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Oak Lawn Toyota
Oak Lawn, IL
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here.
We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,238 reviews
March 20, 2022
I walked in the office and no one acknowledged me i had to ask for help. And when I finally received help he seemed very irritated that I was there. He never gave me any explanation of what they were going to ask for help. And when I finally received help he seemed very irritated that I was there. He never gave me any explanation of what they were going to do on the car. I asked if I could get an courtesy car they acted like I was asking for heart transplant. They were very rude. No type of customer service at all. More
by dmcigirl22
Verified CustomerEmployees Worked With
Other Employees :
Daniel Schnur
March 19, 2022
Love this Toyota dealership. Very helpful and informative. I wasn't even 100% sure myself of the outcome. But they were and although I loved my used Toyota when I got it. They ma Very helpful and informative. I wasn't even 100% sure myself of the outcome. But they were and although I loved my used Toyota when I got it. They made it better. More
by carlossudor
Employees Worked With
Carlos
March 19, 2022
It was efficient as always, and everyone was pleasant. However, I discovered that night that someone had moved the headlight setting off of "automatic." I was driving around that dsrk night without lights However, I discovered that night that someone had moved the headlight setting off of "automatic." I was driving around that dsrk night without lights until someone was nice enough to flash their lights at me. 🙄 More
by CTOZER
Employees Worked With
I don't remember any of their names
March 19, 2022
Friendly, courteous, professional. Thorough in explaining all details. Obviously committed to hugh quality customer service Thorough in explaining all details. Obviously committed to hugh quality customer service More
by Marilyn A. Szkodzinski
Employees Worked With
Other Employees :
Mark Girlich
March 18, 2022
I was very please with my service They knew right away what the problem was .I didn't have to wait a long time.Service excellent what the problem was .I didn't have to wait a long time.Service excellent More
by delores.arnett
March 18, 2022
Good service. Joe was nice to deal with, explained everything and knowledgeable about what needed to be done Joe was nice to deal with, explained everything and knowledgeable about what needed to be done More
by Dpk4640
Employees Worked With
March 16, 2022
Excellent service! Excellent customer service!! I was treated so kindly by the service representative. They treated my car with care! Excellent customer service!! I was treated so kindly by the service representative. They treated my car with care! More
by judyhumbert
Employees Worked With
March 15, 2022
Bob Spee is fantastic and a big credit to the dealership. Marty is great and was easy to work with for financing. I’m a repeat customer because Bob Spee is trustworthy, friendly, and knowledgeable. Marty is great and was easy to work with for financing. I’m a repeat customer because Bob Spee is trustworthy, friendly, and knowledgeable. More
by TTOUHY
March 15, 2022
The whole purchase was facilitated by Mr. Cotto he was very kind and worked with us to get us the vehicle we needed for our growing family! I am glad he spoke Spanish it was convenient for o Cotto he was very kind and worked with us to get us the vehicle we needed for our growing family! I am glad he spoke Spanish it was convenient for our family! More
by Cabralr10
