O'Meara Ford | Page 42

Was very pleasant and went out of the way to be very helpful thank you helpful thank you More

Well in the past I have had several really terrible experiences with O'Meara Ford when purchasing a new car but that being said the recall for my vehicle was completed very quickly and I couldn't have experiences with O'Meara Ford when purchasing a new car but that being said the recall for my vehicle was completed very quickly and I couldn't have been any happier. I believe that I was in and out in as little as 30 to 40 minutes. I was truly impressed. Thank you. More

Deceptive business practice- They sent out a mailer saying they wanted and needed to buy used trucks- said my 2016 Ford f150 was worth 28500 to them. I called and set up an appointment to come in- dro saying they wanted and needed to buy used trucks- said my 2016 Ford f150 was worth 28500 to them. I called and set up an appointment to come in- drove across town and when I came in they said, "oh, we have had a problem with the mailers going out with wrong figures and we don't know our mileage- we will offer 19500 for your truck." Really? $9,000 less? My truck has no damage, never in a accident, and mileage is average. I believe they DELIBERATELY sent out the mailers trying to get desperate people in and hoping to buy trucks for far lower figures. If they had a problem with the mailers, they should have said that up front- AND verified the mileage before I waste gas and 2 hours of my time- Just say on the call that the figures were wrong and give me an accurate range based on seeing the truck. I would NEVER do business with O'Meara now. More

Mike was great , came 2 the house 2 take care off a recall on my airbags. He called ahead. He had the problem fixed in minutes. Thank u Mike w Ford recall on my airbags. He called ahead. He had the problem fixed in minutes. Thank u Mike w Ford More

My first choice for bringing my Ford vehicles. In and out quickly done in a timely manner. In and out quickly done in a timely manner. More

They had my car longer then i was told, but happy with the work done. the work done. More

I was met with an enthusiastic service person Dan. Unfortunately, it was not a quick fix as Dan was hoping. I did everything he did, via the user manual and YouTube. I believed that this was the right Unfortunately, it was not a quick fix as Dan was hoping. I did everything he did, via the user manual and YouTube. I believed that this was the right place to get it fixed, with his enthusiasm. The vehicle would not go into program mode for new remote fobs. He said that the vehicle would have to be checked in for less than a week. I brought my vehicle in on Sunday night. Never got a call that my car was secured. I called them on Tuesday, and was transferred to a voice mail for Dan. He called me back and said they did not get into it yet, it would probably be that evening, or the next day. Great. Wednesday comes and goes, due to snow. I let Thursday be the Wednesday. Called on Friday and left two voicemails for Dan, no one else wanted to give the information. Finally I got a call back about 5 pm, they still have not looked at it. I was a little frustrated. He said he would call me up on Monday morning with an update. I told him it was President's Day, are you sure thy will be in. He said, If I have to be here, they do too. Now I am uncomfortable. Monday, I call at 3 and leave yet another voicemail because he is not at his desk again. Finally at 5:30, I get a call from Dan. They still have not looked at it. I told him I was on my way to pick up my vehicle. Got there at 5:45, and walk in, a gal welcomed me, and I said I was here to pick up my vehicle. She said, I will call for it to be brought around, and I would have to wait for Dan, which he was not at his desk. Well, Dan actually brought my vehicle around, dropped the key in my hand, said there you go and walked into the building. No apology, no remorse, no customer service. I attempted to submit a "contact us" form, and it just spins and does not submit. So yeah, if you have a complaint.... We don't care, is my feeling with the company. If you go to their FaceBook page, you get to see Bonnie's adventures in flying.and deals on tires etc. I give it two stars, because I have had friends have great luck and service with them. More

I'm not a fan of buying cars, but Jorian and the team at O'Meara made it feel painless. Thank you! O'Meara made it feel painless. Thank you! More

Excellent service, but still waiting on my refund from Ford for payment I made to have flex plate, etc. repaired and Ford acknowledged the issue and extended the warranty. Ford for payment I made to have flex plate, etc. repaired and Ford acknowledged the issue and extended the warranty. More

Your Dealership is your people and you are only as good as the people you work with !!! So this is a shout out for one of your people; Eissa Hizhley IS your Five Star !!!! as the people you work with !!! So this is a shout out for one of your people; Eissa Hizhley IS your Five Star !!!! More