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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

February 01, 2022

I had such an amazing experience here. They made the process of buying my first car so easy! I was nervous before even arriving but once I left with my first new car I was very happy! More

by MILENYBETANZOS21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Oak Lawn Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your first new car! Thanks again for choosing Oak Lawn Toyota! John Carnivele, General Manager

February 01, 2022

Just felt like I wasn't offered the greatest service since I am an extended warranty client. If my breaks were that bad way wasn't I alerted several months ago. I've received better service in prior yea More

by EMARTIN102182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose
Feb 18, 2022 -

Oak Lawn Toyota responded

We're sorry to hear that your visit didn't meet the high standards that you and our other guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Juan Vazquez, Service Manager

January 31, 2022

Service was good but it took 45 minutes to start my scheduled appointment. Understaffed in the auto shop office. Very delayed. More

by CHILPO2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 31, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

January 30, 2022

Bob Spee is amazing and has never steered (no pun intended) us wrong. We just had one of the easiest transactions ever. Wish life could be that easy. More

by CJB1740
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Oak Lawn Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well Bob and our team and hope you enjoy your new vehicle. We truly appreciate your feedback! John Carnivele, General Manager

January 30, 2022

Bob Spee was very patient with me, working out multiple deals until I found the right vehicle. Mr Maggio from Finance was also a true Gentleman from the old neighborhood. Overall a great stress free adven More

by SCT7920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear Marty and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Carnivele, General Manager

January 30, 2022

Feb 29, 2020, I usually give a higher rating but I am not completely satisfied with keeping a record on file when I purchased 4 brand new Yokohama Geolander tires and the clerk could not find any record of m More

by marie7819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Oak Lawn Toyota responded

Marie, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

January 29, 2022

Had no start on wife’s 2020 RAV4 XSE Hybrid, called the very best Service department, spoke to Frank Nash who recommended calling Toyota roadside assistance which we did they came out jumped the vehicle go More

by tbas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

January 27, 2022

I have bought my last 5 cars from Oak Lawn Toyota. They are very easy to deal with and very accommodating. I want to send a thank you to Ronnie, Mark and Vince. Thank you for making my experience easy. You More

by TRICIA5IRACI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich
Jan 28, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, Tricia, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to working with you again! John Carnivele, General Manager

January 26, 2022

Very dependable, excellent service , and I never had to wait long when I had an appointment. They explained what my car needed for service. Customer service is great. More

by Mfranolinar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

January 25, 2022

Things have changed over the years. I have not seen the experienced advisors much sense I have to bring my vehicle in later during the day. The service was average and not what I am used to at this locatio More

by VERACHUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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