O. C. Welch Ford

Purchase a 2018 Ford Escape SEL Great experience with Dan at OC Welch on the purchase of a new 2018 Ford Experience. Dan verify knowledgeable on the operation and options on the Esc Great experience with Dan at OC Welch on the purchase of a new 2018 Ford Experience. Dan verify knowledgeable on the operation and options on the Escape and walked me through it all. Definitely would buy another vehicle from them. More

I love my service writer Although Ford dropped the ball with the transmission, again, I do have the privilege of finally working with someone who really cares about me and lis Although Ford dropped the ball with the transmission, again, I do have the privilege of finally working with someone who really cares about me and listens to what I have to say. Karl is the best service writer!! More

Quick and easy We had an occasion to visit the dealership while in town and David took real good care of us while in the dealership talking about their used vehicles We had an occasion to visit the dealership while in town and David took real good care of us while in the dealership talking about their used vehicles to buy. When we’re ready we’ll be back More

Great experience, quick Ken Foss was my salesman and was excellent to work with, Very knowledgeable about the truck and worked hard for me. He was very attentive to my desire Ken Foss was my salesman and was excellent to work with, Very knowledgeable about the truck and worked hard for me. He was very attentive to my desires in the used truck. Would recommend him to anyone looking to buy a vehicle at OC Welch Ford More

Supper Experience I had used OC Welch only for service for the last 8.5 years and had no expectations about the sales end. I ask my favorite service writer Cindy for a I had used OC Welch only for service for the last 8.5 years and had no expectations about the sales end. I ask my favorite service writer Cindy for a sales recommendation and she without hesitation said Endy and provided me his card. The receptionist contacted Endy and he arrived within 10 minutes from a demo drive. This was on a Thursday. He greeted my wife and me warmly and proceeded to listen to our needs and then spent the time necessary to show us and allow us to drive examples of our described card. Endy spent quite a deal of time with us and although we were not 100% committed, he arranged for us to take the vehicle overnight. I met Endy the following morning and we began the dance of paperwork. Although a great deal of papers were needed both for him to start and for the finance mgr to finish, all went very smoothly. Both the president and vice-president of the company introduced themselves to me and made sure all was going well with us. The finance mgr has a tough job but he made all explanations clear. Meanwhile Endy saw to it the car was prepped. Endy then ensured that in addition to words he provided the previous evening, that he explained remaining features to us, going so far as to connect our technology.. All in all, what I had dreaded and expected to be an ugly process, we were pleasantly surprise and very happy with the overall experience. More

New Explorer Purchase It's always so easy and a pleasure when purchasing a vehicle here. The people here want to help you find what you want. Been purchasing cars from O. It's always so easy and a pleasure when purchasing a vehicle here. The people here want to help you find what you want. Been purchasing cars from O.C. since 2003 and will continue. More

Excellent Experience and Service Bought my Ford-F250 from here and everyone involved in my transaction was courteous and professional. Went back for my first service recently and fel Bought my Ford-F250 from here and everyone involved in my transaction was courteous and professional. Went back for my first service recently and felt the exact same way about their service department! Great job all! More

Honest IS the best policy! I am a transplant from the north and I have had some horrible experiences with dealerships in the past making a dental extraction more pleasant than p I am a transplant from the north and I have had some horrible experiences with dealerships in the past making a dental extraction more pleasant than purchasing a vehicle. We couldn't have been more pleased with our experience at O C Welch. Not only were they courteous, pleasant and knowledgeable but they were honest! Really! Honesty alone would give them 10 stars in my book. We had our truck built to our specifications and everything went exactly as promised. We had a super experience with John Willoughby our sales rep. He made the process so easy and fun (he has the best sense of humor). He is a great asset to O C Welch and I will highly recommend him. More