Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ODaniel Ford
New Haven, IN
2,611 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,611 reviews
May 23, 2025
I went in and had no intentions on buying but Mike was not pushy and got me sold! When I came back to pick up some items the Escape died in front of the dealership due to an electrical issue. Between t not pushy and got me sold! When I came back to pick up some items the Escape died in front of the dealership due to an electrical issue. Between the dealership and my salesman they got me in a new pickup to use and that was mean because then I wanted the truck but paid cash for the Escape so funds were too short to get both. I was very satisfied with the salesman and the dealership, but the automobile left more to be desired. It’s doing fine now and I am happy with the deal but would’ve traded up to the bronco if I hadn’t been so far along in the choice. Curtis Clapper More
by Curtis Clapper
Employees Worked With
May 22, 2025
Cory was extremely helpful and professional! He made the car buying experience stress free! I would recommend any one of my friends or family to see him for their next car! He made the car buying experience stress free! I would recommend any one of my friends or family to see him for their next car! More
by Noah Sattison
May 17, 2025
Mike has always taken the best care of us he's always finding us the perfect cars! finding us the perfect cars! More
by Zdbutcher5
Employees Worked With
May 10, 2025
Jennifer was great from the beginning walking around in the pouring rain with us. No high sales pressure, just facts and a friendly smile. This dealership even let us drive the vehicle home to determine the pouring rain with us. No high sales pressure, just facts and a friendly smile. This dealership even let us drive the vehicle home to determine if it would fit in our garage and I'm glad to say it does - just barely! Jennifer answered my texts even on the weekend - she went above and beyond to help us. We love our Maverick! More
by sara.roehling
Employees Worked With
May 07, 2025
This dealership and salesperson Mike made it easy to view cars that I was interested in and test drive. All the while being patient with me and answering every question that I had, cars that I was interested in and test drive. All the while being patient with me and answering every question that I had, More
by Clintpettigrew30
Employees Worked With
May 05, 2025
The salesman Mike Pocci was professional and easy to deal with. Sales process was efficient and timely. The guys that delivered the car were also top notch. with. Sales process was efficient and timely. The guys that delivered the car were also top notch. More
by KYoung
May 02, 2025
Jennifer was very easy to work with! She was prompt, responsive, and made everything simple. Picking out the car and desired options was so easy with her help. Once the car was purchased She was prompt, responsive, and made everything simple. Picking out the car and desired options was so easy with her help. Once the car was purchased, she went even further to help ensure that I was setup with the for the FordPass app and that I knew what all the buttons/features of the car were. I am saavy enough that I could have figured most of that out, but it was really great not having to search through a manual or fiddle with an app on my own. I had everything I could need even before driving off the lot. Gabe Recker in the finance department made everything very easy as well. The paperwork process was clear and easy. Overall this has been my best and esiest car buying experience. More
by Greg S
April 30, 2025
Friendly staff. Nice, clean place. Good pricing. Kenny, our salesman, didn't try to push us into an expensive vehicle. He helped show us our options and was promptly Nice, clean place. Good pricing. Kenny, our salesman, didn't try to push us into an expensive vehicle. He helped show us our options and was promptly responsive to all of my questions I had while there and after we had left the lot. More
by Caravan fan
April 29, 2025
Jennifer was amazing to work with! They found us a beautiful blue Branco in no time! They were fast. Friendly. And fun to work with! 10 out of 10. Would call them again! They found us a beautiful blue Branco in no time! They were fast. Friendly. And fun to work with! 10 out of 10. Would call them again! More
by hudnharmom
April 26, 2025
Excellent customer service! No issues during the whole process. Jennifer provided seamless communication throughout the experience. No issues during the whole process. Jennifer provided seamless communication throughout the experience. More
by rdwatters
