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O'Meara Ford - Service Center

Northglenn, CO

4.4
1,173 Reviews

1,173 Reviews of O'Meara Ford - Service Center

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September 15, 2023

Very clean with plenty of service reps so no long waits on the front or back end. More

by doug.k.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

O'Meara Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Doug, and look forward to your next visit.

September 13, 2023

Omeara ford is the best got me in for an oil change in no time and very efficient ! More

by taaylorsweaat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Golos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McDermott, Joey Doyle
Sep 13, 2023 -

O'Meara Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 03, 2023

I originally brought my car for a recalled piece and a tune up. Was told I would have my car the following day, which I verified via text. Turns out then they said Friday . No rental car available..when I More

by bmaes14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

O'Meara Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and our team and don't hesitate to let us know if we can be of further assistance.

August 24, 2023

Thorough, friendly & courteous, go the extra needed to keep your car running great & you happy! More

by alenelucero8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Piazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb is awesome! Made us feel like family!, Miranda McDermott
Aug 24, 2023 -

O'Meara Ford responded

Thank you for choosing O'Meara Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 19, 2023

I’ve never dealt with this level of unprofessionalism. I never actually met my service rep. It was always his day off, in another department, running late, or just simply not around eve More

by Usmcjake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Scullion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lazaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

O'Meara Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Your issue has been brought to management, and a manager will be in touch soon.

August 09, 2023

Nick was amazing! He streamlined the process, making it incredibly straightforward. Notably, he even organized the shuttle service for my commute to and from work. Man More

by TONY.SUMMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

O'Meara Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Tony, and look forward to your next visit.

August 06, 2023

Great service. The service was done quickly and the staff was very eager to help. More

by TJOSE853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

O'Meara Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 06, 2023

Still disappointed that no one can figure out what is wrong with our explorer. Have taken it three times and still not fixed. Makes funny noises when shut off and front windows roll back down when you ro More

by p-townsend1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bultje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McDermott
Aug 08, 2023 -

O'Meara Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

August 06, 2023

Mike does a phenomenal job of communicating the status along with issues and is a true professional! More

by CHANCETHEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

O'Meara Ford responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara Ford!

August 05, 2023

Miranda and Mike were fantastic. Jay was the worst Service rep I ever dealt with. He never returned a call and my car was there for 5 days. Ridiculous More

by prbakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bultje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lazaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McDermott
Aug 08, 2023 -

O'Meara Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Your review has also been brought to the attention of management and a representative will be in touch with you. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.