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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,232 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,232 reviews

August 27, 2021

I’ve purchased 2 cars in the last 3 years from Oak Lawn Toyota. I appreciated their high touch customer service from my salesperson Steve. He went out of his way to find my requested vehicle to purchase. More

by mjd6060
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance department
Aug 27, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words for Steve, and for taking the time to leave us this wonderful feedback. We look forward to assisting you with any future automotive needs! John Carnivele, General Manager

August 26, 2021

My many questions were answered with promptness and professionalism. OL Toyota is the only dealership I have gone to the past 5 years for service! More

by kdoherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Aug 26, 2021 -

kdoherty responded

My many questions were answered with promptness and professionalism. OL Toyota is the only dealership I have gone to the past 5 years for service!

August 26, 2021

Thank you Sal, Keith, Joe, and the amazing techs for keeping our Corolla and Sienna running like new. Also, appreciate the help from Parts Dept. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Oak Lawn Toyota responded

Thank you, Scott, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

August 26, 2021

There were very helpful and friendly and they do the best work! Not gonna lie,$611 just for front brakes was insane but other than that, the best! More

by davagis22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your comments with them and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

August 26, 2021

The service and courtesy of the employees were very good, especially Dan he is always make sure my concerns are taking care of. Great serv More

by aquad4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Daniel Schnur
Aug 27, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

August 26, 2021

Very courteous & helpful. Got my car done promptly. Offered to give me a ride to work, but I wanted to walk. I will take them up on that offer this winter. Everything clean which I appreciated. So plea More

by MDONOVAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

August 25, 2021

Excellent service! I called in and Joe Cassello helped immediately. I picked up my car within a few hours, ready to go! My car is in perfect condition again. Thanks!! More

by hunter1783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Oak Lawn Toyota responded

Thank you for your review and kind words for Joe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

August 25, 2021

Quick service. Spoke to me in detail about what is needed, kept me updated about what is going on and the status of my service More

by EODONNELL529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Aug 25, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

August 25, 2021

Thanks for everything!! Other dealerships weren't honest. One wanted to add $10,000 to the price. Another dealership told me they couldn't sell me a car because I didn't live in the area. More

by SOCOSTAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Dinella
Aug 25, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! John Carnivele, General Manager

August 24, 2021

Bob Spee made my vehicle shopping a pleasure & fun! I appreciate his professionalism and kindness from start to finish. The staff very pleasant. Thanks much, More

by kiane5216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Maggio 5 stars
Aug 24, 2021 -

Oak Lawn Toyota responded

Thank you so much for your wonderful review! We are thrilled that Bob had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

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