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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
1,187 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,187 reviews

March 02, 2022

They would not honor their word of first oilcchange complimentary when I bought the car. So they charged me 500+ $ for oil change and other minor things they did on my car. More

by DELRIOI33141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Baho Agbas
Report | Print
Mar 16, 2022 -

Ocean Cadillac responded

We are sorry your first service visit did not go well. I believe that our service manager reached out to resolve the situation and correct it. Again we apologize and hope we can turn this around.

Helpful
February 28, 2022

The building is coming out great and hope to visit the museum when it opens, the costumers services is excellent, plus the cafeteria coffee is amazing. More

by ALEXANDERMM06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurizio
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Mar 01, 2022 -

Ocean Cadillac responded

Thank you, Alexander, it's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Ocean Cadillac!

Helpful
February 28, 2022

Leticia ha sido un placer que nos atendiera con su dulzura y experiencia al tratarnos como clientes More

by Damarypulgaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Monteagudo
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Mar 01, 2022 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with Leticia and our team. We're glad to hear we delivered such a great experience!

Helpful
February 25, 2022

Leticia is a great dealer, patience and understanding is superb. I wish however the other dealers could be more like her as well as other parts of the Cadillac enterprise could be more like her. She’s on to More

by trillassras420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance, Leticia Monteagudo
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Feb 27, 2022 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. Leticia and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 24, 2022

Very professional, and the service is excellent; my wife and I are pleased to choose Ocean dealer as our vehicle provider. More

by Obdulioa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lombrozo
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Feb 24, 2022 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
February 21, 2022

Deal was done entirely by phone because we were out of town. Everything went very smoothly. More

by Jbthomson715
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Monteagudo
Report | Print
Feb 21, 2022 -

Ocean Cadillac responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Helpful
February 21, 2022

Letica was amazing you’ll definitely get the vip treatment with her. She went above and beyond. More

by Clouis750
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Monteagudo
Report | Print
Feb 21, 2022 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that Leticia had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else.

Helpful
February 21, 2022

Customer support excellent! Difficult to find. Leticia is a wonderful representation for your brand. Congratulations More

by miarealestatebroker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Monteagudo
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Feb 22, 2022 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Leticia here at Ocean Cadillac.

Helpful
February 17, 2022

Worst experience ever. Unprofessional and disrespectful salesperson.They don’t about customers.Not recommend to anyone More

by i.vonavi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin Rodriguez
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Mar 05, 2022 -

Ocean Cadillac responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 06, 2022 -

i.vonavi responded

The best way to reach me is my email: i.vonavi@yahoo.com. I just want my small problem to be solved .

Helpful
February 16, 2022

Letizia was amazing, she is always available to answers my questions and the process with Andy was very professional and fast !! The girls at the cafeteria so nice 😊!! More

by itsyrene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Monteagudo
Report | Print
Feb 17, 2022 -

Ocean Cadillac responded

Thank you so much for taking the time to share your fantastic feedback with us. We are delighted to learn about your positive experience here with both Andy and Leticia. Congratulations on your new purchase! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
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