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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,232 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,232 reviews

July 29, 2014

Professional and Very Helpful I was so pleased with my experience at Oak Lawn Toyota that I wanted to send them a "Thank You Letter" the very next day. They were so patient with u More

by Apaulikaitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you very much for taking the time to write this review! We are thrilled that your experience with J.P. and Steve was a positive one. We know that purchasing a car is no small feat and we are honored that you chose to come to Oak Lawn Toyota. We stress the importance of excellent customer service and it's wonderful that you received that. If you have any questions or concerns in the future, please don't hesitate to reach out to us--we're here to help! Congratulations on your new car. (And we'll send along this review to J.P. and Steve--consider this your official "thank you" note!)

July 23, 2014

New 2014 Toyota Highlander Rob Halderson was knowledgeable, patient, straightforward and thorough. It was a great car buying experience. There’s more than 1 Toyota dealer in our More

by Mark - Oak Lawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Halderson
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you so much for writing this generous review of Rob and Oak Lawn Toyota. We completely understand that you have more than one choice of Toyota dealers and we are honored that you choose Oak Lawn Toyota, and specifically, Rob. We're thrilled that Rob gave you an excellent customer service experience and we hope you understand that it doesn't end just because you signed on the dotted line and drove home. Rob and the entire staff at Oak Lawn Toyota are here to answer your questions or solve an issue, so please, don't hesitate to reach out to us. Thank you againnfor your business and congratulations on the purchase of your brand new Highlander--enjoy the drive!

July 19, 2014

Wonderful time Bob halderson is the best car salesperson I have ever worked with because of him I only go to oak lawn Toyota to buy cars. More

by dorian.cannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Halderson
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you so much for your continued loyalty to Oak Lawn Toyota! We are truly grateful to have you as a member of the Oak Lawn Toyota family. Rob is a valued member of our sales team and we're happy to see that he continues to give you an incredible experience. Don't hesitate to reach out to us if you need anything. Thanks again!

July 16, 2014

Bob Halderson My family has purchased our last five cars from Bob (Rob) Halderson. He treats us very well and seems to really care about his customers. More

by Kmlewis1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Halderson
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you so much for being a loyal member of the Oak Lawn Toyota family! We appreciate your business and thank you for taking the time to review Rob and Oak Lawn Toyota. You are correct that Rob DOES care about all of his customers. If you ever need anything, please don't hesitate to reach out to us. We're always here to answer any questions! Thanks again for your continued trust in Oak Lawn Toyota.

July 16, 2014

One of a Kind Salesman As a first time car buyer I entered Oak Lawn Toyota expecting all the stereotypes that come with the car business. I was approached by Rob and in an i More

by RonaldJeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Halderson
Aug 12, 2014 -

Oak Lawn Toyota responded

Congratulations on purchasing your first car! We are honored that you chose to trust us with such a huge milestone. We work very hard to give our customers the most excellent customer service experience and we're very proud that Rob delivered on that hard work. You are officially a member of the Oak Lawn Toyota family so please don't hesitate to call us with a question or to stop by and say "hello!" Further, we appreciate the time you took to write this review. We are grateful for your kind words and will pass them along to Rob. Thank you again for your purchase. Enjoy your new vehicle!

July 15, 2014

Rob is the best. This is my second car I purchased from Oak Lawn Toyota. a Prius. Rob handled both sales and remembered us from the last sale. He made things go fast More

by Paulaeverett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Halderson
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you so much for making yet another purchase from us. We are honored that you came around for the second time. Rob would NEVER forget a customer and he's the perfect example to the Oak Lawn Toyota team of how to treat customers with excellent service. If you ever have any questions, please don't hesitate to reach out to us. Thanks for taking the time to write this review, too. We appreciate your business. Enjoy driving your Prius!

July 15, 2014

Oak Lawn Toyota is the ONLY place to buy your New Toyota Our family just purchased our 6th new vehicle from Oak Lawn Toyota and Rob Halderson. Rob is the best car salesperson we have ever worked with. Not More

by oaklawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Halderson
Aug 12, 2014 -

Oak Lawn Toyota responded

Hello Ventura family! Thank you so much for making your sixth purchase from us--we are honored that you trust us with your business. We work very hard to give our customers the best customer service experience and no one is better than Rob at delivering excellence to customers. We're thrilled that he continues to be respectful, knowledgeable and easy. We are also happy to read that Jason took such great care of you! Thank you for taking the time to write this review. As you know, if you ever have any questions or concerns, please don't hesitate to reach out to us or drop by--that's why we're here. Enjoy your latest purchase! Thank you, again.

July 15, 2014

Toyota Bob is the BEST!! Bob Halderson is unlike any other car salesman that we have ever encountered!!! I used to dread the whole buying a car experience...everything from th More

by Msgrutzius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Halderson
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you so much for being a loyal member of the Oak Lawn Toyota family! We truly appreciate your business. Further, we are grateful that you took the time to write this incredible review of Bob and the Oak Lawn Toyota team. When we say that you're a part of our family, we are not trying to sell you some gimmick, we truly mean that you ARE family and no one demonstrates that better than Bob Halderson. He would gladly do anything for his customers and as we can see, he has done that for you. Thank you for making your SIXTH purchase from Oak Lawn Toyota! That's a lot of cars and we're honored that you have put your trust in us for each purchase. As you know, we're always around to answer questions (or speak in front of your classes!!) so please don't hesitate to reach out to us if you need anything. Thank you for your continued business with us and for spreading the word to your friends and family. We hope your son enjoys his Matrix!

July 14, 2014

Rob and Team Were Great Very positive experience at Oak Lawn with Rob Halderson and his team. My interactions with Rob, and later the finance team, were fantastic. Rob showed More

by greg.fenton.37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Halderson, Dave Capelle
Aug 12, 2014 -

Oak Lawn Toyota responded

It's wonderful to read that you had such a positive experience with Rob and Dave! We work very hard to give our customers the best experience possible and we're thrilled that it's what you received from Rob. Your experience with Oak Lawn Toyota never ends when you drive off the lot. We're here to answer your questions and help you, so please, don't hesitate to call or stop by. Thank you so much for your purchase & welcome to the Oak Lawn Toyota family--enjoy your Highlander!

July 14, 2014

No stress car buying experience. I have been buying my cars from Oak Lawn Toyota and Rob Halderson for over 20 years. I have leased, purchased and traded-in. All have been smooth easy More

by mturner8707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Halderson
Aug 12, 2014 -

Oak Lawn Toyota responded

Thank you for being a loyal member of the Oak Lawn Toyota family. We are HONORED that you have been doing business with us for over twenty years because we are highly aware that you have other options. Rob is an important part of our team and we are thrilled that he always delivers on our excellent customer service guarantee. We're glad that our process isn't too stressful on you, too. Thank you for writing this review and for continuing to come back to us after all these years.

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