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ODaniel Ford

New Haven, IN

4.9
2,374 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,374 reviews

December 29, 2020

Want to thank Brent Swartz, Jennifer Hull and everyone at ODaniel Ford for helping me find my perfect truck. Very friendly, professional non pushy dealership. I have purchased 2 trucks from them and More

by Smke84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Feb 05, 2021 -

ODaniel Ford responded

Thank you for choosing ODaniel Ford, your feedback and rating mean a lot to us. We're glad to hear that Brent and Jennifer were able to help, and we hope to see you again! Congrats on your new truck!

December 29, 2020

I had an amazing experience with my first car purchase. Jennifer was incredibly helpful from the moment I walked in the door. The whole team was very helpful and really cared about what was in my best inte More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Berghoff
Feb 05, 2021 -

ODaniel Ford responded

Thanks, Heather, for your feedback on your recent visit to ODaniel Ford. We're glad to hear that Jennifer and our sales team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

December 27, 2020

I wish all of my car buying experiences were like this: A knowledgeable Dealer and staff with what I felt was true enthusiasm. Brent and Austin made buying my car easy and enjoyable. More

by cary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bohlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Feb 05, 2021 -

ODaniel Ford responded

Thank you, Cary, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brent and Austin here at ODaniel Ford.

December 24, 2020

As a first time buyer I had no idea what I was doing. Mike was able to relieve my nervousness and walk me through the process. He understood what I wanted and made sure I knew exactly what I was getting. More

by Kialgrve98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

ODaniel Ford responded

Thank you so much for your excellent review! We are so glad that Mike and our sales team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

December 24, 2020

We have purchased two SUV’s from Phil and O’Daniel. Each time Phil and the team at O’Daniel has exceeded our expectations. Even during the Covid pandemic Phil and O’Daniel helped us feel safe and appreciate More

by Amsmith41974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Swaidner
Feb 05, 2021 -

ODaniel Ford responded

Here at ODaniel Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review and your repeat business!

December 23, 2020

The purchase of a 2018 Ford F150 was our first experience with O'Daniel Ford. I needed to replace a 2002 F150 that i had owned for almost 18 years. If you own an older model pickup and have ventured to loo More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Feb 05, 2021 -

ODaniel Ford responded

Thank you so much, Chris, for your wonderful review! We are thrilled that Mike and our sales team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing ODaniel Ford!

December 23, 2020

I enjoyed the experience of purchasing my Ford Edge at O’Daniel Ford. I would recommend both Jennifer and the dealership to anyone wanting a Ford product. More

by williammiddleton
Recommend Dealer
Yes
Employees Worked With
Jennifer Hull
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

ODaniel Ford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 22, 2020

Phil was professional, courteous and helpful. He wasn't pushy and gave us space to discuss details before purchase. I would recommend him to anyone! More

by alyssa.roy831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Swaidner
Feb 05, 2021 -

ODaniel Ford responded

Thank you for taking the time to write this review and let us know how we are doing, Alyssa! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at ODaniel Ford are glad to have you as a customer.

December 21, 2020

O’Daniels has always been great to work with for service on my Ford vehicles. Looking to get a SUV to downsize from my pick up truck. John Berghoff was attentive and helpful in getting a new Explorer. More

by Beto53
Recommend Dealer
Yes
Employees Worked With
John Berghoff
Feb 05, 2021 -

ODaniel Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing ODaniel Ford.

December 21, 2020

Austin was an excellent salesman to deal with. We were encouraged by his attitude and professionalism. We would recommend this man if you are looking to trade up or buy your first vehicle. We look forward More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bohlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

ODaniel Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Austin and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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