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ODaniel Chrysler Dodge Jeep Ram

Fort Wayne, IN

4.9
4,998 Reviews
At O'Daniel Chrysler Jeep we believe you will notice a difference. Professional sales, service and technicians who care about you and your car. We understand you have a choice in car dealers and we want to be on the top of the list. We strive to have the best service and deals in town. We are family owned and operated in Fort Wayne for over 40 years and put our reputation on the line with every customer that comes thru the door. "AN EXTRODINARY DEALERSHIP EXPERIENCE" O'Daniel provides an extraordinary automotive experience in Indiana through the efforts of honest, helpful, and dedicated professionals. We hold ourselves accountable to the highest values to earn customers for life.
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5611 Illinois Rd

Fort Wayne, IN

46804

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Showing 4,998 reviews

December 12, 2016

2nd to None! Excellent dealership! I drive over 90 miles one way to go up to O'Daniel to purchase vehicles. I pass several dealerships along the way, but none of t More

by cchandler16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Coulter
December 11, 2016

No Pressure Dealership Very helpful, no pressure from anyone I came into contact with. Super nice people!!! Some dealerships you feel like you're being pushed into somet More

by MDK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Cearbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2016

Always satisfaction we just purchased our 3rd vehicle from O'Daniels. as always ... great service :) we would definitely refer our friends. Thank you Adam Sauerland & Rob More

by mattjennydevynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Sauerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberta Parkison
December 10, 2016

Excellent service Everyone did a great job and was super patient with us. They also gave honest opinions and truly helped us get something that was best for us and our More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Fiandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaylene Shaw, Elizabeth Conner
December 10, 2016

Great experience Everything about my visit to odaniel was great. I bougot a 2011 durango Rick was the right guy for the sale never pushy on the sale and treated u as a More

by Kevin kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Jacobs, Rick Zabolotney
December 10, 2016

Great service and professionalism founf in Mark Campati Camp Everyone I came in contact was exceptionally helpful and professional. Mark Campati made a tough day (had to replace my totaled car) into a great day More

by Bell Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Campati
December 09, 2016

When buying right is crucial! My experience with odaniel was nothing but great! These guys helped my family a great deal when it came to having a reliable vehicle. I leased a 2017 More

by Jordan womack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ruskaup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Sauerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaylene Shaw, Jeremiah Jacobs, Chris Blake
December 08, 2016

Many years of history with the dealership and salesman. My experience with both the dealership and my salesman have always proved seamless, very professional and efficient. It has been a pleasure to maintai More

by Garyd8949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Warner and Anwar
Dec 09, 2016 -

ODaniel Chrysler Dodge Jeep Ram responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

December 07, 2016

Great buying Experience @ ODaniel This is the second car we purchased from O Daniel, both time we were appreciated as a customer and received excellent service from Mark Butler in sale More

by Wells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Costello
Dec 07, 2016 -

ODaniel Chrysler Dodge Jeep Ram responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

December 05, 2016

Worse experience in the world I started out the day telling this manager, Adam, that I had a deal for the same vehicle in Lima. We were there in the morning waiting for an hour, (t More

by Yul Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Sauerland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2017 -

ODaniel Chrysler Dodge Jeep Ram responded

We are truly sorry you had a bad experience. We have been in business since 1979, served thousands of customers, and strive to create the best possible automotive buying experience. We have learned in the past when a customer uses a deal from another dealer as a negotiating tool we are rarely comparing apples to apples. This happened to be true in your situation. When Adam called you for the first time that afternoon and informed you of this, you understood and agreed upon a deal. It was later discovered your wife was leasing a competitive vehicle which gave you an additional rebate; this is why the price changed from earlier in the day. You were very appreciative over the phone. It was the last day of the month, and many customers were taking advantage of the great month end deals causing our finance department to back up a bit. For this we sincerely apologize.

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