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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,232 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,232 reviews

September 04, 2014

Rav4 - First new car! I had the best experience at Oak Lawn Toyota! Rob was a dream to deal with. I never felt pressured to buy, but still got all of the information I need More

by mnorajohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Halderson
Sep 09, 2014 -

Oak Lawn Toyota responded

Thank you for your review of Oak Lawn Toyota. We work hard to give our customers the best customer service experience and we're thrilled that Rob delivered that to you. Thank you for recommending us to family, friends, and the Dealer Rater community. We appreciate the fact you're already planning on seeing us for your next car purchase. Welcome to the Oak Lawn Toyota family! If you ever have any questions or concerns, please feel free to reach out to us. Congratulations on your purchase!

August 29, 2014

New Car Purchase Purchased our 5th car from them, always a great experience with Bob Spee and he always goes out of his way to help us find best car for our needs and More

by edgreg61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 09, 2014 -

Oak Lawn Toyota responded

Thank you so much for your fifth car purchase from Oak Lawn Toyota. We are honored that you continually put your trust in Bob Spee and the Oak Lawn Toyota team. We thank you for being a very important member of the Oak Lawn Toyota family and we appreciate your recommendations to family and friends (and the internet community). Please don't hesitate to reach out to us if you have any questions or concerns. Thank you for your loyalty and your fifth purchase!

August 24, 2014

My first corolla with a five star salesman From the minute we walked through the front door, my husband and I had an excellent experience at this dealership. There was no pressure when looking More

by nancy.ward.16144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Halderson
Aug 27, 2014 -

Oak Lawn Toyota responded

Hello Nancy, Congratulations on purchasing your first Corolla! Thank you very much for taking the time to write this thoughtful review of Oak Lawn Toyota and your experience here. We work hard to ensure that our customers receive the best experience and it's great to read that Rob, Steve Hertogs, and Jason delivered that to you. It's important that you gain all the information necessary before you make your purchase and we're happy that Rob was able to seamlessly guide you and your husband through the process. Thank you for spreading the word about Rob and the Oak Lawn Toyota team--we are honored that you continue to talk about your wonderful experience. If you ever have any questions in the future, please feel free to reach out to us! We're here to help you. Welcome to the Oak Lawn Toyota family and enjoy your new Corolla!

August 22, 2014

Friendly,honest, and very willing to please I have purchased four new cars and one used car from Oak Lawn Toyota over the years. I've always felt I received the best deal from Bob Spee, and he h More

by Glecompte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John McShane in Service
Aug 27, 2014 -

Oak Lawn Toyota responded

Thank you so much for your continued loyalty to Oak Lawn Toyota! Customers like you make our Oak Lawn Toyota "family" a beautiful one. Thank you for trusting us time after time--we know you have other options but we truly appreciate your business. As you know, if you ever have any questions or concerns, please feel free Bob or John or anyone else on the Oak Lawn Toyota team. We're here to serve you. Thank you again for your loyalty!

August 19, 2014

Good experience, with two glaring mistakes I purchased a car from them, trading in my car. I noted to the salesperson that I had just filled the trade in with gas, and he said "don't worry, we More

by rc.carroll.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tanya (who won't give last name), Frank Contreras
Sep 09, 2014 -

Oak Lawn Toyota responded

Thank you for taking the time to give us feedback regarding your experience with Oak Lawn Toyota. While we can't undo our wrongs, we can take note of them and work hard to ensure they won't happen in the future. Please accept our sincerest apologies. We hope the recent measures we've taken in this matter help you see Oak Lawn Toyota in a more positive light. Thank you again for reaching out to us.

August 13, 2014

My first foreign car Lou Rodriguez was very knowledgeable of the Camry I purchased and he made me feel that I was making the right decision on getting my first foreign car More

by mg3556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lou Rodriguez
Aug 27, 2014 -

Oak Lawn Toyota responded

Thank you so much for taking the time to write this thoughtful review. We stress the importance of an excellent customer service experience at Oak Lawn Toyota and we're thrilled that you received that from Lou Rodriguez. Purchasing a car is no small feat and we're grateful that you trusted us with your business. Congratulations on your new Camry! If there's anything else that we can do for you, please don't hesitate to reach out to us. Enjoy your new car (and great gas mileage!!) and welcome to the Oak Lawn Toyota family!

August 04, 2014

Sales and Finance Cannot say enough about the great experience I had with this dealership. We purchased a new and used car from Rob Halderson and he went above and beyo More

by Tjameadta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Halderson, Christina Colosimo
Aug 12, 2014 -

Oak Lawn Toyota responded

WOW--thank you so much for taking the time to write this generous review of Oak Lawn Toyota. We truly appreciate your business and we value you as a member of the Oak Lawn Toyota family. We stress the importance of excellent customer service and it's incredible to read your review and see just how much that matters. We are thrilled that Rob and Jason took wonderful care of you and are honored that you will come back again because of your experience with them. Thank you for your purchases and for spreading the word about Oak Lawn Toyota. If you ever have any questions, please don't hesitate to reach out to us. We're always here to help! Congratulations on your new and used cars--enjoy them!

August 03, 2014

will return for next car steve went above and beyond to secure my very hard to find car with the color i wanted. in fact everyone there was very friendly and helpful. thank More

by oaks112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lou Rodriguez, Diana Colosimo Huber
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you for taking the time to write this wonderful review. We strive to give all of our customers the best customer service experience & it's wonderful to read that the Oak Lawn Toyota team went above and beyond to deliver you excellence. Congratulations on your new purchase & thank you for choosing us as your Toyota dealer. We're thrilled to have you in the Oak Lawn Toyota family. Please don't hesitate to reach out to us if you have any questions along the way. Happy and safe driving!

July 31, 2014

Great car buying experience We bought a new Prius from Oak Lawn Toyota and were very happy with the total experience. I'll say from the start that we are regular customers there More

by Q1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Halderson
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you so much for taking the time to write this wonderful review of Oak Lawn Toyota. We're honored to have you in our Oak Lawn Toyota family! We never want our customers to be rushed into anything and we're thrilled that Lauren, Rob, & Marty gave you a great overall car-buying experience. We stress the importance of excellent customer service and it's important that all of our customer receive that. No one should ever feel stress or frustration when they buy a car and we're happy that you never felt any pressure from the OLT team. Congratulations on your new car purchase! We truly appreciate your trust in us and thank you for recommending us to family and friends. If you ever need anything from us in the future, we're always here to help you! Happy & safe driving.

July 29, 2014

1St Time Vist--Not The Last On 7/28 at the recommendation of our Cousin Harry, we went to check out a car at Oak Lawn Toyota and speak to the sakes rep Bob Spee. The experience w More

by dbapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you very much for taking the time to write this beautiful review. We work hard to give our customers the best car buying experience and we are thrilled that you received that from Bob Spee in sales and Jason Stoit in finance. Our goal is to make sure you drive away happy and at peace with your purchase and it's important to us that this goal is achieved with each customer. We are also SO grateful to your cousin Harry for sending so many people to us--he can be the unofficial spokesperson for Oak Lawn Toyota. We hope you're enjoying your Rav4 and if you ever have any questions, please don't hesitate to contact us--we're always here to help! Thanks again for your purchase and any recommendations you give to family and friends.

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