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Oak Lawn Toyota

Oak Lawn, IL

Overview
Employees
Reviews
Vehicles
4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

November 25, 2022

Service was completed to expectation and issues were resolved in a timely matter. Thank you. More

by lesure.anita222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2022 -

Oak Lawn Toyota responded

Anita, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

November 25, 2022

Good dealership service but wait was too long today - 2hours 30 min for oil change and tire rotation- i was pleased that they did not push a lot of extra unnecessary service on me this time! More

by abbyroad89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
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Nov 26, 2022 -

Oak Lawn Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Juan Vazquez, Service Manager

November 25, 2022

I've been a customer satisfied for 3 years with nothing but good things to say about this service Department...my car is always in good hands Joe is an excellent rep... More

by yolandamcclinton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2022 -

Oak Lawn Toyota responded

Yolanda, We are very happy to hear Joseph provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

November 24, 2022

In a very busy time Oak Lawn Toyota efficiently serviced my car. I have confidence in the work they do. More

by grimwoodibm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Novoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

November 24, 2022

Professional, good selection, experience sales personnel, local, knowledgeable about vehicles, classical maintenance department, Top Toyota dealer. More

by meltrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2022 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

November 24, 2022

Staff were prompt , very corteous -gave updates on a timely, regular basis.. & fixed my car right away. More

by virgietong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayjay, Keith
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Nov 26, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

November 23, 2022

Very pleased with the rapid service I received. The service desk guys were extremely knowledgeable. More

by eflemingjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

November 21, 2022

Liz Chavez was my salesperson and she was phenomenal. My wife and I are very happy in our brand new Highlander. Liz was friendly, professional and did not pressure me at all. I will be buying my future v More

by erikrivera3
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Chavez
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Nov 22, 2022 -

Oak Lawn Toyota responded

We are very happy Liz provided you and your wife with such a positive experience! We sincerely value your business and look forward to your next visit. John Carnivele, General Manager

November 20, 2022

Love Oaklawn Toyota. This is our seventh new car we have bought from you. Wouldn’t go anywhere else. More

by mdjenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich
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Nov 20, 2022 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota, again! John Carnivele, General Manager

November 20, 2022

Dependable,sincerity,professionals,reliable vehicles and a forever customer and the warming seats are fantastic for my low tolerance for coldness. This is my 4th or 5th purchase from Oak lawn Toyota and I a More

by marie7819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2022 -

Oak Lawn Toyota responded

Marie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about another excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

Nov 21, 2022 -

marie7819 responded

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