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Orange Buick GMC
Orlando, FL
3,206 Reviews
Orange Buick GMC puts forward an amazing range of new, and used Buick and GMC vehicles like the amazing all-electric Hummer EV, Buick Encore, Envision, Enclave and Avenir lineup; GMC Acadia, Terrain, Sierra Truck, Canyon Yukon and Denali and AT4 lineup. We provide a wide range of today’s top used cars and trucks in both new and pre-owned condition. Our pre-owned cars have been fully inspected and reconditioned to ensure that you get the car you deserve, as well. We offer a free AutoCheck on all of our pre-owned inventory as well. "Best Price the First Time. We shop Orlando, so you don't have to!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,206 reviews
September 03, 2020
Service was great and on point Ian Franklin went above and beyond and car was promptly repaired and returned would highly recommend Orange Buick to anyone and beyond and car was promptly repaired and returned would highly recommend Orange Buick to anyone More
by lrpdave
Verified CustomerEmployees Worked With
Ian Franklin
September 03, 2020
The gentleman that serviced my car was very friendly and thorough. He made sure he communicated to me what he was doing. The car wash was the cherry on top. thorough. He made sure he communicated to me what he was doing. The car wash was the cherry on top. More
by Tiffd74
Employees Worked With
September 03, 2020
very speedy and very friendly service. no issues and my car looks amazing again. i would recommend for sure! you are able to leave your rental there when done and they can also provide one for you car looks amazing again. i would recommend for sure! you are able to leave your rental there when done and they can also provide one for you More
by lulu
September 03, 2020
My service experience was both timely and well executed. I was pleased to be advised of issues found in my car and yet no pressure to complete them that day. I will contact Bill for an appointment to corr I was pleased to be advised of issues found in my car and yet no pressure to complete them that day. I will contact Bill for an appointment to correct some of the issues. More
by smweiss
Employees Worked With
September 03, 2020
Great sales team; Sven was great; took a little longer than expected to talk with finance but it all went well after that delay. Oscar and Robbie were thorough than expected to talk with finance but it all went well after that delay. Oscar and Robbie were thorough More
by nolenurse81
Employees Worked With
Sven Reiter, Oscar Soto, Robbie Baez
September 01, 2020
Purchased the Encore GX. Chris was great to work with. Both times I've purchased a SUV the service has been excellent. Thank you Chris. Both times I've purchased a SUV the service has been excellent. Thank you Chris. More
by shenry62
Employees Worked With
Sven Reiter, Christopher Boschken
September 01, 2020
Unable to contact the service rep for updates. The link sent to my phone did not change from the first time I saw it. I needed an oil change and was receiving a service Traction Control and Service Stabil sent to my phone did not change from the first time I saw it. I needed an oil change and was receiving a service Traction Control and Service Stabil Trak message. I was charged a diagnostic fee of $95. The rep said they had to do a diagnostic as it could be a number of things. Once I returned home I Googled the message I received and the response I received was that it was a sensor in the wheel well that needed to be serviced or replaced. At 12:45 pm I spoke to Glenn who advised that I needed front and rear axles. The seat belt indicator was on the last time I brought the car in and I was told it would be $250 to repair, was now $1695 to repair. I called the rep over and over and never could get in touch with him. He never advised that my car was ready for pick up. He called me back at 3:55 pm stating the service dept was closing in 5 minutes and I would have to pick up my car Monday morning. When I dropped my car off that morning at 8 am he never told me what time they closed. Called him back and still could not reach him. Spoke to a Guest Service Manager, Ashley? She told med the Service Dept was closed, but she assisted in She arranged for me to pick up my car, stated it would be parked outside of the Service Building. I arrived and paid for the services. Went to get my car and it was located in a locked gate area. Had to go back to the desk and get someone to retrieve the car and bring it to an area where I could access it. The most frustrating experience I've had in a long time. More
by GLORIAS411
Employees Worked With
August 31, 2020
Jay was very easy to work with and was very Jay was very easy to work with and was very knowledgeable. He definitely went above and beyond to get me my truck. Jay was great. Jay was very easy to work with and was very knowledgeable. He definitely went above and beyond to get me my truck. Jay was great. More
by rtucker
Employees Worked With
Santiago Rojas
August 31, 2020
Andre Fredrick made me feel very comfortable and is why I chose to purchase. He was knowledgable and helpful, without being pushy. He listened to my thoughts and concerns and provided thorough answers withou chose to purchase. He was knowledgable and helpful, without being pushy. He listened to my thoughts and concerns and provided thorough answers without going too far. Santiago was also great! I thought I had a great rate from my own lender (USAA) and Santiago not only matched it, but was able to beat it. More
by joshuadavis00
August 31, 2020
We just purchased a Encore 2020 car from Orange Buick. It was the best experience I’ve had. The whole process our sales representative Christopher Boschken and Santiago Rojas delivered exceptional customer s was the best experience I’ve had. The whole process our sales representative Christopher Boschken and Santiago Rojas delivered exceptional customer services. We would highly recommend both Chris and Santiago in Orange Buick for your car buying needs. More
by keke1231
