ODaniel Ford

Roy is very knowledgeable, courteous, and prompt answering all questions! He answers all calls if possible . If not available, he will return them as soon as possible. We purchased two vehicles. answering all questions! He answers all calls if possible . If not available, he will return them as soon as possible. We purchased two vehicles. More

Mike Pocci was very helpful in the car selection for my college age daughter. He was very honest and upfront and understood how important it was to make sure that was had an affordable, yet reliable car. college age daughter. He was very honest and upfront and understood how important it was to make sure that was had an affordable, yet reliable car. We're very happy with our purchase and now I don't have to worry whether she will make it to her destination safely. Thanks Mike More

I received excellent customer service dealing with Roy. He was prompt in returning calls and answering any questions I had. My experience with O'Daniel was above any other in that I did not feel pushed to He was prompt in returning calls and answering any questions I had. My experience with O'Daniel was above any other in that I did not feel pushed to make a purchase. More

We had a family member purchase a vehicle here years ago. They said it was a wonderful experience. Since we leave so close we wanted to check Odaniel out. When we went to the lot they were closed. Howeve They said it was a wonderful experience. Since we leave so close we wanted to check Odaniel out. When we went to the lot they were closed. However Tony was still there. He came out answered our questions on what we were looking for. Tony even let us test drive a couple vehicles including the one we decided to purchase. We went there not expecting to get help with anything and ended up driving off the lot a few days later with a 1 year old vehicle. If it weren't for the customer service Tony gave us after hours, on a Saturday, we probably wouldn't have bought a car. More

I was looking for a very gently used vehicle to drive because I started a new job that requires a lot of driving. I went to the New Haven Fort dealership and met Phil later on a Thursday evening. He was because I started a new job that requires a lot of driving. I went to the New Haven Fort dealership and met Phil later on a Thursday evening. He was very friendly and thorough in his approach to showing me my options and new the inventory on his lot allowing him to show me the vehicle I ultimately ended up buying. He and his team were willing to hold the car for me for 24 hours in order for my dad to take a look at it, then was very patient and thorough in explaining the purchasing process, warranties, etc. Overall, it was a wonderful experience dealing with Phil! More

I started looking for a replacement for my 1998 Ford Ranger (it was having mechanical problems). And with being newly married and new home owners I had to stay under a certain price range. So my search Ranger (it was having mechanical problems). And with being newly married and new home owners I had to stay under a certain price range. So my search started with a 02 Chevy Trailblazer. Which I couldn't get financed for cause it was to old. So Mike Pocci went to work trying to find a vehicle that will fit in my price range and in the requirements of the finance company. After about 2 weeks I came across the 08 Jeep Compass on cars.com and sent Mike an email to see if it will work. At this point I never seen a picture of the Jeep and I got a call later that night from Mike saying that the Jeep will work. So Friday the 13th of September I went and test drove the Jeep. And I feel in love. It has plenty of head room and plenty leg room. So the next stop was to go and see Mike Everson (loan specialist) he was very professionals and took time to explain to me all the details of the loan and was very understanding that I needed to get the wife's approval. So almost a month later I had an issue were I couldn't get the Jeeps shifter out of park. So I called Mike pocci and asked if he knew of a way to override the system to at least drive home and he transferred me over to Bill Ford and he took the time to look online to find out the answer for me. While during that time I grabbed the owners manual and found the switch. Which I called Mike Pocci back to let him know I was able to shift and told him that I was going to need to take it in for service. He arranged for me to have a loaner car and to take the Jeep in for service for me. The sad part was the part that needed replace wasn't covered under none of the warranties and the dealership took care of the work for me and the parts. Both Mike and Bill went above and beyond the call that day and I couldn't thank them enough. I highly requirmend seeing any of the guys at O'Daniel Ford in New Haven. More

We have dealt with Shawn before and when we need a new Ford we come back to him from MA. Great guy !!! I would highly recommend Shawn and O'Daniels. The whole team from management, car sales and servic Ford we come back to him from MA. Great guy !!! I would highly recommend Shawn and O'Daniels. The whole team from management, car sales and service make you feel at home. Great job O'Daniels More

Phil is a friendly, kind, caring, professional. He worked with me to find the exact truck I wanted. Not the type of person that will give you the high pressure. I will give him the highest recommendat worked with me to find the exact truck I wanted. Not the type of person that will give you the high pressure. I will give him the highest recommendation to anyone looking for a new or used vehicle. More

We purchased an '09 Merc. Mariner from O'Daniels Ford-Mitsubishi in New Haven, IN, last week. We had been looking at car lots in and around Ft. Wayne, IN for about 2 months, looking for a used suv Ford-Mitsubishi in New Haven, IN, last week. We had been looking at car lots in and around Ft. Wayne, IN for about 2 months, looking for a used suv to buy. We love the suv we bought and were very pleased with the entire experience. Phil Swaidner was the salesman who helped us and he did an awsesome job. He was very friendly and knowledgeable about the vehicles on their lot. He didn't try to steer us towards a vehicle out of our price range but worked on getting us a fair price for our trade and purchase price for the suv we bought. We would highly recommend Phil Swaidner and O'Daniels to anyone vehicle shopping. Very well done Phil, thank-you. C. Wilson More

I would highly recommend working with Scott Oser from O'Daniel Ford in New Haven. He was very thorough when working with me and made the purchase of my new car as easy and seamless as I could have ever O'Daniel Ford in New Haven. He was very thorough when working with me and made the purchase of my new car as easy and seamless as I could have ever expected. I would definitely purchase another car from Scott!!! More