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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

August 19, 2014

Good experience, with two glaring mistakes I purchased a car from them, trading in my car. I noted to the salesperson that I had just filled the trade in with gas, and he said "don't worry, we More

by rc.carroll.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tanya (who won't give last name), Frank Contreras
Sep 09, 2014 -

Oak Lawn Toyota responded

Thank you for taking the time to give us feedback regarding your experience with Oak Lawn Toyota. While we can't undo our wrongs, we can take note of them and work hard to ensure they won't happen in the future. Please accept our sincerest apologies. We hope the recent measures we've taken in this matter help you see Oak Lawn Toyota in a more positive light. Thank you again for reaching out to us.

August 13, 2014

My first foreign car Lou Rodriguez was very knowledgeable of the Camry I purchased and he made me feel that I was making the right decision on getting my first foreign car More

by mg3556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lou Rodriguez
Aug 27, 2014 -

Oak Lawn Toyota responded

Thank you so much for taking the time to write this thoughtful review. We stress the importance of an excellent customer service experience at Oak Lawn Toyota and we're thrilled that you received that from Lou Rodriguez. Purchasing a car is no small feat and we're grateful that you trusted us with your business. Congratulations on your new Camry! If there's anything else that we can do for you, please don't hesitate to reach out to us. Enjoy your new car (and great gas mileage!!) and welcome to the Oak Lawn Toyota family!

August 05, 2014

Sales and Finance Cannot say enough about the great experience I had with this dealership. We purchased a new and used car from Rob Halderson and he went above and beyo More

by Tjameadta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Halderson, Christina Colosimo
Aug 13, 2014 -

Oak Lawn Toyota responded

WOW--thank you so much for taking the time to write this generous review of Oak Lawn Toyota. We truly appreciate your business and we value you as a member of the Oak Lawn Toyota family. We stress the importance of excellent customer service and it's incredible to read your review and see just how much that matters. We are thrilled that Rob and Jason took wonderful care of you and are honored that you will come back again because of your experience with them. Thank you for your purchases and for spreading the word about Oak Lawn Toyota. If you ever have any questions, please don't hesitate to reach out to us. We're always here to help! Congratulations on your new and used cars--enjoy them!

August 03, 2014

will return for next car steve went above and beyond to secure my very hard to find car with the color i wanted. in fact everyone there was very friendly and helpful. thank More

by oaks112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lou Rodriguez, Diana Colosimo Huber
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you for taking the time to write this wonderful review. We strive to give all of our customers the best customer service experience & it's wonderful to read that the Oak Lawn Toyota team went above and beyond to deliver you excellence. Congratulations on your new purchase & thank you for choosing us as your Toyota dealer. We're thrilled to have you in the Oak Lawn Toyota family. Please don't hesitate to reach out to us if you have any questions along the way. Happy and safe driving!

July 31, 2014

Great car buying experience We bought a new Prius from Oak Lawn Toyota and were very happy with the total experience. I'll say from the start that we are regular customers there More

by Q1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Halderson
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you so much for taking the time to write this wonderful review of Oak Lawn Toyota. We're honored to have you in our Oak Lawn Toyota family! We never want our customers to be rushed into anything and we're thrilled that Lauren, Rob, & Marty gave you a great overall car-buying experience. We stress the importance of excellent customer service and it's important that all of our customer receive that. No one should ever feel stress or frustration when they buy a car and we're happy that you never felt any pressure from the OLT team. Congratulations on your new car purchase! We truly appreciate your trust in us and thank you for recommending us to family and friends. If you ever need anything from us in the future, we're always here to help you! Happy & safe driving.

July 30, 2014

1St Time Vist--Not The Last On 7/28 at the recommendation of our Cousin Harry, we went to check out a car at Oak Lawn Toyota and speak to the sakes rep Bob Spee. The experience w More

by dbapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you very much for taking the time to write this beautiful review. We work hard to give our customers the best car buying experience and we are thrilled that you received that from Bob Spee in sales and Jason Stoit in finance. Our goal is to make sure you drive away happy and at peace with your purchase and it's important to us that this goal is achieved with each customer. We are also SO grateful to your cousin Harry for sending so many people to us--he can be the unofficial spokesperson for Oak Lawn Toyota. We hope you're enjoying your Rav4 and if you ever have any questions, please don't hesitate to contact us--we're always here to help! Thanks again for your purchase and any recommendations you give to family and friends.

July 29, 2014

Professional and Very Helpful I was so pleased with my experience at Oak Lawn Toyota that I wanted to send them a "Thank You Letter" the very next day. They were so patient with u More

by Apaulikaitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you very much for taking the time to write this review! We are thrilled that your experience with J.P. and Steve was a positive one. We know that purchasing a car is no small feat and we are honored that you chose to come to Oak Lawn Toyota. We stress the importance of excellent customer service and it's wonderful that you received that. If you have any questions or concerns in the future, please don't hesitate to reach out to us--we're here to help! Congratulations on your new car. (And we'll send along this review to J.P. and Steve--consider this your official "thank you" note!)

July 24, 2014

New 2014 Toyota Highlander Rob Halderson was knowledgeable, patient, straightforward and thorough. It was a great car buying experience. There’s more than 1 Toyota dealer in our More

by Mark - Oak Lawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Halderson
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you so much for writing this generous review of Rob and Oak Lawn Toyota. We completely understand that you have more than one choice of Toyota dealers and we are honored that you choose Oak Lawn Toyota, and specifically, Rob. We're thrilled that Rob gave you an excellent customer service experience and we hope you understand that it doesn't end just because you signed on the dotted line and drove home. Rob and the entire staff at Oak Lawn Toyota are here to answer your questions or solve an issue, so please, don't hesitate to reach out to us. Thank you againnfor your business and congratulations on the purchase of your brand new Highlander--enjoy the drive!

July 19, 2014

Wonderful time Bob halderson is the best car salesperson I have ever worked with because of him I only go to oak lawn Toyota to buy cars. More

by dorian.cannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Halderson
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you so much for your continued loyalty to Oak Lawn Toyota! We are truly grateful to have you as a member of the Oak Lawn Toyota family. Rob is a valued member of our sales team and we're happy to see that he continues to give you an incredible experience. Don't hesitate to reach out to us if you need anything. Thanks again!

July 16, 2014

Oak Lawn Toyota is the ONLY place to buy your New Toyota Our family just purchased our 6th new vehicle from Oak Lawn Toyota and Rob Halderson. Rob is the best car salesperson we have ever worked with. Not More

by oaklawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Halderson
Aug 12, 2014 -

Oak Lawn Toyota responded

Hello Ventura family! Thank you so much for making your sixth purchase from us--we are honored that you trust us with your business. We work very hard to give our customers the best customer service experience and no one is better than Rob at delivering excellence to customers. We're thrilled that he continues to be respectful, knowledgeable and easy. We are also happy to read that Jason took such great care of you! Thank you for taking the time to write this review. As you know, if you ever have any questions or concerns, please don't hesitate to reach out to us or drop by--that's why we're here. Enjoy your latest purchase! Thank you, again.

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