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Ocean Honda Santa Cruz
Soquel, CA
906 Reviews
We get it – there are tons of places you can go to buy a car around Soquel. But if you’re after a Honda dealership that’s known for top-notch cars and friendly, reliable service, Ocean Honda Santa Cruz is your spot.
Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from Santa Cruz, Aptos, Watsonville, Monterey, or Morgan Hill, we’re here to make you feel right at home.
It all starts with giving you an unbeatable experience right here at our Soquel Honda dealership. We’ve got an awesome lineup of new Honda cars, a personalized financing process that’s super helpful, and a state-of-the-art service facility with factory-trained techs ready to handle all your maintenance and repairs.
Our family-owned dealership at 3801 Soquel Dr Soquel, CA 95073, is a big part of the local community. We’re excited to help you find the Honda vehicle and services you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 906 reviews
Verified Customer
June 15, 2026
Manager, sales people, service personnel all very helpful and courteous. Had help with pairing my phone to newly purchased car by salesman. Going to have my choice of music when I come in for service. (Easy and courteous. Had help with pairing my phone to newly purchased car by salesman. Going to have my choice of music when I come in for service. (Easy listening) More
by monabop
June 14, 2026
Great and efficient maintenance service, nice shuttle service, courteous and knowledgeable service advisor, we are very satisfied with it. service, courteous and knowledgeable service advisor, we are very satisfied with it. More
by twong
June 12, 2026
This is the fifth vehicle I have bought from Mike. He is honest, courteous, and openly communicative to help me make the wise decisions on my choices of vehicles. He has also helped my wife with the l He is honest, courteous, and openly communicative to help me make the wise decisions on my choices of vehicles. He has also helped my wife with the last two purchases. THE BEST! More
by turkdess
Employees Worked With
June 12, 2026
Communicate with the service department is not great. I also received my vehicle back multiple times still broken after being guaranteed it was fixed. The service manager also refused to come out to my v I also received my vehicle back multiple times still broken after being guaranteed it was fixed. The service manager also refused to come out to my vehicle for me to show him an issue that he claims he couldn’t find. More
by Ea
June 11, 2026
On June 10, I completed a lease buyout at Ocean Honda. While I am happy with my vehicle and the financing I ultimately secured, my experience with Finance Manager Randall Sobierajski was extremely disappo While I am happy with my vehicle and the financing I ultimately secured, my experience with Finance Manager Randall Sobierajski was extremely disappointing and left me feeling uncomfortable, disrespected, and pressured throughout the transaction. Early in our conversation, Randall mentioned he was from Susanville. I replied that my uncle had lived there for a period of time. His response was, “Oh, at the prison?” I found that comment inappropriate and unprofessional. While it may have been intended as a joke, it immediately created an uncomfortable atmosphere. The more significant issue was his conduct after I declined the extended warranty and GAP insurance. I understand that presenting these products is part of a finance manager’s job, and I have no issue with them being offered. However, once I politely declined, Randall became visibly frustrated. He repeatedly questioned my decision, shook his head, sighed, and continued to pressure me after I had already made it clear that I was not interested. He repeatedly asked questions such as, “Do you even know what you’re signing or declining?” and “Who’s telling you to do this?” in a tone that felt patronizing and dismissive. Rather than respecting my decision, he continued using scare tactics, including discussing extremely expensive electronic repairs and suggesting I was making an unwise financial decision. At no point did I feel he was simply providing information so I could make an informed choice. Instead, I felt belittled for making a decision that differed from what he wanted me to purchase. By the end of the meeting, I felt anxious, uncomfortable, and eager to leave the room. No customer should feel intimidated or made to feel unintelligent simply because they decline optional products. I should have been able to make my own financial decisions without feeling pressured or judged. I also have concerns regarding the $995 lease inspection fee. I questioned whether this fee was mandatory and asked to see where that requirement was stated in writing, but no documentation was provided. After I paid the fee and all of the paperwork was completed, I was initially sent on my way without anyone performing the inspection I had just paid for. I had to stop the process myself and ask, “What about the lease inspection that I just paid nearly $1,000 for?” Only after I raised the issue did staff appear confused and then proceed with the inspection. From my perspective, this raised serious concerns. If I had not reminded the dealership, I would have left without receiving the service I had just been charged for. At a minimum, this demonstrated a lack of organization. At worst, it gave the impression that I was charged for something that staff themselves were not even planning to perform. I am submitting this complaint because I hope Ocean Honda takes these concerns seriously. Customers deserve to be treated with professionalism and respect, especially when making significant financial decisions. I also believe dealership processes surrounding required fees should be transparent and consistently followed so customers can have confidence that they are paying only for legitimate, necessary services. More
by vanram7
Employees Worked With
Other Employees :
Randall Sobierajski (0 stars), Christian Castillo (4 stars)
June 09, 2026
I like because they are always very helpful. They tell me all about my car. They tell me all about my car. More
by RGFERRER70
Employees Worked With
June 08, 2026
Ocean Honda gets all my service needs. Eric is most helpful with all my needs and they get my car completed with quick and efficient service! Eric is most helpful with all my needs and they get my car completed with quick and efficient service! More
by TAMALINA66
Employees Worked With
June 07, 2026
A kind, patient, attentive staff. Clean women’s bathroom, almost comfortable waiting area. The music was a bit too loud. Clean women’s bathroom, almost comfortable waiting area. The music was a bit too loud. More
by reddchair
Employees Worked With
