Ocean Honda Santa Cruz
Soquel, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Nice atmosphere. I've been here twice. Decent, friendly staff. Comfortable waiting area with snacks, a coffee machine that makes pretty ok cappuccinos, couches and a I've been here twice. Decent, friendly staff. Comfortable waiting area with snacks, a coffee machine that makes pretty ok cappuccinos, couches and a TV. Didn't take too long for my car to be serviced when I brought it in for a recall issue. More
I was surprised at the number of cars in line before and after me. I had an 8:45 appointment. I arrived at 8:41 and sat in my car for 3 minutes before anyone acknowledge I was there. I then waited 11+ mi after me. I had an 8:45 appointment. I arrived at 8:41 and sat in my car for 3 minutes before anyone acknowledge I was there. I then waited 11+ minutes before a service advisor came out. The personnel that I interacted with were all great. I'm complaining about all the waiting around. After standing at the customer service window for 5+ minutes, another employee had me step into his office and he ordered me a Lyft. I was there early for a simple drop-off with an appointment at 8:45, but I didn't get home (8 minutes away) until 9:55. I know probably 25 minutes of that was because of the Lyft, but still why make an appointment? More
Call if you would like to chat about the horrible experience working with a particular service rep! I should of bought a toyota in Capitola. Their service is outstanding. experience working with a particular service rep! I should of bought a toyota in Capitola. Their service is outstanding. More
This Honda dealership strives forcustomer service and I feel traeted well from the moment I drive up until I drive away from my service appointment Keep up the good work! feel traeted well from the moment I drive up until I drive away from my service appointment Keep up the good work! More
Newish car. 1 service lasted an hour. The rest 4 to 6 hours. 4 recalls. Last one made situations worse/unstable. As a senior citizen it’s painful to sit that l 1 service lasted an hour. The rest 4 to 6 hours. 4 recalls. Last one made situations worse/unstable. As a senior citizen it’s painful to sit that long, especially in their seating area. And now they’ll only comp one way car service (usually a very dirty Lyft car). More



