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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,350 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,350 reviews

April 19, 2022

Easiest car buying experience I’ve ever had! ! Lauren was awesome and got my son in the perfect first car! More

by Davidson.kacie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
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Apr 20, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your representative Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Apr 26, 2022 -

Davidson.kacie responded

*update I changed this to a 2 star review because I picked up the car the next day On the way home from driving it off the lot a “check tire sensor” light came on. Then we realized the radio had a short in it and randomly turns off. Once home he goes to lock it and surprise the key phob doesnt work so every time you use the key to lock or unlock the car the alarm goes off. So to lock the door you have to lock it then the alarm goes off you have to unlock it turn on the car to turn off the alarm and then try again until it locks without the alarm. How do you sale a car and not know this is an issue they had to of know. I took it back to the dealership the next morning and spoke with the sales manager. I was told the keys and radio are Chevy issues and they won’t fix it but they would look into fixing the tire sensors and he would call me. He never called me back so 5 days later today I called Lauren who looked into it for me and called me back to let me know they will not fix any of it. However, with all her sweetness she offer to pay some cost out of her pocket.. which I would never let her do!! This is very frustrating and disappointing as I made it very clear that I wanted a safe vehicle for my son when speaking with the sales manager. I even agreed to take care of the key issue and radio myself even though I don’t feel like that should be my responsibility if they would just fix the issues with the tire pressure monitor because I feel like it not working is a safety issue. Moral of the story don’t buy a non Volkswagen vehicle from this company because they are not honest and apparently their service department’s abilities are limited to Volkswagen. At this point I wouldn’t recommend buying any used car from them. Also, make sure you check everything even the locks on cars because they aren’t honest enough to make sure those work!!

Helpful
April 15, 2022

Great place to buy a car, Lauren and the staff made me feel like I was an old friend who they were happy to see, no high pressure or steering away from any of my questions. Gave me the deal I wanted. Grea More

by Jules21691
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mobley, Lauren Betz
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Apr 19, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your representative Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
April 15, 2022

Lauren did great with the whole process of buying and following thru with all of her promises. Overall great experience. Thanks again! More

by Larochelacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
Report | Print
Apr 18, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your representative Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
April 13, 2022

Not a lot of post-purchase contact. Then again, they didn’t have my correct email address or cell number More

by rtseven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership of Oklahoma City!. We wanted to take a little time to say thank you for your recent visit to our Service Department. We are pleased to hear we met your expectations throughout the process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team continuously improve all services! This OKC VW team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact any OKC VW team member for your automotive needs! We look forward to seeing you at your next visit! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

Helpful
April 13, 2022

Great first time car buying expeience, not pushy and very helpful through the whole process. More

by savanna5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Rico
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Apr 13, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
April 12, 2022

Everyone was very patient and accommodating. They made the experience as quick and easy as possible. More

by brjames36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Clytus
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Apr 13, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
April 12, 2022

Salesman was very professional and helpful, dealership was clean and everyone was very friendly and helpful as well. Finance was professional and explained everything. More

by perryda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stevenson
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Apr 13, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales and Finance Team! We appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
April 09, 2022

The staff is extremely professional and friendly Service repaired my car in a timely manner And it was returned to me cleaned I couldn’t ask for more More

by award0711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Fails, Stan Halcarz, Matt Silvernail, Brandon Blackmon
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Apr 11, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
April 09, 2022

Lauren was extremely professional and friendly. One of the best sales person I had the pleasure to deal with. From her to K. Smith in finance they made everything very easy and pleasant. Thank you More

by lenincolon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. Smith, Lauren Betz
Report | Print
Apr 11, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Salesperson Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
April 07, 2022

Oscar was amazing. Not pushy, just answered all my questions. The process was quick and easy. Thank you for my new VW Golf! More

by Geetrevor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Godinez
Report | Print
Apr 07, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor Oscar and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
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