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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
1,892 Reviews
Call Service Center (913) 755-9611

1,892 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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May 11, 2024

Very pleased with the service. I would recommend the service center to my friends and family. More

by Slkatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the five-star rating! The Olathe Dodge Chrysler Jeep Ram team will see you next time!

Helpful
May 11, 2024

first one in needed new tires cameron was very helpful and courteous will be back More

by MSCHERRER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for leaving Cameron and the team five stars. We hope to see you again! - Olathe Dodge Chrysler Jeep Ram

Helpful
May 10, 2024

Communication on repair progress needs improvement. Based on other experiences with service it is average for post covid culture. It's not the kind of service I used to receive at a Chrysler dealersh More

by hanerhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. I'm sorry to hear that your recent experiences have not met the standards you've come to expect from us. Your feedback is appreciated and will be addressed with our team so we can take steps to improve our service & communication moving forward. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Tony Acock - Service Manager - 9137803700

Helpful
May 10, 2024

Very nice! ! I was satisfied with the service and the breakdown of what else needed to be done… More

by angiehandley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Angie! Thank you for leaving us this five-star review and the kind words about our service team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time!

Helpful
May 10, 2024

I really appreciate the speed and ease with which I was able to buy my new jeep. More

by ScottK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Venzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you, Scott! We look forward to seeing you again at Olathe Dodge Chrysler Jeep Ram!

Helpful
May 10, 2024

We were greeted every time we entered the dealership. Once we decided the Jeep Grand Cherokee was our vehicle, all the staff offered help understanding the technology and functions of the vehicle. Grea More

by ncheatham71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Grist
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May 13, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're so glad to know you had a great experience at Olathe Dodge Chrysler Jeep Ram! It's wonderful that our team could assist in understanding the technology and functions of your new Jeep Grand Cherokee. Enjoy your ride!

Helpful
May 09, 2024

We were told our service would be most of the day (recall) to my delight it was only 1 hour. Service staff were friendly and helpful More

by Aunt B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that our team at Olathe Dodge Chrysler Jeep Ram was able to complete your service quicker than expected! Thanks for the positive feedback about our friendly and helpful staff.

Helpful
May 09, 2024

Always very helpful, great service and follow up. Your van is in good hands. THANKS More

by MARYLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your five-star rating and recommendation, Marylin! We look forward to serving you again. Thank you! - Olathe Dodge Chrysler Jeep Ram

Helpful
May 09, 2024

Rainer was fantastic took care of everything and service was fast, will continue to come back here for service. More

by alw1719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rainer Moje
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that Rainer and our team provided you with excellent service at Olathe Dodge Chrysler Jeep Ram. We appreciate your kind words and look forward to seeing you for future services!

Helpful
May 09, 2024

Disrespectful towards customer & vehicle. Left my truck interior dirt & knocked items out of my glove box. More

by we4fiedlers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know names
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May 10, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to hear about your experience. We aim for a high standard of customer service and cleanliness, so it's disappointing to know we fell short in this instance. We want to make things right - please feel free to reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

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