Oak Lawn Toyota

Satisfaction from step 1 I started with a search on the internet which resulted in great follow up from the representative. It saved time when I walked in the showroom. Joe I started with a search on the internet which resulted in great follow up from the representative. It saved time when I walked in the showroom. Joe Morphew was very helpful, honest and thorough throughout the entire process. Dave Capelle was also very helpful in explaining our options. Thank you for excellence and exceeding my expectations More

Best, friendly informative service I made an appointment and got there in time. My vehicle was taken right in. Unfortunately the wait was epic long because I had a recall. I loved the I made an appointment and got there in time. My vehicle was taken right in. Unfortunately the wait was epic long because I had a recall. I loved the fact that they were able to tell me what was needed and got right down to taking care of my vehicle... Thanks OLT I'll definitely be returning. More

Can't go somewhere else The fast service and professionalism is something that you don't see in many dealerships. I can walk in without an appointment and get a service. Th The fast service and professionalism is something that you don't see in many dealerships. I can walk in without an appointment and get a service. Thanks Toyota Oaklawn! More

Treated like family Every time I come to Oak Lawn Toyota for service I am greeted by someone who remembers my face and usually my name too. They are kind, helpful, and ma Every time I come to Oak Lawn Toyota for service I am greeted by someone who remembers my face and usually my name too. They are kind, helpful, and make me feel welcome and valued. I can't imagine brining my car elsewhere! More

Trusted Advisor George Achter in Service recommended ways to make repairs while saving hundreds of dollars. He kept my cost down by prioritizing repairs and recommen George Achter in Service recommended ways to make repairs while saving hundreds of dollars. He kept my cost down by prioritizing repairs and recommending other options that saved money. I have a 2004 Camry with 155,000 miles that I bought new from Bob Spee, a great sales person. Oak Lawn Toyota beats Orland Toyota in sales and service ... hands down. More

Competent, friendly, and helpful I just got an oil change, and stopped by the parts department to ask for a quote on a radio/cd player because mine is acting up. The guy told me a rep I just got an oil change, and stopped by the parts department to ask for a quote on a radio/cd player because mine is acting up. The guy told me a replacement is $1,500, but to talk to John in the service department. John told me that one thing I should try first is to disconnect the battery, so that the radio resets. Depending on the problem, might work...might not. I did this, and so far the radio's working fine. Too early to tell for sure that the problem is gone, but I'm happy that I was given something to try. Thanks for the tip. To me, this is service above and beyond. More

Excellent Customer Service from beginning to end First time Camry owner and what an experience!!! I love my new 2015 Camry SE!!! My search for a new vehicle started 4 days prior actually deciding First time Camry owner and what an experience!!! I love my new 2015 Camry SE!!! My search for a new vehicle started 4 days prior actually deciding to purchase from Oak Lawn Toyota, who had the BEST deals opposed to the 4 other Toyota dealerships in and near the Chicagoland area I communicated with. I inquired via the internet about the 2015 Camry SE I was interested in. I received an immediate response from Diana Rodriquez, who asked what colors I was not interested and let me know what I was looking for they had in stock. She scheduled a test drive, at my request. When I arrived Lou Rodriquez of Sales was waiting for me. He wasn't pushy (which I despise in sales people), was very friendly, patient and only showed me all the cars, according to my choices. He answered all and any questions I had also. Lou took me for two test drives so I could get the feel of the SE and LE. After I test drive, I knew I still wanted the SE. Once I completed the necessary paperwork in Sales, I was directed to financing and received the same excellent service. Frank Alessi was awesome, he kept me abreast of all that was going to while he secured the financing and he did GREAT. while waiting on Frank, Rob Halderson talked to me about the additional services the dealership offered such as: Remote Starter, Body Side Moldings, which I will be having added to my vehicle before the winter. next thing I know, Frank came back with AWESOME news. I drove out of there with 0% financing and an affordable monthly payment. In my profession, I have worked with people for over 20 years and honest, friendly customer service is very important to me. Oak Lawn Toyota exemplified that!!! I am happy to be a new member of the Oak Lawn family. More

Wonderful experience. My 2014 Toyota Corolla was my first big purchase I've ever made. Joe made me feel so comfortable. I didn't feel pressured to buy anything. He was able My 2014 Toyota Corolla was my first big purchase I've ever made. Joe made me feel so comfortable. I didn't feel pressured to buy anything. He was able to answer all my questions and make me feel comfortable with what I was getting. I would definitely recommend coming here. Ask for Joe! More

Can't beat Oak Lawn Toyota I have been going to Oak Lawn Toyota since 1993. I haven't been to any other Toyota dealer for sales or service. You get the red carpet treatment from I have been going to Oak Lawn Toyota since 1993. I haven't been to any other Toyota dealer for sales or service. You get the red carpet treatment from everyone. They explain everything to you they are fair with pricing and they explain everything to you with servicing a vehicle. So believe me folks they do not forget their customers. They are a loyal dealership in my eyes. So thank you again Oak Lawn Toyota and we will be seeing you soon. Continue your hard work because it pays off. More