ODaniel Ford - Service Center

The Best I have purchased several new autos and used cars at this dealership and these guys do it right from sales to service . I have even used the body shop I have purchased several new autos and used cars at this dealership and these guys do it right from sales to service . I have even used the body shop on occasion and the quality and workmanship has always been top notch. Service dept always goes out of there way and are extremely courteous and you wont leave unless your completely happy. They do go the extra mile to satisfy the customer. I've bought cars from California to florida and never found a dealership that treats customers this way. This dealership has that old school quality and ur treated the way a customer should be all the way from your purchase through the life of your purchase including excellent service I don't know why anyone would purchase an auto anywhere else. This is a family run business and your always treated as family. More

Came in for a front end alignment only, about 1 1/2 hours later got a call that we needed ball joints and was quoted $800 for everything. Ball joints have no indication that they are bad, it appeard that tir later got a call that we needed ball joints and was quoted $800 for everything. Ball joints have no indication that they are bad, it appeard that tires were not even removed. We believe that the wear on one tire was the reason he assumed that ball joints need replaced. Service dept. did not do the alignment as requested and we were charged $45 just for the analysis. Good thing we had a coupon for $30 off. We took the vehicle home, removed tires,looked at ball joints and bearings and all seemed to be just fine. We also asked for additional quotes for future work but they did not provide quotes. More

Excellant service! From the shuttle driver (who drove me home,then came and picked me up, mechanic, and service advisor. And I drive a GM vehicle. home,then came and picked me up, mechanic, and service advisor. And I drive a GM vehicle. More

the service people are very friendly in helping us with getting our veicles in to service them. they offered a shuttle service which is very nice and helpful. Drives are always very polite and nice to tal getting our veicles in to service them. they offered a shuttle service which is very nice and helpful. Drives are always very polite and nice to talk to. Sales people in commerical department are vey helpfull also. More

The service department is always looking out for the customers best interest. That is comforting because I know the work that is being done is quality work. I have always been consulted with what the d customers best interest. That is comforting because I know the work that is being done is quality work. I have always been consulted with what the diagnosis is on my vehicles and what is the best solution to getting it fixed. More

Glen and Mike always go the extra mile when I take my cars in to be serviced. No matter what the problem is, they will figure it out. The check engine light kept going on and off on my son's car. It was cars in to be serviced. No matter what the problem is, they will figure it out. The check engine light kept going on and off on my son's car. It was so frustrating because it would come on one day and go off the next. I took the car in. Glen drove it himself for a couple of days until the light came on and they could diagnose the problem. He immediately called me, let me know what the issue was, and had it fixed that same day. I have bought 5 cars from O'Daniel Ford in the last year and half. (It's a long story) I would recommend using them for all your automobile needs More

When I drive in for service or the body shop, it seems the red carpet rolls out. I'm always treated with respect and kindness. Both departments go over and beyond the call of duty. I've never heard a "no" the red carpet rolls out. I'm always treated with respect and kindness. Both departments go over and beyond the call of duty. I've never heard a "no" from anyone! What a great place to do business. Charles Lehman Fort Wayne, IN More

I recently took our family Ford Expedition EL 2007 in for service to have routine maintenance completed. I was extremely expressed with the quality of work performed and with the way I was treated. We took service to have routine maintenance completed. I was extremely expressed with the quality of work performed and with the way I was treated. We took the vehicle on our Spring Break trip to Florida and drove 2800 miles round trip. The vehicle drove like we just took it off the show room! Thank You O'Daniel Ford for your Great Service! Sincerely, Kevin Stock More