Oakbrook Toyota In Westmont

Took my car in for an oil change, Bryan did the oil change ,very professional, told me I also needed to schedule more work, I needed my fluids changed. I will do this soon thank you Bryan for checking change ,very professional, told me I also needed to schedule more work, I needed my fluids changed. I will do this soon thank you Bryan for checking over my car and telling me what I needed to do More

Just had a great experience with my service visit yesterday. Leon was fantastic, very helpful and pleasant. He will be my “go to guy” for future service department appointments. Thank you Leon! yesterday. Leon was fantastic, very helpful and pleasant. He will be my “go to guy” for future service department appointments. Thank you Leon! More

We have been bringing our family cars to Oak Brook Toyota for over 20 years. We have always dealt with John S in service for honest and friendly service. Quite frankly, we only continue to buy and service ou for over 20 years. We have always dealt with John S in service for honest and friendly service. Quite frankly, we only continue to buy and service our cars at this dealership because of John. More

I have a 2009 Toyota Highlander with 150,000 miles that has been serviced with Oakbrook Toyota for 15 years now. It needs a lot of work, but I plan on driving it as long as I can. Steve Arnold always helps has been serviced with Oakbrook Toyota for 15 years now. It needs a lot of work, but I plan on driving it as long as I can. Steve Arnold always helps me out by prioritizing what I should have repaired first based on safety and possible escilation of costs. I trust him. I trust Oakbrook Toyota. More

I gave 2 stars so this review will not be deleted. I gave them a second chance for an oil change. The wait was better but the visit was worse. I left with a list of recommendations totalling almost $3 I gave them a second chance for an oil change. The wait was better but the visit was worse. I left with a list of recommendations totalling almost $3700.00 which I did no need so everyone beware of this dealer. I asked Steve, the service advisor, for an experienced tech.to do the work and inspection on the car.I've been having bad luck with the oil change people breaking things and not filling up the tires and oil level properly. He couldn't accomidate. When the oil change was done he called with the bad news all 4 struts were leaking and needing change, I needed an engine flush and my brake fluid was dark and needed changing. I explained the brake fluid was changed last year and the Toyota dealer in Lombard that changed it told me it changed color immediately so go by time. I always told a"flush" wasn't necessary if I changed my oil on time. I told him to just change the oil and give me the quote when I get there. When I got home I looked at my struts to find only the front passenger slightly leaking. I know struts are supposed to be replaced in pairs even if the other is good so I took it to my mechanic. He told per Toyota if the drives fine and the leak hasn't progressed passed the saddle the strut is still considered good. So I only needed a $70 oil change instead of the almost $4000.00 after tax they tried to scare me into spending. Just avoid them and ALWAYS get a second opinion when talking with Steve or anyone there. I've tried twice now out of convenience . No more. I'll just go out of my way to Elmhurst. More

I had my car serviced here for oil change and tire rotation last Nov and recently realized that one of my wheel covers is missing. Most likely lost during tire rotation. rotation last Nov and recently realized that one of my wheel covers is missing. Most likely lost during tire rotation. More

Thanks Al for everything! I’ve followed him from previous dealerships! I entrust that my car will be taken care of and that I don’t need to worry bout anything! Thanks for eve I’ve followed him from previous dealerships! I entrust that my car will be taken care of and that I don’t need to worry bout anything! Thanks for everything as always Al! More