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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,342 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,342 reviews

June 07, 2023

I bought my first car there in 2007 and have nothing but great things to say about the dealership. More

by BOLSHOICHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're happy you enjoyed buying your car in 2007 and keep returning to work with our team! We hope you're enjoying your vehicle and look forward to your next service visit with us! Thank you! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
June 07, 2023

5 trips to service same issue, still not resolved, dealership promised to contact me & that has not happened.... I initiated last contact 4 weeks ago. Least to say, no, I am not satisfied nor impre More

by bsloan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Ranjel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie (service receptionist) was very attentive & helpful, Matt Silvernail
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Jun 08, 2023 -

Oklahoma City Volkswagen responded

It is never our intention to frustrate you and regret the situation was anything but a five-star experience. We hope you'll consider reaching out to us at your earliest convenience to discuss these concerns and find a suitable resolution. Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

Helpful 1
June 06, 2023

Lauren showed us such a trusting, delightful experience that she will be the only person I rely on to sell me a car. Thank you so much for your dedication and hard work you showed to put my family in a re More

by Nikki Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
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Jun 07, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review, Nikki! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your salesperson Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
May 31, 2023

Friendly people, process was quick, next time I need a car I will stop by and check with Oklahoma Volkswagen. More

by jimfawvor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
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Jun 02, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team and look forward to working with you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
May 30, 2023

20 years in the car business, have always serviced and maintained my vehicle at the dealership. first time i've ever gotten a video showing me WHY preventive maintenance needs to be done. VERY nice tou More

by w.snider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian, service technician, Matt Silvernail
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Jun 01, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're so glad you found our video recap of your vehicle's service needs so helpful! We pride ourselves on providing the most comprehensive service experience and we're glad we succeeded! We appreciate you being part of our Oklahoma City Volkswagen family and look forward to your next routine visit! Thank you! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
May 26, 2023

Good dealership they did good and timely work on my car explain everything that needed fixed More

by kggamble36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team and hope you won't hesitate to reach out if we can assist you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
May 19, 2023

AMAZING experience! Lewis was incredibly knowledgeable and efficient. He wasted no time and finance was the exact same!!! GREAT EXPERIENCE! More

by GOBUCKSGO12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis
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May 22, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We love to hear about amazing experiences at Oklahoma City Volkswagen! Lewis is an asset to our team and we're thrilled his knowledge and efficiency made such a positive impression. Thank you for sharing your positive experience with us here, come back anytime! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
May 19, 2023

Needed a car for my wife to drive to work, she drives around 200 miles a day. More

by haxtonfam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Klinglesmith, Sergio
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May 19, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
May 17, 2023

Jacob provided excellent customer service as always. I recommend scheduling service with him for all of your needs. More

by ANDY.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Oklahoma City Volkswagen responded

Andy, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We are so happy to hear that Jacob provided excellent customer service during your recent visit to Oklahoma City Volkswagen! Thank you for choosing our dealership for your service needs and for recommending Jacob. We appreciate your feedback and look forward to assisting you again in the future. Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
May 16, 2023

Very good experience and appreciated being lead to garage to be shown issues. Will certainly be back. More

by brianmiller3732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2023 -

Oklahoma City Volkswagen responded

Brian, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We take pride in our team showing transparency with our customers by leading them to the garage and walking them through any issues. Thank you for trusting us with your vehicle's needs. We hope to see you again soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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