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Oak Lawn Toyota
Oak Lawn, IL
3,239 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here.
We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,239 reviews
October 21, 2022
Thank you for taking good care and putting my air bag in to keep me safe. I’m very grateful to Bob for assisting me with this. You have great staff. Thank you🙏🏾😇🙏🏾 to keep me safe. I’m very grateful to Bob for assisting me with this. You have great staff. Thank you🙏🏾😇🙏🏾 More
by L.calo
Verified Customer
October 21, 2022
Edwin was the sales consultant when we purchased our Toyota Highlander. He was exceptional and ready to answer every questions and broke down the whole purchase process for us. Not only that, he even to Toyota Highlander. He was exceptional and ready to answer every questions and broke down the whole purchase process for us. Not only that, he even took time to show us how to operate some of the new features and functions in the car. When one talks about customer service and care, he's the example everyone in customer service department needs to follow. Thanks a lot! More
by selomserge
Employees Worked With
Edwin Cotto
October 21, 2022
They called me to schedule my appointment and when I came in they were ready and explained everything to me even what was recommended at that time. All work was done in a timely matter as stated. in they were ready and explained everything to me even what was recommended at that time. All work was done in a timely matter as stated. More
by Msporter414
Employees Worked With
October 21, 2022
I believe they misled me and way overcharged me for their services. They never informed me of these issues before but all at once. services. They never informed me of these issues before but all at once. More
by lesure.anita222
Employees Worked With
October 20, 2022
Very warm personal and very attentive never had an issue w oak lawn toyota. Also very close to the house for me. w oak lawn toyota. Also very close to the house for me. More
by Sterg87
October 20, 2022
I have been a customer at Oak Lawn Toyota for almost 10 years. They have always taken such good care of me and I never feel I’m being misled like I have at other dealerships. I recently purchased a 2022 Si years. They have always taken such good care of me and I never feel I’m being misled like I have at other dealerships. I recently purchased a 2022 Sienna and Cesar did such a thorough job setting up all the apps and connected my phone so I was all set when I left the dealership. Jason in finance was so easy to work with and made the paperwork process a breeze. Mark (sales manager) has always been my go to and takes great care of me! More
by Amy
October 20, 2022
The process of buying a new car was efficient and I felt very supported by Manny. very supported by Manny. More
by jessica_r614
Employees Worked With
October 19, 2022
Friendly, curious, prompt,informative about service problem and concern about the problem to be resolved problem and concern about the problem to be resolved More
by carbethw
October 17, 2022
Vince is patient and throughout his presentation he keeps repeating the information I need to remember for this 86 year old. repeating the information I need to remember for this 86 year old. More
by Yvonne Gregwor
October 17, 2022
Great service from the service writer. Called me when the part needed for repair was in. Made appt for the next day. Was in and out of the shop in less than one hour. Called me when the part needed for repair was in. Made appt for the next day. Was in and out of the shop in less than one hour. More
by jacbar777
Employees Worked With
