you in before you visit anywhere else to get you in the best vehicle at the best price. At Novak Motors, we make car buying SIMPLE, STRAIGHTFORWARD, AND ENJOYABLE. We hope to see you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 596 reviews
March 14, 2020
Outstanding customer service. Dominic Nicoletti puts customers first and is an absolute pleasure do work with. Because of Dominic, this is my go to place for servicing my vehicle. Every automotive servi customers first and is an absolute pleasure do work with. Because of Dominic, this is my go to place for servicing my vehicle. Every automotive service department should have a person like him. The world would be a better place! More
by Mondoch
Employees Worked With
Service: Dominic Nicoletti
Helpful March 06, 2020
Excellent experience! Joel was great. Easy to deal with and willing to make a deal to keep things moving. The lifetime power train warranty is a huge plus as is 2 years free oil changes. Highly recommend and willing to make a deal to keep things moving. The lifetime power train warranty is a huge plus as is 2 years free oil changes. Highly recommend Novak motors! More
by Z123
March 05, 2020
Great Dealership, Great People, Great Experience! I had been searching online for my vehicle (2017 Dodge Durango R/T) for a few weeks and could not find one with the options I wanted in Pennsylvania. I had been searching online for my vehicle (2017 Dodge Durango R/T) for a few weeks and could not find one with the options I wanted in Pennsylvania. I expanded my search and found exactly what I was looking for at Novak Motors. Ralph Gallina was the salesman who responded to my web inquiry and immediately built a repoir with me as we bantered about being Italian and "paisanos." He explained that the company takes in vehicles coming out of lease and only keeps the best of the best for resale and sends the rest to auction. He wasn't lying. You won't find a "bad" vehicle anywhere on the property. Everyone was an absolute pleasure to deal with, including Jeff in Finance, Howard in managment, and especially the service manager, Kevin Borden. My vehicle had a couple of warranty issues that had been taken care of prior to me purchasing it, and there were two additional issues that I found after picking the vehicle up and driving it for a week that they had corrected for me - no questions asked. The fact that I had to drive 100 miles from Harrisburg, PA wasn't an issue either. They gave me a loaner for a week while my vehicle was being serviced and had it ready for me when promised a week later. Kevin himself took a few moments to vacuum out the vehicle before allowing me to leave, and apologized that it wasn't up to my (or his) standards as far as expected cleanliness (coming out of a dealership). He even promised me a full detail on the vehicle in the Spring which he would coordinate with me for a Saturday when I could also take advantage of one of the 4 free oil changes offered with a vehicle purchase. I will definitely buy from Novak Motors again, and I will recommend friends and family to do the same. More
by ssantelli
March 05, 2020
Great place. Lots of vehicles. Salesman joel was great. sales manager howard great also. Service advisor Kevin took care of any issues I had. I'd buy there again. sales manager howard great also. Service advisor Kevin took care of any issues I had. I'd buy there again. More
by jimvin1215
March 04, 2020
Great people, great place to buy a car! Don was an excellent person to work with and I felt like I was in great hands! excellent person to work with and I felt like I was in great hands! More
by Shane
Employees Worked With
March 04, 2020
2017 Jeep Wrangler Unlimited We just purchased our new to us 2017 Jeep Wrangler Unlimited from Novak Motors. Right from the start, communications was excellent. Eddie(our sales re We just purchased our new to us 2017 Jeep Wrangler Unlimited from Novak Motors. Right from the start, communications was excellent. Eddie(our sales rep) answered all our emails promptly. When I arrived to pick up the vehicle, I was greeted by Howard Kletter. He showed me the vehicle and answered any additional questions. All the paperwork was ready to sign. eddie when over the features of the jeep and we were out the door in 40 minutes. Great dealership with very qualified staff! More
by paulengle110
Employees Worked With
Howard Kletter, Eddie Bellotti
March 04, 2020
Great customer experience! Had a great experience in purchasing my 2017 Jeep Wrangler Unlimited Willys edition. The vehicle was low mileage, one owner and very clean. Eddie an Had a great experience in purchasing my 2017 Jeep Wrangler Unlimited Willys edition. The vehicle was low mileage, one owner and very clean. Eddie and Howard were great to work with and no sales pressure what so ever. The Novak facility was immaculate! Thank you, BG More
by BG
Employees Worked With
Howard Kletter, Eddie Bellotti
March 02, 2020
I LOVE my 2017 Jeep Grand Cherokee! Literally the SUV is brand new! Huge thank you to Ralph, Howard & Jeff! You guys are the best! I did not feel pressured at all and everything was fair. My vehicle comes w brand new! Huge thank you to Ralph, Howard & Jeff! You guys are the best! I did not feel pressured at all and everything was fair. My vehicle comes with full coverage on transmission for LIFE and free oil changes/tire rotations for 2 years! Everyone was also patient with all my questions/concerns. Thank you you so much for educating me and making car buying a positive experience. They made me feel like family! I cannot wait to go back and purchase my next vehicle! More
by behealthypersonaltrainer
Employees Worked With
Jeff (AMAZING), Howard Kletter, Ralph Gallina
February 28, 2020
Great experience This was my second e xperience with Novak and as with the first I was treated professionally and effiecentlyJoel Jeff and Howard were a pleasure to d This was my second e xperience with Novak and as with the first I was treated professionally and effiecentlyJoel Jeff and Howard were a pleasure to deal with. More
by pmwalsh23
February 23, 2020
Don and the team were awesome. My 2016 Jeep Wrangler looked new. Not pushy on the negation, very straight forward and easy to deal with. Don even delivered it to my doorstep. Highly recommended. looked new. Not pushy on the negation, very straight forward and easy to deal with. Don even delivered it to my doorstep. Highly recommended. More
by alazerus34
Employees Worked With
