Oakbrook Toyota In Westmont

Professional, Pleasant, No Hassle Car purchase experience The purchase of the Toyota Avalon from this dealership was professional, pleasant, and absolutely no hassle! I have already recommended the dealership The purchase of the Toyota Avalon from this dealership was professional, pleasant, and absolutely no hassle! I have already recommended the dealership and the sales person, Patrick O’ Day, to prospective customers. We found the car of interest by searching the internet. I spoke with Michelle (last name unknown) at this dealership to see if the vehicle was available. She offered to search and return my call. She indeed called back within 20 minutes to confirm that the vehicle was available. To my surprise, she offered to schedule an appointment for me to see car the same day. She also gave me the name of the salesperson, Patrick O’ Day. Patrick is friendly and knowledgeable about the Toyota products. He truly listened to our requests. The purchase price of the vehicle was the same as listed on the internet… no extra fees, no “bait and switch” tactics. We informed Patrick that the auto purchase would be delayed by 1 day so that our local mechanic would have the 1st opportunity to purchase our trade-in vehicle. He respected our decision and did not exert the “hard sell” tactics. Greg Zay and Steve Niechielski presented the financial information during out 2 visits. We were informed of the extra Toyota warranty and service packages. Steve told us about license plate renewal options that were very useful for us. It took less than 30 minutes to complete the transaction to purchase the vehicle. I highly recommend his dealership. The mission statements include a commitment to respect the customers, and provide quality service. That was certainly our experience in July, 2014. H. Crawford More

Great Service I purchased an SUV recently at this dealer and I have to say that it was quite an experience. The salesperson (Billy) was fantastic as far as his cus I purchased an SUV recently at this dealer and I have to say that it was quite an experience. The salesperson (Billy) was fantastic as far as his customer service skills and his knowledge of the Toyota product line. I was very pleased with the service and attention that I received from Billy but then came time to meet the finance crew. This is where things got really weird very fast...turns out that no matter what credit score you have (700's) they want to try to put you at a high interest rate. I was read to walk away but I had to go through the finance guy and one of the sales managers who were blocking the door...they were surprised that I was not taking the deal. I had to call my bank to try to sort out the high interest rate and I was informed that they had nothing to do with it....this is all part of the dealers process to make money off of the deal if the gave you money for a trade in or a lower price on the car...not good business practice but I guess that's industry standard. In any case, I was able to work with Billy on getting the finance crew to work out a better deal for me but I'm still going to proceed with bank financing as they have better options. If you are looking for a new or used car ask for Billy but be prepared to deal with the finance crew...and bring a lunch :) More

Service on an older car, treated extremely well. I have been going to the Toyota dealer on Ogden in Westmont for 13 years now ever since I bought my car there in 2001 They ALWAYS take care of you, th I have been going to the Toyota dealer on Ogden in Westmont for 13 years now ever since I bought my car there in 2001 They ALWAYS take care of you, their customer service is excellent, they give coupons and breaks, and the end result is a car that is not only going to last well into my senior years but a really safe one too. I HIGHLY recommend Oakbrook Toyota in Westmont ( on Ogden), no other car shop will do, these guys are the best. More

Great, no hassle and friendly experience Zubair and Alex did a great job in providing a pleasant car leasing experience. No hassle or games. Both were very responsive. But most importantly, T Zubair and Alex did a great job in providing a pleasant car leasing experience. No hassle or games. Both were very responsive. But most importantly, THEY LISTENED. I knew what I wanted and how I wanted to lease the Avalon Hybrid. They got it and presented valuable options to get me into the car I wanted. Definitely got a new long term customer out of me. More

Sales man He was very nice and friendly he was willing to help me out with my needs and with the deal he was gentile and happy to serve me choosing the color st He was very nice and friendly he was willing to help me out with my needs and with the deal he was gentile and happy to serve me choosing the color style and every little detail thanks! More

Our experience was spectacular awesome with Mr. Zubair karim It was my first experience buying a car form Oakbrook Toyota. At some point I lost hope of buying a car between the buying process. Only because of M It was my first experience buying a car form Oakbrook Toyota. At some point I lost hope of buying a car between the buying process. Only because of Mr. Zubair Karim I got a car that I always wanted stuff that I needed in my car. He is a awesome dealer because he took care of everything (buying process) just like a parent. When we ask something to our parent they do their best to get it done for us. Me and my family are really thankful for the work he had done for us. Thank you Mr.Zubair Karim. Really Appreciated!!! More

Good buy I bought a vehicle recently from Patrick and he was very friendly and willing to provide what you want. Their finance department was very quick to pro I bought a vehicle recently from Patrick and he was very friendly and willing to provide what you want. Their finance department was very quick to process all the necessary documents. After I signed for the vehicle, Joe explained equipment and how to use them properly. I enjoyed shopping in Oakbrook Toyota. More

VERY satisfied !!!! We continue to be extremely happy with our new car purchase. Zubair, George & Joe (and everyone) have treated us like family over the past 14 years. We continue to be extremely happy with our new car purchase. Zubair, George & Joe (and everyone) have treated us like family over the past 14 years. We would not go to any other dealership! More

Another Great Experience We have recently made our third purchase with Oakbrook Toyota and continue to have a great experience with this team. Not only are we thrilled with ou We have recently made our third purchase with Oakbrook Toyota and continue to have a great experience with this team. Not only are we thrilled with our 2014 Rav 4, but more specifically, enjoy working with Doug and Alex. We don't even consider another dealership or sales team. More

Quick and easy After looking on line at several Toyota dealers, we chose Oak Brook Toyota. We knew what we wanted and our experience was quick and easy. After looking on line at several Toyota dealers, we chose Oak Brook Toyota. We knew what we wanted and our experience was quick and easy. More