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Oakbrook Toyota In Westmont - Service Center
Westmont, IL
704 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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704 Reviews of Oakbrook Toyota In Westmont - Service Center
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Verified Customer
Helpful June 30, 2022
My experience was poor from the scheduling to the lack of service to the explanation of what was done and finally on getting my keys back from the service manager. I wasn’t even told where my car was in the service to the explanation of what was done and finally on getting my keys back from the service manager. I wasn’t even told where my car was in the parking lot. I had to use the panic button to find my car, it was a poor experience all around. I sat in the waiting room for 2 and a half hours to be told that they actually didn’t even do the maintenance that I scheduled the appointment for. I shared this information with my sales person who never followed up, so I escalated this to the sales manager and the gm. I would stay as far away from this dealership as possible. They’ll happily take your money for a new vehicle and then they couldn’t care less about you or your vehicle. More
by CCARTWRIGHT311
June 30, 2022
service visit went very well was very satisfied with the way my appointment was handled way my appointment was handled More
by BILL.KLECKNER
Employees Worked With
June 29, 2022
Always attentive and great customer service. My issue was resolved quickly and I was offered my upcoming 25k service check at the same visit My issue was resolved quickly and I was offered my upcoming 25k service check at the same visit More
by Angelos Family
Employees Worked With
June 29, 2022
Oakbrook Toyota is the place to go , hands down , The customer service is always very professional. They always want what’s best for your vehicle and want to keep you safe on the road . I’m confident in customer service is always very professional. They always want what’s best for your vehicle and want to keep you safe on the road . I’m confident in these guys . Always thankful ever trip , I feel much safer when I leave knowing I’m safe in my car . One happy customer . More
by MARYSLATTERY68
Employees Worked With
Akar
June 29, 2022
Friendly and estimated time for service was on time will recommend this service to future buyers. recommend this service to future buyers. More
by SLADOWSKI.H
Employees Worked With
June 28, 2022
Great service from Brian had my car out within 5 hours would highly recommend for Toyota owners would highly recommend for Toyota owners More
by MARKOURSULESKU
Employees Worked With
