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Ocean Honda Santa Cruz
Soquel, CA
984 Reviews
We get it – there are tons of places you can go to buy a car around Soquel. But if you’re after a Honda dealership that’s known for top-notch cars and friendly, reliable service, Ocean Honda Santa Cruz is your spot.
Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from Santa Cruz, Aptos, Watsonville, Monterey, or Morgan Hill, we’re here to make you feel right at home.
It all starts with giving you an unbeatable experience right here at our Soquel Honda dealership. We’ve got an awesome lineup of new Honda cars, a personalized financing process that’s super helpful, and a state-of-the-art service facility with factory-trained techs ready to handle all your maintenance and repairs.
Our family-owned dealership at 3801 Soquel Dr Soquel, CA 95073, is a big part of the local community. We’re excited to help you find the Honda vehicle and services you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 984 reviews
September 13, 2026
I bought a used 2024 CRV with 5k miles on Sept 1st 2025. Two weeks later the battery died. I took it to the dealer and they said it was fine. I had to jump start it more than 50 times. I took it back and th Two weeks later the battery died. I took it to the dealer and they said it was fine. I had to jump start it more than 50 times. I took it back and they replaced it. One week later it was making a metal clacking sound when backing up. I took it back. They said it was fine and that is a Honda design issue. The sound went louder. I recorded videos of the sound and took it back. Jeff said that they should be able to fix it. The service department insisted that it was normal and that if I didn’t like it I needed to check with the Honda corporate office. I filed a claim at Honda. It took them three months to get back to me. I had nightmares and stopped driving the car. Honda closed my case without checking with me. I called and reopened the case. One month later they contacted me to check my availability to schedule a field technician. Then the break pedal started making squeaky noise when pushed. I gave up and traded the car with a new reliable car in July 2026, with 10k miles on the Honda. I called and emailed Ocean honda reps 10 times to refund my extended warranty. RJ yielded at me and others dismissed me. Daylen promised to get it done but he never got back to me. I wrote a very long email threatening escalation to general manager. Then, RJ sent me the refund order via email claiming that he is too busy. Well, after being a Honda family for 26 years— we will never go Honda again. More
by Hanan
Verified CustomerSeptember 11, 2026
It started out good but ended up taking longer than was told for oil change and tire rotation. I had noted a couple times that i had another appt after this so the time estimated (1.5hr) would have still told for oil change and tire rotation. I had noted a couple times that i had another appt after this so the time estimated (1.5hr) would have still worked. Close to the 2 hr mark I had to check in with my contact and he went out to see how much longer it would be. He came back to tell me they were just putting the oil in the car and it would be 5 minutes but the tire rotation wasn't done because my tire lock was too rounded to work and i wasnt notified while i was waiting that there was an issue (ocean Honda has been the only ones using the locks since I bought the car and I was not told last time that there was any issue). Eric said he would get me a new lock but i have no idea when. I waited again and after 15 minutes I went to check again (Eric had gone to a mtg), other person went to check, couldn't find car. In the mean time I see my car outside in holding area, no one had told me it was ready. Took a while for another guy to write up the paper work which still looked like it had the tire rotation on it. I had to request that my rotation be added back onto my count since it wasn't done. I'm not happy that I need to schedule another appt for the rotation since it should have been completed at the same time as the oil change. And I was too late to get to my other appt and had to reschedule that too. More
by Kathy_milligan
Employees Worked With
Eric and 3 others
September 11, 2026
The service drive as a whole is great have no complaints and am definitely going to use ocean Honda again and am definitely going to use ocean Honda again More
by jweston1823
September 04, 2026
Calling in for an appointment , the employee was not able to answer my questions i.e. what was the recall for and how long would the car be needed for to complete the work. Was disappointed in the customer s to answer my questions i.e. what was the recall for and how long would the car be needed for to complete the work. Was disappointed in the customer service. The service advisor was great. Attentive, professional, and helpful. It was so easy to work with Eric. More
by PALBE74721
Employees Worked With
Eric Mendoza
September 04, 2026
I had an excellent experience at Ocean Honda Santa Cruz. The staff member I worked with was incredibly helpful and took the time to clearly explain exactly what maintenance my vehicle needed. I truly apprec The staff member I worked with was incredibly helpful and took the time to clearly explain exactly what maintenance my vehicle needed. I truly appreciated their transparency and professional communication throughout the entire process. More
by ninfa_sandoval
September 03, 2026
Ocean Honda is a great place to have your car serviced and maintained! I want to give a special shout-out to Alan Serrano, one of their excellent Service Advisors, who went above and beyond to help me wit and maintained! I want to give a special shout-out to Alan Serrano, one of their excellent Service Advisors, who went above and beyond to help me with my car’s head gasket dilemma. Alan was incredibly helpful, professional, and genuinely cared about finding the best solution for me. Thanks to his help, I ended up paying about the price of a Double-Double meal at In-N-Out and believe me, that was a much better deal than I expected! 😂🍔 I truly and deeply appreciate Alan and the entire team at Ocean Honda for the outstanding service and support. You guys are awesome! Thank you for taking such great care of your customers. More
by Bryan Z
Employees Worked With
Alan Serrano
September 02, 2026
At my most recent service, the service staff were professional, quick to diagnose my problem and get me out of there in a reasonable amount of time. Happy customer. professional, quick to diagnose my problem and get me out of there in a reasonable amount of time. Happy customer. More
by PZWINAKIS
August 31, 2026
Ocean Honda is a great place to have your vehicle serviced and maintained. I recently had an issue with my car’s head gasket, and I was fortunate enough to work with Alan Serrano, one of their servic serviced and maintained. I recently had an issue with my car’s head gasket, and I was fortunate enough to work with Alan Serrano, one of their service advisors. Alan went above and beyond to help me with my situation. He was professional, knowledgeable, patient, and genuinely cared about finding the best solution for me. Thanks to his help, I was able to get the service I needed at a cost that was incredibly reasonable, about the price of a Double-Double Cheeseburger meal! 😂 I truly and deeply appreciate Alan and the entire Ocean Honda team for the excellent service and care they provide. Customer service like this is hard to find, and Alan definitely deserves recognition for going the extra mile. Thank you, Alan and Ocean Honda, for taking great care of me and my car! Highly recommended! More
by Bryan Z
Employees Worked With
Alan, Serrano
