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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,239 reviews

December 08, 2022

The service was great and Keith in service was excellent. Would recommend Toyota to my friends! More

by Dawn833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear Keith and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

December 07, 2022

I have been very pleased with this dealership, the staff is friendly and always helpful. I never feel pressure when I am there and that’s why I have purchased three cars from them. More

by genog123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garibaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob spee
Dec 08, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 07, 2022

Excellent customer service all around. Never had a bad experience there in all the years I’ve been going. More

by Scarylarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Osuch
Dec 08, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

December 07, 2022

Excellent customer service by salesman Bob Spee. He went far and beyond to meet my complete satisfaction. More

by aviteri24
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your experience with Bob and out team here at with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! John Carnivele, General Manager

December 06, 2022

Best service and customer service around! I’m very happy with them and always will be a customer! More

by davagis22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Novoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich
Dec 07, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

December 06, 2022

Prices too high, such as breaks, battery and belts. In the last 2 years, I had these installed outside of oak Lawn Toyota. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Oak Lawn Toyota responded

Diane, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Juan Vazquez, Service Manager

December 04, 2022

I have been a customer for Oak Lawn Toyota for many years never had a problem with service and my sales person Bob Spee always satisfied More

by m.j.haw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mcshane
Dec 05, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again! Juan Vazquez, Service Manager

December 03, 2022

Great customer service by Keith, even while he was short staffed and multi tasking. They had me out quickly too. More

by mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for Keith and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

December 03, 2022

Good customer service but. Still waiting on a call back for brake concern from previous visit. More

by omotopebello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Kelly
Dec 05, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

December 03, 2022

Excellent service. Excellent mechanics. Very clean. Always accommodating even without an appt. Make you feel at home. More

by bellalb0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Stygar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

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