Oakbrook Toyota In Westmont - Service Center
Westmont, IL
704 Reviews of Oakbrook Toyota In Westmont - Service Center
My experience was poor from the scheduling to the lack of service to the explanation of what was done and finally on getting my keys back from the service manager. I wasn’t even told where my car was in the service to the explanation of what was done and finally on getting my keys back from the service manager. I wasn’t even told where my car was in the parking lot. I had to use the panic button to find my car, it was a poor experience all around. I sat in the waiting room for 2 and a half hours to be told that they actually didn’t even do the maintenance that I scheduled the appointment for. I shared this information with my sales person who never followed up, so I escalated this to the sales manager and the gm. I would stay as far away from this dealership as possible. They’ll happily take your money for a new vehicle and then they couldn’t care less about you or your vehicle. More
service visit went very well was very satisfied with the way my appointment was handled way my appointment was handled More
Always attentive and great customer service. My issue was resolved quickly and I was offered my upcoming 25k service check at the same visit My issue was resolved quickly and I was offered my upcoming 25k service check at the same visit More
Oakbrook Toyota is the place to go , hands down , The customer service is always very professional. They always want what’s best for your vehicle and want to keep you safe on the road . I’m confident in customer service is always very professional. They always want what’s best for your vehicle and want to keep you safe on the road . I’m confident in these guys . Always thankful ever trip , I feel much safer when I leave knowing I’m safe in my car . One happy customer . More
Friendly and estimated time for service was on time will recommend this service to future buyers. recommend this service to future buyers. More
Great service from Brian had my car out within 5 hours would highly recommend for Toyota owners would highly recommend for Toyota owners More