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ODaniel Ford
New Haven, IN
2,602 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,602 reviews
May 04, 2020
This was an easy purchase. The price was right and they made the transaction fast and painless. I appreciated not being kept there all day to get the deal done. made the transaction fast and painless. I appreciated not being kept there all day to get the deal done. More
by lane
May 03, 2020
Excellent service. Phil Swaidner is thorough and really cares about his customers. The whole O’Daniel team made our experience very good. From service ( Mike L , Glen) to Mike E in finance, they took the e cares about his customers. The whole O’Daniel team made our experience very good. From service ( Mike L , Glen) to Mike E in finance, they took the extra time and effort to make leasing a c. car so easy. A special shout-out. to John in sales who helped us set up Ford Pass. It works great More
by Mike McM
Employees Worked With
Other Employees :
Mike Lothamer, Mike Everson , Phil Swaidner, Glen Campbell, Josh Loomis, John Berghoff
April 30, 2020
Very helpful Worked with Phil on updating to newer vehicle. Was a good experience under the difficult circumstances of virus. Were professional and considerate. Worked with Phil on updating to newer vehicle. Was a good experience under the difficult circumstances of virus. Were professional and considerate. Would consider another purchase from them. More
by JRock
Employees Worked With
Phil Swaidner
April 30, 2020
Great experience was quick and easy! Was able to take the vehicle and drive it to lunch to make sure I was perfectly comfortable with the vehicle. the vehicle and drive it to lunch to make sure I was perfectly comfortable with the vehicle. More
by Firemedic378
April 29, 2020
I have leased a new 2020 Ford Edge from O Daniel Ford, this is my second lease from this dealership. Everyone is always so friendly and helpful. The salesman, John Berghoff, new car sales manager, Brent S this is my second lease from this dealership. Everyone is always so friendly and helpful. The salesman, John Berghoff, new car sales manager, Brent Swartz, and also finance manager, Mike Everson—what a great group of people to work with. Great Dealership!!! More
by Greg
Employees Worked With
Other Employees :
Mike Everson , Josh Loomis, John Berghoff
April 29, 2020
2020 Edge SEL FWD Leased a 2017 three years ago with our lease to end mid June . Scott Oser called me and informed me of fantastic rebates from Ford . I have dealt with Leased a 2017 three years ago with our lease to end mid June . Scott Oser called me and informed me of fantastic rebates from Ford . I have dealt with Scott for years and this time I decided to purchase a new 2020 . Scott located our new car in Shellbyville , In. Scott arranged for delivery to O Daniel and had it ready for pickup two days after we agreed to purchase the vehicle . So easy and hassle free !! Scott went over all of the new innovations of the vehicle and we were in and out of O Daniel dealership in less than two hours . A big shoutout to Mike Everson for having all of the paperwork ready for us to secure the deal !! Thank You More
by campbell_1148
Employees Worked With
Other Employees :
Mike Lothamer, Mike Everson , Scott Oser, Glen Campbell, Josh Loomis
April 29, 2020
Both mike and Phil made it very easy to understand my options and what I had to do to be out the door with the car that I wanted. Great team at O’Daniel options and what I had to do to be out the door with the car that I wanted. Great team at O’Daniel More
by Julian107
Employees Worked With
Mike Everson , Phil Swaidner
April 28, 2020
John Berghoff did a great job of working with us. He was patient and skilled at helping us figure out want we wanted/needed and how to get it, without any pressured sales efforts! We will look forward to do patient and skilled at helping us figure out want we wanted/needed and how to get it, without any pressured sales efforts! We will look forward to doing more business with John and this dealership in the future. More
by Andrea
April 27, 2020
We are very happy with the car. Phoenix had alot of knowledge on the different vehicles we test drove. He had great communication and was available weekends and afternoons. Wasn't pushy just sent recom knowledge on the different vehicles we test drove. He had great communication and was available weekends and afternoons. Wasn't pushy just sent recommendations and helped us out when we had questions. We would most definitely buy another car from Phoenix. He's a the NEW FACE of sales, no in your face NAGGING sales, just listened and recommend what he found in out price range. We greatly appreciated and enjoyed the whole process of buying a car from Phoenix. More
by adam.keferl
Employees Worked With
Mike Everson , Phoenix Nichols
April 27, 2020
Mike Pocci, the man, the legend. Mike made my purchase extremely easy. I flew in from Texas, he met me at the airport in my new truck. We went to dealership and signed paperwork. In and out less than extremely easy. I flew in from Texas, he met me at the airport in my new truck. We went to dealership and signed paperwork. In and out less than 30 minutes. Absolutely honest and straightforward. I was very impressed with the quality of customer service from your entire staff. God Bless yall More
by Phelpspromo
